Garmonttactical
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4.7 /5

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9 July 2025

Website easy to use, easy to place order, order arrived as expected.

7 July 2025

Fast shipper’s. Very nice and comfortable boots but I don’t have any enough miles on my boots yet. Will definitely review it after 2 months

4 July 2025

Great product. A bit snug, so for a 9 1/2 size shoe (US) I probably should have ordered a 10 Wide, but I’m happy!

1 July 2025

I have been on the military 34 years and Garmont boots are by far the best boots that I have ever worn. This is my 4th pair.

27 June 2025

Quality product, fast shipping, and was delivered ahead of schedule. Bought them for the size zip convenience and it’s been a dream. Unless these wear out unusually fast, I’ll be purchasing all my boots from Garmont going forward.

26 June 2025

Quick response time. Received product in a timely manner. Comfortable and durable.

19 June 2025

I ordered a pair of the new Athena boots. The shopping process was very easy and I absolutely love my new boots. They fit just right and are so comfortable.

19 June 2025

I brought few different size shoes because I want to find my size. I don't mind the re-shelving fee or even the re-shipping fee. but it's been 3 weeks and my return is still not complete. I brought other boots from other brands. I got them, found my size and shipped back the ones I didn't need and gotten my refund already. Not to mention other companies provided much easier return services. I don't think I will ever use Garmont's main website to buy boots ever again because the customer service is just terrible.

Seller's reply

Hello! Thank you for reaching out to us about your refund. I sincerely apologize for the delay you've experienced. We always aim to process refunds for our valued customers as quickly as possible. Our policy is to process refunds within 7 to 10 business days once your boots are received back at our warehouse. Please note this timeframe doesn't include weekends, as our warehouse is closed. After your return is inspected and re-entered into our stock system, our account manager issues the refund to your credit card. Once that credit is processed, it typically takes 3 to 5 business days for your bank to post the refund to your account. I've checked your return, and I'm happy to confirm that it has been successfully received at our warehouse. Your refund will be processed today! Please allow 3 to 5 business days for it to appear on your credit card statement. I understand that this return has taken longer than our usual timeframe, and I truly apologize for any inconvenience this delay has caused.

18 June 2025

The delivery process was fantastic. They arrived in two days after ordering, and they're comfortable. I purchased the NFS and feel I can run in them well. However, the stitching in the heel has come apart, on both boots, after one 12-mile ruck and minimal train-up. After 3 months of wear, they have become unservicrable, according to AR 670-1. For $200 boots, which are praised by SOF personnel in other reviews, I've had a less than stellar experience. I've emailed the company with no response. Others in my unit have the same boot. Some don't have this issue, and some do. It seems like consistency is poor for this boot and I'm not likely to purchase from this company again.

Seller's reply

Thanks for contacting us. I'm sorry to hear about the issue with your Garmont boots and that we missed your initial message. What you've described sounds like a manufacturing defect. We're happy to get a replacement pair out to you. To do so, we've sent a separate email to your account detailing the information we need to process your replacement. We have encountered this issue before, though it's not widespread. We've isolated the cause, and this defect should be corrected in future production. We apologize again for the missed correspondence and are committed to resolving this for you quickly.

14 June 2025

Bare bones website interface but they're responsive and follow through. Boots were a half size to a full size too big compared to my normal sizing. Had to pay shipping on my own for returns.

12 June 2025

Everything went smoothly and product was as described.

8 June 2025

The boots shipped and arrived quicker than expected. First thing I noticed when I put them on for the first time was how comfortable they felt. After the first hour hike to break them in there were no issues with blistering or rubbing. These boots are awesome.

5 June 2025

no issues with the ordering process

5 June 2025

Best boots I have bought. Very comfortable no break-in needed. Shipping was fast 2 days.

2 June 2025

Easy shopping experience, quick service and delivery.

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