Garmonttactical
avaliações:

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/5
Calculado em - avaliações nos últimos 12 meses
 
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4,7 /5
Última avaliação: -
Critério de ordenação: mais recente.
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star-rating
5
/5
3 agosto 2024
Shopping with Garmont Tactical was a breeze, not too much to say there, everything was straightforward.
star-rating
5
/5
2 agosto 2024
Fast. Easy. Effective products. I went on a hike to break my new boots in and it felt like I'd worn them for years already.
star-rating
3
/5
1 agosto 2024
Great boots but you need to change your shipping provider USPS lost my package and it took 3 weeks for them to find it. Use Fedex or UPS. Customers deserve the better shipper to prevent lost mail.
star-rating
5
/5
1 agosto 2024
Quick and easy order process. The boots themselves are top notch. Very happy with the purchase.
star-rating
4
/5
31 julho 2024
The retainer on the left side of both of the boots broke off almost immediately, comfortable boots otherwise.
star-rating
5
/5
27 julho 2024
Garmonnttacttical sent out these boots the next day. When the post office lost the package - I was able to talk to a representative at Garmonnttactical in person. They got the package moving again.
star-rating
5
/5
26 julho 2024
Fast and accurate
star-rating
5
/5
25 julho 2024
The shipping was quick, items were well-packed and my Army son said the boots are very light and comfortable.
star-rating
5
/5
24 julho 2024
I like the regular sales. NFTs are the best boots I have used in my 26 years in the military.
star-rating
5
/5
23 julho 2024
Ordering was simple and getting my boots was a smooth process after some communication with Jim Winters to ensure my provided address was correct. 10/10 would shop here again and highly recommend :-)
star-rating
5
/5
22 julho 2024
Easy process.
star-rating
5
/5
22 julho 2024
Easy ordering online for my daughter who is in bct in the army. Customer service was excellent when I noticed that the address was not correct- they fixed it right away and my daughter is so thankful for these boots- saving her feet during her rucks.
star-rating
5
/5
16 julho 2024
My son is at basic training currently and requested me to send him Garmont NSF tactical boots. I ordered directly from the website and had them shipped directly to him on base. Garmont called me to verify the address was correct prior to shipping. I loved that. They also sent via USPS which I later discovered was preferred shipping method to the base. My soldier received the boots and is very happy with them. Thank you so much!
star-rating
4
/5
16 julho 2024
Although the product didn't work for my husband, sizing is small and narrow and we have to pay delivery fees. The customer service we received from Mr. Jim was great. He was very patient with our questions and refunds follow up. Thank you Sir!
star-rating
1
/5
12 julho 2024
The entire experience has been absolutely awful. I asked about a size and didn't get an answer until multiple days later (after I ordered the wrong size.) I caught that I ordered the wrong size within 2 hours of the purchase and even though the product wasn't shipped, the company couldn't stop the transaction. The worst part is they didn't even apologize at first. So now I'm out almost two hundred dollars and the only suggestion they had was order another pair of boots and wait for the refund after shipping back the wrong size at my own expense. I shipped the boots back to be returned over three weeks ago and still have yet to receive a refund. I'm bummed because I have a lot of friends that like this brand but I will not ever be dealing with this company again.
Resposta do vendedor
Hi Ariel, I'm so sorry to hear you weren't happy with your Garmont experience. We take pride in getting orders out quickly, and our system typically processes payments and sends things to the warehouse within 5-10 minutes of your order. This helps us compete with larger retailers and get your boots to you as fast as possible. Unfortunately, once an order reaches the warehouse, we can't adjust or cancel it. One difference between us and some larger stores is that we can't cover return shipping costs. We understand this might be frustrating, but it's due to the limitations of our resources compared to those big online companies. For returns, we need to receive the boots back at our warehouse before we can process your refund. Once we have them, it typically takes 7-10 business days to process the refund itself (not including the shipping time to get the boots back to us). I see your refund was actually processed on July 10th, and it usually takes 1-2 business days for your bank to post it back to your account, depending on their processing times. Again, I sincerely apologize for any inconvenience this caused you. Please let me know if you have any other questions. We're always happy to help! Thanks, Jim

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Garmonttactical (Utilizador Ativado)
Italy