Garmonttactical
beoordelingen:

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/5
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star-rating
5
/5
4 november 2025
La página es bien fácil de usar, le compré a mi hijo las botas y le llegaron a la base a tiempo , excelente servicio
Geverifieerde koper
Geverifieerde koper
star-rating
5
/5
4 november 2025
Garmont reached out when having issues with the shipping address and were very tentative and polite when talking on the phone.
Geverifieerde koper
Geverifieerde koper
star-rating
5
/5
4 november 2025
I was not happy with the printing of the label and the three days that elapsed until shipping. That being said, Garmont makes a good product and I have been using them in combat for years. No break in, breathable, good support, good sole, and great quality where the sewing is concerned.
Geverifieerde koper
Geverifieerde koper
star-rating
5
/5
29 oktober 2025
Easy website and ordering process - shipped to APO and had no issues.
Geverifieerde koper
Geverifieerde koper
star-rating
5
/5
28 oktober 2025
I bought some tactical boots for my son, he is in basic training. First time parent having a son deployed. I needed to change the delivery address to Ft Sill. I called customer service and worked with Nathaniel and he immediately took care of me and worked with the order department and they did it! God bless you guys and God bless America! Thank you!
Geverifieerde koper
Geverifieerde koper
star-rating
5
/5
23 oktober 2025
I wish the return policy was easier in navigating the page also
Geverifieerde koper
Geverifieerde koper
star-rating
5
/5
20 oktober 2025
Boots are fantastic. I bought them to ship to my son who is in osut training. He asked for this specific pair even though he already has 3.
Geverifieerde koper
Geverifieerde koper
star-rating
5
/5
14 oktober 2025
Great product and great customer service. They went above and beyond to solve a shipping issue that was not even their fault. Thank you again!
Geverifieerde koper
Geverifieerde koper
star-rating
1
/5
14 oktober 2025
The ordering process was fine, but I felt misled by the FAQ on my shoes. The sizing felt very narrow and uncomfortable and I couldn’t imagine spending hours in these boots. I was very dismayed at the return process where I not only had to pay for returns but had to do multiple other steps. I won’t be purchasing shoes from Garmont in the future because of the poor E-commerce experience. Could easily be remedied by a fair (and more with the times) return process
Geverifieerde koper
Geverifieerde koper
Antwoord van de verkoper
Hello, Thank you for taking the time to share your detailed feedback with us. I am genuinely sorry to hear that the boots were not a comfortable fit and that your experience with our return process was frustrating. We truly value this insight, as it helps us understand where we can improve. Regarding the sizing, I sincerely apologize that the fit felt narrow and was not what you expected based on our FAQ. Garmont boots are designed in Italy and often feature an athletic, anatomical fit derived from our mountaineering heritage. This can feel narrower than some other brands, particularly in our tactical line. We understand that finding the right size can be a challenge, and we are continuously working to provide clearer sizing guidance. We also want to acknowledge your comments about our e-commerce experience, specifically the return process. We understand your dismay with having to cover return shipping. To be transparent, the primary reason we are not able to cover these costs is to maintain fair and consistent pricing on our products. Instead of building the high cost of return shipping into our prices—which would increase the overall cost for all customers—we focus our resources on the research, high-quality materials, and durable construction that our brand is known for. That said, we recognize that the e-commerce landscape is always changing. Please be assured that we have heard your concerns, and we will be sharing your feedback directly with our leadership team as we review our policies to better align with our customers' expectations. We are disappointed that we lost you as a customer, but we are grateful you brought these issues to our attention. Thank you!
star-rating
5
/5
13 oktober 2025
Rapid delivery, good quality boots
Geverifieerde koper
Geverifieerde koper
star-rating
2
/5
13 oktober 2025
Late receiving boots so unable to get to my soldier in time
Geverifieerde koper
Geverifieerde koper
star-rating
5
/5
10 oktober 2025
Shopping was easy and I have strange address so the company called me up to verify which was very nice. Quick shipping high quality prodcut.
Geverifieerde koper
Geverifieerde koper
star-rating
5
/5
10 oktober 2025
Excellent product, true to size and no break-in period. Boots were delivered faster than I expected. Will buy here again.
Geverifieerde koper
Geverifieerde koper
star-rating
5
/5
9 oktober 2025
Awesome boots!
Geverifieerde koper
Geverifieerde koper
star-rating
5
/5
8 oktober 2025
The shopping experience online and the post purchase experience with customer support were both excellent.
Geverifieerde koper
Geverifieerde koper

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Garmonttactical (Gebruiker Ingeschakeld)
Italy