Garmonttactical
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star-rating
5
/5
30 december 2024
Easy to buy and came very fast
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star-rating
5
/5
27 december 2024
Shipping was fast even for the upcoming holiday
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star-rating
5
/5
24 december 2024
I ordered these as recommended from others and as said; they're great quality boots. Perfect fit, light and VERY comfortable. Exactly what I needed Thank you!
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star-rating
5
/5
23 december 2024
Shopping was good but I still haven’t received the item ordered. Order was placed on December 8th and shipped but has been stalled for a while.
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star-rating
5
/5
23 december 2024
It was easy to find what I was looking for. The boots were for my daughter in the Army and she loves them. They fit her perfectly and are very comfortable. Thanks so much!!
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star-rating
5
/5
18 december 2024
Customer service was a breath of fresh air. Perfectly spoken English, eager to listen and remedy a situation. Not many places left that the fella on the phone has skin in the game, builds the product, fulfills orders, deals with customers and is likely an owner. THAT is the epitomy of proper customer service. Well done JIM !!
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star-rating
2
/5
18 december 2024
The boots seem to be great quality and I had a good purchasing experience until I needed to return the boots I purchased to possibly get a different size. There is no way to exchange them so I had to return them. On top of that, there are no free returns. I’m having to pay to return them myself. Because of this I will not be repurchasing any Garmont boots.
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Sælgers svar
Hello, Thank you for contacting us about your recent order and the return shipping cost. We understand that shipping costs can add up, and we appreciate you bringing this to our attention. At Garmont, we strive to offer competitive pricing and excellent customer service. While we currently can't cover return shipping costs like some larger companies, we're always looking for ways to improve the return process for our valued customers. I've shared your feedback with our management team, who are committed to providing exceptional value for our high-quality products.
star-rating
2
/5
18 december 2024
I paid to have boots sent to my to be sure they arrived in time for his birthday. They arrived almost a week late, did not fit at all and you don’t offer his size. When we went to get a return slip to ship them back, we were told we also had to pay for return shipment. So, now I am nearly $50 in the hole just on shipment fees for a product we cannot use. Will not order from here again.
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Sælgers svar
Hello, Thank you for reaching out to us. We apologize for the delay in your delivery and that the boots didn’t fit your son. We know how frustrating that can be. We looked into your order and see that you placed it on December 3rd and we shipped them out on the 4th with a delivery date of the 10th. We understand that return shipping costs can add up. Unfortunately, as a smaller company, we’re unable to offer free returns like larger online retailers. We strive to keep our prices competitive while providing quality products. Again, we apologize for any inconvenience.
star-rating
5
/5
13 december 2024
These folks are really great to buy from!! They keep you postedt on shipping and give you discounts that you don’t expect ! Boots are always a perfect fit!!
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star-rating
5
/5
13 december 2024
Exceptional customer service, quality products, and fair pricing. I will certainly be buying from them again.
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star-rating
5
/5
13 december 2024
Boots arrived quickly.
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star-rating
5
/5
13 december 2024
2nd pair I've purchased in two years. As always the transaction was perfect, it couldn't have been any better. Well unless they were a gift.....
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star-rating
1
/5
11 december 2024
Processing and shipping time are ridiculous slow, I ordered boots for my wife that she needed for the 96 hour forge in bct by the time the item was processed and shipped 2 weeks before the forge she was already in the field and didn’t get them until after. At least offer 2 day shipping and don’t take a week to process an order. Won’t ever buy from this company again. Thanks for putting our soldiers first by taking your sweet time
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Sælgers svar
Hello and thank you for reaching out to us. Thank you for your patience and understanding as we worked to resolve an issue with your wife's boot order. We sincerely apologize for the unexpected delay in processing and shipping her order. Unfortunately, a system error hindered the order from being processed promptly, and we regret that this oversight went unnoticed for a period of time. We understand the importance of timely deliveries, especially for those who serve our country. We deeply value the sacrifices your wife and her family make to keep us safe. Once again, we apologize for any inconvenience this delay may have caused.
star-rating
5
/5
11 december 2024
Good company and good service.
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star-rating
5
/5
8 december 2024
Easy and the boots arrived fast.
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Garmonttactical (Bruger Aktiveret)
Italy