Elettronew
reviews:

star-rating
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/5
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Products/Services
4.8 /5
Qualità/prezzo
4.6 /5
Semplicità/chiarezza
4.7 /5
Servizi pagamento
4.8 /5
Spedizione
4.7 /5
Packaging
4.7 /5
Servizio clienti
4.7 /5
ebay (10,371)
5.0 /5
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star-rating
3
/5
9 May 2021
J'ai commandé un multi-split TOSHIBA à un bon prix et la livraison a été très rapide. Tous les produits ne me sont pas arrivés en bon état. Un carton de split était déchiré et présenté un grand trou à son centre, j'ai fait mettre une réserve au transporteur DHL. L'unité extérieure m'a été livrais le lendemain. L'emballage ne présenté pas de choc, mais surprise lors du déballage. En effet, l'UE avait pris un gros choc sur la face avant sur l'angle supérieur droit au niveau de la carte électronique, pourtant le carton ne présentait pas de choc à ce niveau ? J'ai aussitôt prévenu le service clientèle d'Elettronew qui a été très réactif et très aimable. On m'a proposé un remboursement de 30 euros pour défaut d'aspect. Je n'ai pas accepté au vu de l'importance du choc qui a peut être occasionné des dégâts internes à la machine. J'ai opté pour l'échange de l'unité extérieur. J'attends maintenant de voir comment va se dérouler l'opération. Je vous tiendrai informé.
Seller's reply
Cher client, dès que le produit endommagé est retourné à notre entrepôt, nous vous enverrons le bon produit. Merci de nous avoir choisis. Cordialement Team Elettronew
star-rating
5
/5
9 May 2021
Ho già acquistato altre volte da Elettronew e mi sono sempre trovato bene, trovando anche materiale non più in produzione e ricevendo il materiale in tempi rapidissimi con costi di spedizione contenuti. Consigliato
star-rating
5
/5
9 May 2021
Servizio bez organizzato, il materiale è arrivato il giorno dopo. Ho preso materiale BTicino Now, imballaggio perfetto, risparmio assicurato. Unica pecca, una placca non era sigillata e con cartoncino strappato, placca senza segni di usura. Ho aperto il pacco davanti al cliente e non era una bella figura. Comunque il negozio complessivamente ottimo.
star-rating
5
/5
7 May 2021
E-commerce con sito web chiaro, veloce nella gestione degli ordini ed affidabile nei pagamenti on-line. Ho acquistato più volte e la serietà ed i prezzi non temono confronto.
star-rating
5
/5
7 May 2021
Rien à dire Livraison super rapide ! Emballage nickel ! Super contente
star-rating
5
/5
6 May 2021
Prodotto arrivato in tempo record. Prezzo competitivo. Ottimo.
star-rating
5
/5
6 May 2021
Good communication and product delivered on time as promised.
star-rating
5
/5
6 May 2021
Navigation sur le site facile. Choix et détails bien organisés. Livraison prévue et arrivée tres rapidement (même avant la date) !
star-rating
5
/5
6 May 2021
Conveniente ,merce in regola e puntuale.Soddisfatto
star-rating
5
/5
6 May 2021
Servizio rapido ed efficiente. I prodotti acquistati sono arrivati nel tempo preventivato consentendo la loro posa in opera senza ritardi nei lavori
star-rating
5
/5
6 May 2021
Perfection. Thx
star-rating
5
/5
6 May 2021
Ottimo servizio in tempi brevissimi
star-rating
4
/5
6 May 2021
otiimo, veloci.
star-rating
5
/5
6 May 2021
Within a few days in house.
star-rating
5
/5
6 May 2021
Easy and pleasant transsaction! Fast delivery

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Company information

About us: Elettronew is the leading e-commerce in the sale of electrical material and plumbing and heating products online. With more than 30k products of the best brands, such as Bticino, Urmet, Vimar, Gewiss, Daikin, Samsung, Atlantic, we are constantly looking for new items to make our range wider and more innovative and to ensure cutting-edge parts to our customers. Founded in 2005, Elettronew now offers products ranging from air conditioners to electrical material, including video surveillance, lighting and plumbing and heating. All products on the site are on stock in our warehouse, so we can ensure the shipment in the shortest possible time. The products can be shipped within 48 hours throughout Italy, thanks to a courier service, in total safety, with the possibility of tracking the status of the package. However, Elettronew does not stop in Italy, in fact it is active throughout Europe and beyond. This is why the site is available in 5 different languages. Thanks to our experience, we have a customer service that is able to provide concrete support to customers via telephone, email and live chat, both to provide technical information on products and to manage online orders and site navigation. When was Elettronew founded? Elettronew was born on 24 January 2005 on the Ebay marketplace. Within about 2 years, Elettronew became one of the top sellers on the platform for electrical material. Consequently, on the strength of the encouraging numbers achieved, the company's founder decided to challenge the market. And so, in 2007, Elettronew left Ebay to give life to what in 15 years would become the first e-commerce in Italy completely focused on electrical material: the new domain Elettronew.com was fouded. By virtue of the results achieved, Elettronew decided to extend its range of action to the world of plumbing and heating, with the aim of becoming a reference point for the online market in this field too. Our team Behind the success of Elettronew is the teamwork of people who, day after day, are committed to enabling the company's development, a highly qualified team, young but already with important professional experience behind them, always ready to give their best to satisfy all needs at 360° and make navigation on the site as good as possible. In addition to the online experience aspect, it is fair to mention the equally indispensable contribution of those working in the company's logistics sector. In fact, if a parcel is packed and shipped on time and on schedule, it is also thanks to the people working in the warehouse, who complete a team effort that begins online and ends with delivery, and which has made us a leader in the online electrical material sector to date.

Elettronew (User Enabled)