Garmonttactical
beoordelingen:

Berekend op - beoordelingen in de afgelopen 12 maanden

Laatste 3 maanden: -/5

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Laatste maand: -/5

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5 sterren

420

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4,7 /5

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7 april 2025

Simple

4 april 2025

I ordered some tactical 9.81 shoes and I believe I received women’s size when I had ordered men’s size.

Antwoord van de verkoper

Hello, Thanks so much for reaching out to us! We're happy to help with any questions about your Garmont boots. Looking at your order, we see you chose the Garmont 9.81 Alert. This is a great boot known for its performance, largely due to its specific fit characteristics. Garmont designs the 9.81 Alert with an athletic, close-to-the-foot (snug) fit. This is intentional to maximize control and responsiveness. It's also worth mentioning that the 9.81 Alert model is available in standard (often considered unisex/men's) sizing only. We don't currently offer it in a women's specific size. For a women's specific Garmont fit, we carry the Athena boot, which is built on a different last (foot form) designed to better accommodate typical female foot dimensions. We know that boot fitting can be tricky, as everyone's feet are a bit different! What feels snug and supportive to one person might feel too tight for another. If the current size isn't comfortable, exchanging them for a larger size of the 9.81 Alert could certainly be a good option to explore. We apologize for any hassle this sizing situation might create. Our goal is to help you find the best possible fit.

3 april 2025

Great service, boots were shipped straight to the base and my child loves them .

3 april 2025

Shipping was quick and ordering via the website was simple. I have no complaints about the general shopping experience with this seller.

2 april 2025

I ordered a pair of boots for Ranger school. When I tracked the shipment it said my boots had been delivered to Fayetteville, NC. (I live in the western US.) I reached out to customer service but it has been radio silence.

Antwoord van de verkoper

Thank you for reaching out to us, and please accept our sincerest apologies that you have not yet received your boots. We understand how frustrating this situation must be. Regarding your attempts to contact us previously, I have carefully checked our email records, including our spam and junk folders, using both your name and email address, but unfortunately, I wasn't able to locate any prior messages. I truly apologize if there was an error on our end and we somehow missed your correspondence. I did locate your order in our system and confirmed that the shipping address you provided was entered correctly. We did ship the boots to that address as requested. However, upon reviewing the tracking information, it appears USPS unfortunately misrouted the package, sending it to Fayetteville, NC instead. While this type of shipping error is certainly not typical, it can regrettably happen on occasion. To resolve this for you as quickly as possible, we have already processed and shipped a complete replacement order at no additional cost to you. This new shipment should be on its way very soon. We deeply regret the inconvenience caused by the shipping carrier's error and any frustration you experienced with communication. Now that we are fully aware of the situation, please be assured we are committed to making this right for you. Thank you for your patience and understanding.

1 april 2025

Loved how easy it was to order. I received a coupon code and used it! Thank you.

19 maart 2025

Was easy to navigate and found what I wanted easy

17 maart 2025

The shopping was easy and customer friendly. Even for a guy like me who doesn't play on the internet that much. My boots are amazing and already better than what i had before. I will definitely be back.

13 maart 2025

I tried to return and they have not responded to my emails on if I could return them

Antwoord van de verkoper

Hello, Thank you for contacting us. We sincerely apologize that we were unable to locate your previous email regarding your return request. We have thoroughly checked our inbox and spam folders, but unfortunately, we did not find any record of it. To resolve this promptly, we have now submitted a return request on your behalf. You should have received an email from our website containing detailed return instructions. Please review this information at your convenience.

10 maart 2025

Ease of ordering was great. I had made a mistake on the shipping address with rush shipping after normal business hours, sent an email, the gentleman called before 8am and remedied the whole mistake. Incredibly grateful!

10 maart 2025

Great and seemless

5 maart 2025

Everything was effortless

5 maart 2025

It was great and the boots fit excellent. I have a pair of boots that fit like tennis shoes and they were not built to be as durable. These are wonderful and would absolutely recommend.