Garmonttactical
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3 april 2025

Shipping was quick and ordering via the website was simple. I have no complaints about the general shopping experience with this seller.

2 april 2025

I ordered a pair of boots for Ranger school. When I tracked the shipment it said my boots had been delivered to Fayetteville, NC. (I live in the western US.) I reached out to customer service but it has been radio silence.

Säljarens svar

Thank you for reaching out to us, and please accept our sincerest apologies that you have not yet received your boots. We understand how frustrating this situation must be. Regarding your attempts to contact us previously, I have carefully checked our email records, including our spam and junk folders, using both your name and email address, but unfortunately, I wasn't able to locate any prior messages. I truly apologize if there was an error on our end and we somehow missed your correspondence. I did locate your order in our system and confirmed that the shipping address you provided was entered correctly. We did ship the boots to that address as requested. However, upon reviewing the tracking information, it appears USPS unfortunately misrouted the package, sending it to Fayetteville, NC instead. While this type of shipping error is certainly not typical, it can regrettably happen on occasion. To resolve this for you as quickly as possible, we have already processed and shipped a complete replacement order at no additional cost to you. This new shipment should be on its way very soon. We deeply regret the inconvenience caused by the shipping carrier's error and any frustration you experienced with communication. Now that we are fully aware of the situation, please be assured we are committed to making this right for you. Thank you for your patience and understanding.

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1 april 2025

Loved how easy it was to order. I received a coupon code and used it! Thank you.

19 mars 2025

Was easy to navigate and found what I wanted easy

17 mars 2025

The shopping was easy and customer friendly. Even for a guy like me who doesn't play on the internet that much. My boots are amazing and already better than what i had before. I will definitely be back.

13 mars 2025

I tried to return and they have not responded to my emails on if I could return them

Säljarens svar

Hello, Thank you for contacting us. We sincerely apologize that we were unable to locate your previous email regarding your return request. We have thoroughly checked our inbox and spam folders, but unfortunately, we did not find any record of it. To resolve this promptly, we have now submitted a return request on your behalf. You should have received an email from our website containing detailed return instructions. Please review this information at your convenience.

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10 mars 2025

Ease of ordering was great. I had made a mistake on the shipping address with rush shipping after normal business hours, sent an email, the gentleman called before 8am and remedied the whole mistake. Incredibly grateful!

10 mars 2025

Great and seemless

5 mars 2025

Everything was effortless

5 mars 2025

It was great and the boots fit excellent. I have a pair of boots that fit like tennis shoes and they were not built to be as durable. These are wonderful and would absolutely recommend.

5 mars 2025

I had no issues buying my boot. USPS was a bit delayed but otherwise it was fine.

2 mars 2025

The experience was good. It amazes me they do not have a Military - First responder discount .

1 mars 2025

Can't get a hold of customer service to claim a warranty. After a less than 3 months of use, two of the eyelets on my LE 2.0 boots have come loose, one has fallen off. I tried emailing them a month ago, but they never got back to me. I need you to actually help me. I can't afford to wait for another pair of boots.

27 februari 2025

The site was profressional, easy to navigate, and provided great information for each of their boots which made it hard for me to choose one of their many awesome selections. Shipping was fast and I could not wait to put on my new boots.

26 februari 2025

It didn’t get here at the time it was supposed to. If your company or the delivery company you paired with would have looked at the times my post office was open there would have been no issues. It took 3 days longer than it should have. Besides that the boots are great and will hopefully last me a while.

Säljarens svar

Hello, Thank you for contacting us. We're truly sorry to hear that your boots did not arrived on schedule. We understand how frustrating delivery delays can be. It appears the United States Postal Service has been experiencing some delivery challenges due to the recent severe weather affecting both the Northeast and Southern regions. While we always aim to provide a seamless and timely delivery experience, unfortunately, factors like inclement weather can sometimes impact our ability to meet those goals. Please accept our sincere apologies for the delay. We appreciate your patience and understanding.

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