fizik
Reviews: 5,556

Name: fizik
Address: IT

4.6

Calculated on 880 reviews in the last 12 months

Last 3 months: 4.7/5

(out of 271 reviews)

Last month: 4.8/5

(out of 100 reviews)

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Last review: 26 July 2024

11 July 2024

Ich habe den bestellten und bezahlten Schuh bis heute nicht erhalten!

20 June 2024

I tried to cancel my order shortly after placing it, fizik could not cancel....which is ridiculous....but luckily returns were free

20 May 2024

I really wanted to be happy with these shoes, but the fit is soooo narrow and causes awful pressure points. Used, so cant be returned, and now I am out $300 on unusable shoes. Will be buying shoes elsewhere in the future, as you offer 1 true "wide" shoe in your offering. With as many people as have gotten into cycling over the past 5 years, you'd think a brand like Fizik would be more open to producing wide offerings in their popular lines.

22 April 2024

Wrong item was sent. Box was labeled correctly but saddle inside was different.

23 March 2024

The cycling Shoes seem really good, exactly what i was expecting as they have been referred to me, however, costumer support is terrible.

18 March 2024

They did not bother to let me know that there would be a long delay between the order being placed and the parcel would be delivered. I have to contact them to find out what was happening, happy to take the money straight away. Will not use again unless there is no other option for item required

19 February 2024

I have ordered a premium shoe. It came with a defect. Reply from support team took 6 days. The reply said "send it back and order again". This is not what I would have expected.

22 January 2024

I am not satisfied. The shoes don’t fit, and I have tried numerous times to request a return authorization, and the process stalls out.

21 December 2023

Disappointed, needed a replacement seat for a number of rides over the Christmas break and the incorrect seat has been sent. I am still awaiting a responce as to what I need to do in order to get the correct unit shipped

2 December 2023

Purchased shoes with sizing based on the chart included on the web page. Shoes ended up being way too small. Processed a return with no problem, but now the shoes I originally ordered are more expensive when I try to reorder a larger size. The return process was easy, but very disappointed in the poor sizing instructions and the increase in price that I would have to pay to reorder. I may have to look to another brand of shoes which I don't want to do.

21 October 2023

I did a lot of research on a new saddle. I settled on the Tundra. Fizik website showed it and had a good price, so I ordered it. I also ordered some other parts from another website on the same day. The other website started sending me email updates of my order right away, Fizik did not. After a few days, I reached out to Fizik on the status. They emailed me back that they did not have it in stock. They did refund my money, BUT it would have been so much better for me if there website would have shown " Out of Stock " or something to indicate this. So I had a new seatpost coming and I had to scrabble to get a different saddle. Thanks to WTB for doing much better than Fizik.

19 October 2023

I ordered 3 different cycle shoes, from the 3 pairs, 2 were not in stock. Communication was good and I got my money back.

18 August 2023

Bought some socks and developed a hole in calf area and customer service has not responded.

31 July 2023

5 stars for the cycling shoes I purchased! But 2 stars because of the complications with shipping and not being able to get in contact with customer service. I used the pre-populated address field for shipment (which incorrectly placed US numbers at the end instead of the beginning of the address) and when DHL handled it, they accidentally cut off a digit of the address, leading to another destination. Now I’m trying to return the second pair of cycling shoes and I can’t process the return form because it’s saying the address is incorrect. I’ve emailed fizik twice and DM’d them on Facebook twice and haven’t been able to get in touch.

27 July 2023

Aucune information concernant la livraison de ma commande effectuée le 17 juillet, nous sommes le 27 juillet … alors que le site estime une expédition sous 2-3 jours … un peu déçu du suivis et de la visibilité de la commande/expédition ..

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Last review: today

Certificate status: VALID

Reviews in mediation: 1

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Information on the company

Founded in 1996, fizik’s mission is to make the most sophisticated, inspiring and beautiful gear for the world’s most discerning cyclists. The passion for design and performance behind fizik’s diverse product range for road, off-road and triathlon is expressed through the countless victories in the pro peloton, being the choice of the most inspiring athletes and winning many design awards fizik is committed to providing the ultimate in saddle, shoe, bar-tape and component design - combining comfort and light weight with technology and innovation. Through physiological research, anatomic studies and advanced technological development, fizik has succeeded in creating that perfect combination. No matter whether you challenge yourself or other riders, or whether you’re a pro-rider or an amateur, if you’re searching for the most beautiful and best performing cycling gear, fizik is the answer. fi'zi:k is the phonetic spelling of the word physique, referring to the form or state of the human body.

fizik (User Enabled)
Italy
VAT number IT01577350240

Category: Sport

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fizik Reviews: 5,556

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fizik
Reviews: 5,556