fizik
Reviews: 5,765

star-rating
4.7
/5
Calculated on 998 reviews in the last 12 months
 
Last 3 months: 4.8/5  
(out of 260 reviews)
Last month: 4.8/5  
(out of 86 reviews)

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Last review: 13 October 2024
star-rating
2
/5
31 May 2021
I am Still Waiting to get my bill changed to my company s address?
star-rating
2
/5
19 May 2021
Il y a 9 jours, j'ai envoyé une demande de retour pour une paire de chaussures Tempo R4 qui sont trop petites malgré l'utilisation du guide des tailles. J'ai eu la confirmation que mon message avait été reçu mais j'attends toujours une réponse... A 215 € la paire de chaussures, j'aimerai avoir des nouvelles rapidement...
star-rating
2
/5
4 May 2021
Selected women's shoes, yet sizing was still in men's with no labeling. Therefore they are way too large.
star-rating
2
/5
14 April 2021
The process for returning a pair of shoes is cumbersome and slow. Initiated a return on 4/2/2021 as of 4/14 have not recieved the labels to send the package back. Frustrated by not having an option to call.
star-rating
2
/5
10 November 2020
I am satisfied with the speed of shipment and delivery, and the product. However, I tried to make a return of an item that did not fit and have received no correspondence back, despite several attempts to contact Fizik.
star-rating
2
/5
7 September 2020
I received an email after getting confirmation of my order and applying credit card payment that there was a computer glitch and the shoe size was out of stock. I was told that the size I want would be back in stock end of August. I asked a few questions and no one responded. I asked for my CC to be credited and no response. Still waiting for a response before I call my CC company. Why does Fizik apply payment before item is sent out? Oh, and the size I would like has not come back in stock.
star-rating
2
/5
31 August 2020
Shoes arrived really promptly. but unfortunately they don't fit. I have sent 5 emails so far over the past week to Fizik asking for a returns address / info to which I have received no reply.
star-rating
2
/5
25 August 2020
shipping is slow, it's been two weeks and I have not received my order
star-rating
2
/5
6 August 2020
My saddle has crack line out of box. Filed a claim with picture. Hopefully they take care of it. It doesnt look safe
star-rating
2
/5
24 July 2020
Auf dem Verpackungsaufkleber Stand für den Postboten und jeden anderen lesbar meine Mail-adresse. Auch ein Feld für die Telefonnummer war dort, ich hatte nur keine angegeben. Es ist absolut unverantwortlich so etwas zu tun, und auch illegal. Ihr solltet dringend eure Eingabemaske prüfen bzw. welche Daten aus dem Bestellprozess ihr auf das Post Etikett schreibt. Auch ist es nicht so schön wenn ich für das Retourenformular ein Formular ausfüllen muss das man nicht Absenden kann. Aber Am Ende hat alles geklappt, darum 2 Sterne für die Unterstüztung durch eure MA
star-rating
2
/5
16 June 2020
The package was damaged. I wanted to exchange the shoes for a smaller size but the company has not gotten back to me yet.
star-rating
2
/5
8 December 2019
Ordered cycling shoes in black/red. They came to me in black/pink. Big difference for a 6'7" guy. Sent emails about an exchange and have yet to hear from them. Its been 48hrs. Please help.
star-rating
2
/5
17 November 2019
The ordre was shipped to billing address, and not the entered shipping address!
star-rating
2
/5
11 November 2019
Shipment was send out much later than mentioned on the website without proper confirmation - I was on the verge of contacting my cc company to get my money back. Product that arrived had faulty inner shoes - they got replaced, but all email communication was ranging from curb to non existent - no apologies made whatsoever. Will not return for shopping at the webshop in the future
star-rating
2
/5
21 June 2019
The website was very slow and at some points unresponsive. Had to refresh multiple times and ended up restarting my shopping experience because it was so slow

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Information on the company

Founded in 1996, fizik’s mission is to make the most sophisticated, inspiring and beautiful gear for the world’s most discerning cyclists. The passion for design and performance behind fizik’s diverse product range for road, off-road and triathlon is expressed through the countless victories in the pro peloton, being the choice of the most inspiring athletes and winning many design awards fizik is committed to providing the ultimate in saddle, shoe, bar-tape and component design - combining comfort and light weight with technology and innovation. Through physiological research, anatomic studies and advanced technological development, fizik has succeeded in creating that perfect combination. No matter whether you challenge yourself or other riders, or whether you’re a pro-rider or an amateur, if you’re searching for the most beautiful and best performing cycling gear, fizik is the answer. fi'zi:k is the phonetic spelling of the word physique, referring to the form or state of the human body.

fizik (User Enabled)
Italy
VAT number IT01577350240