Elettronew
Reviews: 21,023

star-rating
4.8
/5
Calculated on 1,646 reviews in the last 12 months
 
Last 3 months: 4.8/5  
(out of 439 reviews)
Last month: 4.8/5  
(out of 110 reviews)

Filter by rating:

18,323
2,123
237
109
231
Other indicators
Average product rating
4.8 /5
Qualità/prezzo
4.6 /5
Semplicità/chiarezza
4.7 /5
Servizi pagamento
4.8 /5
Spedizione
4.7 /5
Packaging
4.7 /5
Servizio clienti
4.7 /5
ebay (10,371)
5.0 /5
Last review: 18 September 2025
star-rating
5
/5
20 August 2025
Livraison très bien passée dans les temps, produits, très bien emballé
star-rating
3
/5
19 August 2025
Sav vous laisse en plan La technique a toutes demandes, vous êtes certifiés gaz. Ça tourne en boucle
Reply of the merchant
Bonjour, Nous sommes désolés de votre insatisfaction. En tout cas, comme indiqué par e-mail aussi, nous ne pouvons pas guider les clients dans des manipulations techniques pouvant engager leur sécurité ou compromettre le bon fonctionnement de l'appareil. Nous restons à votre disposition si vous avez besoin de plus d’informations. Cordialement, Team Elettronew
star-rating
5
/5
19 August 2025
Livraison dans les temps et en bonne état.
star-rating
5
/5
18 August 2025
Perfetti in tutto
star-rating
4
/5
18 August 2025
Bonne expérience d'achat. Facture de l'achat jamais reçu !
star-rating
5
/5
18 August 2025
Everything was just perfect, website, shopping, payment, communication, speed of delivery to the Netherlands. Superb shop!
star-rating
5
/5
17 August 2025
Todo OK. Envío muy rápido.
star-rating
5
/5
17 August 2025
parfait
star-rating
5
/5
17 August 2025
Excellent company with fast delivery, our only problem was the packaging could be more substantial to prevent delivery damage
star-rating
4
/5
17 August 2025
Ho avuto problemi con il pacco che mi è arrivato rotto ma capisco che può succedere e devo dire che l'assistenza è stata sempre disponibile per risolvere il problema e sostituirlo senza problemi! Nel complesso lo consiglio!
star-rating
5
/5
17 August 2025
Matériel conforme à la commande, livré dans les délais sans aucun soucis. Service SAV en ligne à l'écoute et réactif. Merci ! Je recommande
star-rating
5
/5
16 August 2025
Perfetti, precisi e puntuali.
star-rating
5
/5
15 August 2025
Rapidi, comunicazione perfetta.
star-rating
5
/5
15 August 2025
buena herramienta, pero se el tornillo de calibrado se aflojo a las pocas semanas de uso...
star-rating
5
/5
15 August 2025
Fornitore rapido e preciso, materiale ottimo

Information for the customer

Bollino Feedaty
Last review: today
Verification status VALID
Reviews in mediation: 3

Authentic and impartial reviews
Verify the ratings
Discover the reviews

Information on the company

About us: Elettronew is the leading e-commerce in the sale of electrical material and plumbing and heating products online. With more than 30k products of the best brands, such as Bticino, Urmet, Vimar, Gewiss, Daikin, Samsung, Atlantic, we are constantly looking for new items to make our range wider and more innovative and to ensure cutting-edge parts to our customers. Founded in 2005, Elettronew now offers products ranging from air conditioners to electrical material, including video surveillance, lighting and plumbing and heating. All products on the site are on stock in our warehouse, so we can ensure the shipment in the shortest possible time. The products can be shipped within 48 hours throughout Italy, thanks to a courier service, in total safety, with the possibility of tracking the status of the package. However, Elettronew does not stop in Italy, in fact it is active throughout Europe and beyond. This is why the site is available in 5 different languages. Thanks to our experience, we have a customer service that is able to provide concrete support to customers via telephone, email and live chat, both to provide technical information on products and to manage online orders and site navigation. When was Elettronew founded? Elettronew was born on 24 January 2005 on the Ebay marketplace. Within about 2 years, Elettronew became one of the top sellers on the platform for electrical material. Consequently, on the strength of the encouraging numbers achieved, the company's founder decided to challenge the market. And so, in 2007, Elettronew left Ebay to give life to what in 15 years would become the first e-commerce in Italy completely focused on electrical material: the new domain Elettronew.com was fouded. By virtue of the results achieved, Elettronew decided to extend its range of action to the world of plumbing and heating, with the aim of becoming a reference point for the online market in this field too. Our team Behind the success of Elettronew is the teamwork of people who, day after day, are committed to enabling the company's development, a highly qualified team, young but already with important professional experience behind them, always ready to give their best to satisfy all needs at 360° and make navigation on the site as good as possible. In addition to the online experience aspect, it is fair to mention the equally indispensable contribution of those working in the company's logistics sector. In fact, if a parcel is packed and shipped on time and on schedule, it is also thanks to the people working in the warehouse, who complete a team effort that begins online and ends with delivery, and which has made us a leader in the online electrical material sector to date.

Elettronew (User Enabled)