Elettronew
reviews:

star-rating
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/5
Calculated on - reviews in the last 12 months
 
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19,207
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Products/Services
4.8 /5
Qualità/prezzo
4.6 /5
Semplicità/chiarezza
4.7 /5
Servizi pagamento
4.8 /5
Spedizione
4.7 /5
Packaging
4.7 /5
Servizio clienti
4.7 /5
ebay (10,371)
5.0 /5
Last review: -
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star-rating
5
/5
24 June 2021
Rapide et passé par DHL, donc pas de surprise
star-rating
4
/5
24 June 2021
... ....
star-rating
5
/5
24 June 2021
Livraison très rapide
star-rating
5
/5
24 June 2021
Vendeur sérieux Préparation et envoi rapide. Climatisation installée maintenant reste le raccordement pour la tester
star-rating
5
/5
24 June 2021
tout est ok exepte que je nai pas de facture pouvez vous me la faire parvenir merci cordialement jean pierre carre
star-rating
5
/5
24 June 2021
tout est au top!! commande ,rien a redire,lalivraison super rapide,avant le delais,continuer comme cela ,j'ai deja parler de vous a des personnes qui sont tres interessées. encore bravo!
star-rating
4
/5
24 June 2021
E' stato il primo acquisto. Tutto bene.
star-rating
5
/5
24 June 2021
Ho acquistato già tre volte negli ultimi mesi su Elettronew, e in tutti i casi l'esperienza è stata davvero al top! Gli ordini sono stati elaborati e spediti con grande velocità, talvolta anche in anticipo rispetto alle stime presentate in anticipo. Nessun problema alla consegna, con grande precisione anche nell'imballo. Dopo il terzo ordine posso dire che Elettronew è il mio nuovo punto di riferimento per quanto riguarda gli acquisti di materiale elettrico!
star-rating
5
/5
24 June 2021
Alles bestens geklappt, schnelle Lieferung, alles vollständig, gerne wieder!
star-rating
5
/5
24 June 2021
Servizio impeccabile. Velocissimi, consegna prevista dopo una settimana, ricevuto pacco dopo 2 giorni.
star-rating
5
/5
23 June 2021
Excellent prix, livraison expresse, paiement par virement.
star-rating
4
/5
23 June 2021
superato un certo importo potrebbero azzerare le spese di spedizione
star-rating
5
/5
23 June 2021
veramente tutto ottimo, gentilezza nella comunicazione spedizione veloce oggetto come da descrizione e avendo dovuto sostituire l'oggetto perche arrivato rotto per colpa spedizioniere, mi hanno fatto spedizione nuova con ritiro senza pagare nulla e in pochissimo tempo! bravi meglio di amazon!
star-rating
2
/5
23 June 2021
Site très fourni mais parfois confus. J'ai acheté un clim kit montage alors qu'il est proposé un ensemble identique complet. Impossible d'obtenir un geste commercial des 18.99€ de différence, pour un achat global de 1100€. La Relation Clientèle a bien voulu lâcher 10€ après beaucoup d'insistance pour une autre commande de 175€... Vraiment dommage de laisser dégrader votre image de marque et l'ensemble de la prestation. Sito molto esteso ma a volte confuso. Ho comprato un clim kit di montaggio quando viene offerto un set identico completo. Impossibile ottenere un gesto commerciale della differenza di 18,99 €, per un acquisto globale di 1100 €. Customer Relations era molto gentile da far cadere € 10 dopo molte insistenze su un altro ordine di € 175 ... Davvero un peccato lasciare che l'immagine del tuo marchio e l'intero servizio si fanno deteriorire.
Seller's reply
Cher client, nous sommes vraiment désolés pour ce qui s'est passé. Nous vous demandons de bien vouloir nous envoyer un courriel à support@elettronew.com. Nous serons heureux de vous offrir toute notre assistance. Cordialement Team Elettronew
star-rating
3
/5
23 June 2021
Au niveau du matériel tout va bien ce qui me gêne c’est de commander qu’on me propose livraison domicile OK Je fais le règlement on m’envoie un mail me disant qu’il faut que j’aille chercher mon colis je choisis Berry L’étang arrivé là-bas ça n’est pas la bonne adresse que l’on m’envoie nous avons cherché une bonne demi-heure n’ayant pas trouvé nous avons appelé vos services qui nous ont guidé mais sans succès la conversation a coupé ils ne nous ont même pas rappelé il a fallu que l’on cherche encore une demi-heure nous avons perdu tout notre temps c’est vraiment dommage mieux vaut aller les chercher en magasin Arrivé sur place vraiment par hasard parce que aucun panneau d’enseigne là-bas le personnel me dit que tout le monde fait comme nous cherche parce que vous ne donnez pas la bonne adresse!
Seller's reply
Cher client, nous sommes vraiment désolés pour ce qui s'est passé. Nous vous demandons de bien vouloir nous envoyer un courriel à support@elettronew.com. Nous serons heureux de vous offrir toute notre assistance. Cordialement Team Elettronew

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Company information

About us: Elettronew is the leading e-commerce in the sale of electrical material and plumbing and heating products online. With more than 30k products of the best brands, such as Bticino, Urmet, Vimar, Gewiss, Daikin, Samsung, Atlantic, we are constantly looking for new items to make our range wider and more innovative and to ensure cutting-edge parts to our customers. Founded in 2005, Elettronew now offers products ranging from air conditioners to electrical material, including video surveillance, lighting and plumbing and heating. All products on the site are on stock in our warehouse, so we can ensure the shipment in the shortest possible time. The products can be shipped within 48 hours throughout Italy, thanks to a courier service, in total safety, with the possibility of tracking the status of the package. However, Elettronew does not stop in Italy, in fact it is active throughout Europe and beyond. This is why the site is available in 5 different languages. Thanks to our experience, we have a customer service that is able to provide concrete support to customers via telephone, email and live chat, both to provide technical information on products and to manage online orders and site navigation. When was Elettronew founded? Elettronew was born on 24 January 2005 on the Ebay marketplace. Within about 2 years, Elettronew became one of the top sellers on the platform for electrical material. Consequently, on the strength of the encouraging numbers achieved, the company's founder decided to challenge the market. And so, in 2007, Elettronew left Ebay to give life to what in 15 years would become the first e-commerce in Italy completely focused on electrical material: the new domain Elettronew.com was fouded. By virtue of the results achieved, Elettronew decided to extend its range of action to the world of plumbing and heating, with the aim of becoming a reference point for the online market in this field too. Our team Behind the success of Elettronew is the teamwork of people who, day after day, are committed to enabling the company's development, a highly qualified team, young but already with important professional experience behind them, always ready to give their best to satisfy all needs at 360° and make navigation on the site as good as possible. In addition to the online experience aspect, it is fair to mention the equally indispensable contribution of those working in the company's logistics sector. In fact, if a parcel is packed and shipped on time and on schedule, it is also thanks to the people working in the warehouse, who complete a team effort that begins online and ends with delivery, and which has made us a leader in the online electrical material sector to date.

Elettronew (User Enabled)