Elettronew
Reviews: 21,022

star-rating
4.8
/5
Calculated on 1,645 reviews in the last 12 months
 
Last 3 months: 4.8/5  
(out of 438 reviews)
Last month: 4.8/5  
(out of 110 reviews)

Filter by rating:

18,322
2,123
237
109
231
Other indicators
Average product rating
4.8 /5
Qualità/prezzo
4.6 /5
Semplicità/chiarezza
4.7 /5
Servizi pagamento
4.8 /5
Spedizione
4.7 /5
Packaging
4.7 /5
Servizio clienti
4.7 /5
ebay (10,371)
5.0 /5
Last review: 18 September 2025
star-rating
5
/5
30 August 2025
Tutto ok
star-rating
5
/5
30 August 2025
qualità e servizio ottimi
star-rating
5
/5
30 August 2025
Tutto ok, materiale arrivato il giorno dopo, ho fatto diversi acquisti e, per adesso mi ritengo soddisfatto
star-rating
5
/5
30 August 2025
Todo perfecto como siempre
star-rating
2
/5
30 August 2025
Buongiorno,ho contattato elettronew con wats up per chiedere se il modello di luce led fosse identico a quello che avevo,ho inviato tutte le foto,applique chiusa, aperta,luce led e codici...,non hanno saputo dire se fosse il modello giusto,servizio clienti scarso. La luce led e la spedizione sono costate circa 15 euro, un pò cara considerando che la applique nuova la ho pagata circa 30 euro. È funzionante. È arrivata in pochi giorni, il corriere telefona un ora prima dell'arrivo,ha il numero di telefono ma non chiama per concordare appuntamento.
star-rating
5
/5
29 August 2025
Del todo positiva
star-rating
5
/5
29 August 2025
Ottimo
star-rating
3
/5
28 August 2025
Troisième commande chez Electtronew le transporteur a quelque peux malmené mon colis invisible de l’extérieur du carton Le compresseur a fait une bosse de l’intérieur vers l’extérieur signe qu’il a du tomber à plat L’unité est toutefois fonctionnelle Cordialement
Reply of the merchant
Cher client, Nous vous remercions pour votre fidélité et pour avoir partagé votre expérience. Nous sommes sincèrement désolés d’apprendre que votre colis a été endommagé pendant le transport. Même si l’appareil reste fonctionnel, ce n’est évidemment pas la qualité de livraison que nous souhaitons pour nos clients. Nous allons transmettre votre retour à notre transporteur afin que des mesures soient prises pour éviter ce type d’incident. N’hésitez pas également à contacter notre service client, qui reste à votre disposition pour trouver la meilleure solution si le matériel venait à présenter un problème ultérieur. Encore toutes nos excuses pour ce désagrément et merci de votre confiance. Cordialement, Team Elettronew
star-rating
5
/5
28 August 2025
Tutto perfetto
star-rating
5
/5
28 August 2025
Tutto perfetto, spedizione rapida nei tempi previsti e materiale conforme alla descrizione.
star-rating
5
/5
28 August 2025
Très content de mon achat, frais de port gratuit pour certains produits. Pour d’autre j’aimerais savoir si il existe un franco de port et à combien. Merci Elettronew.
star-rating
3
/5
27 August 2025
pas satisfaite du tout de ma commande.apres 2 retours pour colis endommagés et 1 mois 1/2 d attente,il manque une grille laterale sur une unité et on me répond on n en a pas .malgre des prix interressants je ne repasserai pas commande.la seule chose positive ,c est la reactivité du SAV à repondre.
Reply of the merchant
Cher client, Nous vous remercions pour votre retour et sommes désolés des désagréments rencontrés avec votre commande mais nous avons fait tout le possible pour renvoyer le produit en remplacement dans un délai raisonnable. Nous souhaitons vous informer que le modèle reçu est bien le modèle correct, mais il diffère de l’ancienne version et n’est pas équipé de la grille latérale en question. Nous apprécions que vous ayez reconnu la réactivité de notre SAV et nous allons continuer à travailler pour améliorer la qualité de nos informations produits et de nos expéditions. Merci encore pour votre retour. Cordialement, Team Elettronew
star-rating
5
/5
26 August 2025
Tutto perfetto come sempre
star-rating
5
/5
26 August 2025
Réactif et expédition rapide, je recommande !
star-rating
5
/5
25 August 2025
Everything went according to expectations.

Information for the customer

Bollino Feedaty
Last review: today
Verification status VALID
Reviews in mediation: 2

Authentic and impartial reviews
Verify the ratings
Discover the reviews

Information on the company

About us: Elettronew is the leading e-commerce in the sale of electrical material and plumbing and heating products online. With more than 30k products of the best brands, such as Bticino, Urmet, Vimar, Gewiss, Daikin, Samsung, Atlantic, we are constantly looking for new items to make our range wider and more innovative and to ensure cutting-edge parts to our customers. Founded in 2005, Elettronew now offers products ranging from air conditioners to electrical material, including video surveillance, lighting and plumbing and heating. All products on the site are on stock in our warehouse, so we can ensure the shipment in the shortest possible time. The products can be shipped within 48 hours throughout Italy, thanks to a courier service, in total safety, with the possibility of tracking the status of the package. However, Elettronew does not stop in Italy, in fact it is active throughout Europe and beyond. This is why the site is available in 5 different languages. Thanks to our experience, we have a customer service that is able to provide concrete support to customers via telephone, email and live chat, both to provide technical information on products and to manage online orders and site navigation. When was Elettronew founded? Elettronew was born on 24 January 2005 on the Ebay marketplace. Within about 2 years, Elettronew became one of the top sellers on the platform for electrical material. Consequently, on the strength of the encouraging numbers achieved, the company's founder decided to challenge the market. And so, in 2007, Elettronew left Ebay to give life to what in 15 years would become the first e-commerce in Italy completely focused on electrical material: the new domain Elettronew.com was fouded. By virtue of the results achieved, Elettronew decided to extend its range of action to the world of plumbing and heating, with the aim of becoming a reference point for the online market in this field too. Our team Behind the success of Elettronew is the teamwork of people who, day after day, are committed to enabling the company's development, a highly qualified team, young but already with important professional experience behind them, always ready to give their best to satisfy all needs at 360° and make navigation on the site as good as possible. In addition to the online experience aspect, it is fair to mention the equally indispensable contribution of those working in the company's logistics sector. In fact, if a parcel is packed and shipped on time and on schedule, it is also thanks to the people working in the warehouse, who complete a team effort that begins online and ends with delivery, and which has made us a leader in the online electrical material sector to date.

Elettronew (User Enabled)