fizik
Reviews: 6,390

4.8

Calculated on 920 reviews in the last 12 months

Last 3 months: 4.8/5

(out of 289 reviews)

Last month: 4.8/5

(out of 114 reviews)

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Last review: 1 July 2025

10 July 2021

No one is answering me how to return products that are to small.

30 June 2021

Im kind upset it’s been two weeks and couple days and I haven’t received my cycling shoes.

30 June 2021

The Vento Infinito Carbon 2 sizing chart didn't work for me. I'm consistently between 40 and 41 in other shoe brands, and I've never owned a pair of shoes larger than US 8 in my life. On the chart, an EU 41 is the same as a US 8 1/4, which is a very non-standard size. It made it hard to figure out what I should get, since there were three sizes that all could have been correct, depending on which region I looked at. Going by mm, compared to other shoes I own, I may have even been closer to a 39.5 on the chart, which would have been three sizes too small. The return process was also fairly cumbersome. There were three different forms and labels that were required, but very little information given about what to do with any of them. Thankfully the person working at the shipping center knew what to do, otherwise I don't know where my return would have ended up.

20 June 2021

Great kit as always and quick delivery but U.K. duty charges weren’t clear and made worse by Fizik combining orders in 1 package. Blame Brexit but makes buying from Italy uneconomical

14 June 2021

Website promised delivery anywhere in the US in 1-3 days. The package took over a week to arrive. Covid isn’t an excuse at this point, it’s been over a year now. Change your website if you can’t deliver on time.

31 May 2021

I am Still Waiting to get my bill changed to my company s address?

19 May 2021

Il y a 9 jours, j'ai envoyé une demande de retour pour une paire de chaussures Tempo R4 qui sont trop petites malgré l'utilisation du guide des tailles. J'ai eu la confirmation que mon message avait été reçu mais j'attends toujours une réponse... A 215 € la paire de chaussures, j'aimerai avoir des nouvelles rapidement...

4 May 2021

Selected women's shoes, yet sizing was still in men's with no labeling. Therefore they are way too large.

14 April 2021

The process for returning a pair of shoes is cumbersome and slow. Initiated a return on 4/2/2021 as of 4/14 have not recieved the labels to send the package back. Frustrated by not having an option to call.

10 November 2020

I am satisfied with the speed of shipment and delivery, and the product. However, I tried to make a return of an item that did not fit and have received no correspondence back, despite several attempts to contact Fizik.

7 September 2020

I received an email after getting confirmation of my order and applying credit card payment that there was a computer glitch and the shoe size was out of stock. I was told that the size I want would be back in stock end of August. I asked a few questions and no one responded. I asked for my CC to be credited and no response. Still waiting for a response before I call my CC company. Why does Fizik apply payment before item is sent out? Oh, and the size I would like has not come back in stock.

31 August 2020

Shoes arrived really promptly. but unfortunately they don't fit. I have sent 5 emails so far over the past week to Fizik asking for a returns address / info to which I have received no reply.

25 August 2020

shipping is slow, it's been two weeks and I have not received my order

6 August 2020

My saddle has crack line out of box. Filed a claim with picture. Hopefully they take care of it. It doesnt look safe

24 July 2020

Auf dem Verpackungsaufkleber Stand für den Postboten und jeden anderen lesbar meine Mail-adresse. Auch ein Feld für die Telefonnummer war dort, ich hatte nur keine angegeben. Es ist absolut unverantwortlich so etwas zu tun, und auch illegal. Ihr solltet dringend eure Eingabemaske prüfen bzw. welche Daten aus dem Bestellprozess ihr auf das Post Etikett schreibt. Auch ist es nicht so schön wenn ich für das Retourenformular ein Formular ausfüllen muss das man nicht Absenden kann. Aber Am Ende hat alles geklappt, darum 2 Sterne für die Unterstüztung durch eure MA

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Last review: today

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Reviews in mediation: 2

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Information on the company

Founded in 1996, fizik’s mission is to make the most sophisticated, inspiring and beautiful gear for the world’s most discerning cyclists. The passion for design and performance behind fizik’s diverse product range for road, off-road and triathlon is expressed through the countless victories in the pro peloton, being the choice of the most inspiring athletes and winning many design awards fizik is committed to providing the ultimate in saddle, shoe, bar-tape and component design - combining comfort and light weight with technology and innovation. Through physiological research, anatomic studies and advanced technological development, fizik has succeeded in creating that perfect combination. No matter whether you challenge yourself or other riders, or whether you’re a pro-rider or an amateur, if you’re searching for the most beautiful and best performing cycling gear, fizik is the answer. fi'zi:k is the phonetic spelling of the word physique, referring to the form or state of the human body.

fizik (User Enabled)
Italy
VAT number IT01577350240

Category: Sport

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fizik Reviews: 6,390

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fizik
Reviews: 6,390