La Sportiva
Reviews: 1,337

star-rating
4.0
/5
Calculated on 185 reviews in the last 12 months
 
Last 3 months: 3.9/5  
(out of 41 reviews)
Last month: 3.6/5  
(out of 17 reviews)

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Average product rating
4.7 /5
Last review: 3 July 2025
star-rating
3
/5
8 December 2019
Order arrived quickly. Unfortunately, I had to return 1 item but the return process from the UK turns out to be very expensive as the destination address is Italy and the original box in which the item was packed is bigger than standard. If you ship to the UK, could you at least have a return address in the UK or provide a return label that allows to return the products for free? Next time I will want to buy something from La Sportiva, I will think twice and ensure I cannot find a similar item from a competitor brand before buying it.
Reply of the merchant
Dear Customer, Although most online shops offer free returns, this choice, despite being a very strong incentive to purchase, would be completely inconsistent with our corporate policy. The consequence of which many still do not think about, in fact, is an enormous increase in the number of road transports that still today represent one of the main sources of environmental pollution. La Sportiva is therefore committed to providing its customers with more and more information on its products for a conscious and responsible purchase, remaining consistent, once again, with its commitment to the health of man and the environment to which it belongs. Have a good day, La Sportiva Staff
star-rating
3
/5
25 November 2019
service is rapid and information during the process is good. however, customer queries were not responded to.
star-rating
3
/5
14 March 2019
After payment, I sent my ID details right away. But still for 3-4 day nothing happened with my order. I had to remind CS to progress my order.
star-rating
3
/5
29 May 2017
La Sportiva took a long time, almost two weeks to answer my query by email. The receptioninst I spoke with over the phone had rather poor spoken English and spoke no Italian at all. However, the product was delivered swiftly and efficiently.
star-rating
3
/5
17 March 2017
Service was quite slow took them a few days to reply to a email and then took them about 10 days to process a exchanged, still waiting for it to be dispatched so I imagine I have another few day to wait. All in all will be about a month before I get the correct product with one exchange
star-rating
3
/5
1 March 2017
Should have informed that VAT and tax had to be added
Reply of the merchant
Dear Client, thanks for your comment. Every expense is specified in the checkout. Thanks again for taking your time to write this feedback. La Sportiva Staff
star-rating
3
/5
15 December 2016
Fast delivery and very good customer service, the delivery company didn't want to deliver my parcel because house number was missing, I called the customer service and the problem was fixed immediately, once again customer service is very efficient and deserve 10/10. It was my first purchase with "La Sportiva", I bought a pair of shoes exclusively because I thought they were Made in Italy, unfortunately it is not the case, the shoes I bought are Made in China, next time surely I will not go for "La Sportiva" with the risk of finding that the shoes I bought are Made in China.

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Information on the company

La Sportiva was born in 1928 when Narciso Delladio hand-crafted wooden leather boots for many lumber-jacks and farmers of the Fassa and Fiemme valleys (Dolomites, Italy). After the war, the demand for boots increased obliging Narciso to hire new workers: the good name of "Calzoleria Sportiva" crossed the boarders of the valleys. Starting from here the La Sportiva’s history continued to grow. Now the firm produces in Fiemme Valley boots and shoes for all kind of outdoor activities from climbing and mountain, categories in which La Sportiva has the market leadership, to mountain running, trekking and the skimountaineerging market. Recently the company entered in the skimountaineering segment and in the apparel market with a complete selection of technical clothes for running, skimountaineering and climbing. La Sportiva who produces mainly in his headquarter at Ziano di Fiemme, is distributed in more then 70 countries worldwide.

La Sportiva (User Enabled)
Via Ischia, 2
38030 Ziano di Fiemme
Italy
VAT number 01039930225
Tel. 046257080

Fax 046257080