La Sportiva
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/5
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4.7 /5
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star-rating
5
/5
9 December 2024
High quality product, super fast delivery, keep it up!
star-rating
5
/5
5 December 2024
Very easy to find the product I wanted. The item arrived promptly and was packaged well. I have bought the gloves as a Christmas present so I am not able to comment on quality yet but they look good.
star-rating
1
/5
4 December 2024
I sent various emails. 2 weeks, and no answer. Costomer service? Zero
star-rating
5
/5
3 December 2024
Fast and attentive
star-rating
5
/5
27 November 2024
I am a fan of the bright colours ,so i am at the right place here with La Sportiva. The size of the clothing fits great , in slim or normal fit. Very Happy with the quality as well.
star-rating
5
/5
27 November 2024
Perfect
star-rating
2
/5
26 November 2024
I have returned my order 10 days ago and the confirmation or refund is still not done.
star-rating
5
/5
24 November 2024
I received prompt response from customer service and I appreciated the email updates on shipping of my product. Overall, an easy online shopping experience! I love the quality of La Sportiva products.
star-rating
4
/5
21 November 2024
It took a while before I got the promised confirmation e-mail. When I wrote to ask for it I got an explanation immediately. And my shoes soon followed; In this case the shoes were quick, the administration was behind. All in all, content.
star-rating
1
/5
21 November 2024
The package never arrived, whilst I paid and did not get the money back. You owe my the expensive shoes (€160) or the money. Customer Service said the address was incorrect. I guess the house number which I filled in got lost in the data transport from the website to the carrier. The birthdday present did not arrive and that is very inconvenient
star-rating
5
/5
17 November 2024
superb
star-rating
1
/5
15 November 2024
I bought a pair of shoes from the La Sportiva website. The Grand Total was stated as £152. I paid and the shoes were delivered on time. A week later, I get an additional invoice from FedEx for £39.68 for unpaid duties. I thought it was in error and went back to check the invoice if I'd missed some charges. However, there was nothing on the invoice e.g. *duties extra". I raised this to their customer care team and they pointed to some clause on an obscure part of their website, which stated that non-EU customers (I'm based in the UK) are liable for duties. I'm sorry but I disagree and will be raising this as a case of mis-selling. Throughout the order process, I was not informed at any stage that duties are extra. In the invoice, it states “Grand Total” and therefore there was no indication of any further payment or a statement on the invoice stating “duties extra “. I would’ve happily paid (or not ordered the product) if they'd informed me during the ordering process. So folks, order at your own peril and I'm still waiting for a response from their management.
star-rating
5
/5
12 November 2024
Quick, nice and easy. Very good quality thermal hoody.
star-rating
1
/5
12 November 2024
Terrible they didn't took my shipement order right and when I sent them an email to see where my shoes where they did not respond. The customer service send me an email and when i answered they then told me that the problem would be fixed. It's been a week and my shoes are still sitting in a warehouse somewhere and the delivery app tells me that they still don't have my adress. I will never buy from la sportiva again
star-rating
5
/5
11 November 2024
Smooth process, quick delivery

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Company information

La Sportiva was born in 1928 when Narciso Delladio hand-crafted wooden leather boots for many lumber-jacks and farmers of the Fassa and Fiemme valleys (Dolomites, Italy). After the war, the demand for boots increased obliging Narciso to hire new workers: the good name of "Calzoleria Sportiva" crossed the boarders of the valleys. Starting from here the La Sportiva’s history continued to grow. Now the firm produces in Fiemme Valley boots and shoes for all kind of outdoor activities from climbing and mountain, categories in which La Sportiva has the market leadership, to mountain running, trekking and the skimountaineerging market. Recently the company entered in the skimountaineering segment and in the apparel market with a complete selection of technical clothes for running, skimountaineering and climbing. La Sportiva who produces mainly in his headquarter at Ziano di Fiemme, is distributed in more then 70 countries worldwide.

La Sportiva (User Enabled)
Via Ischia, 2
38030 Ziano di Fiemme
Italy
VAT Number 01039930225
Tel. 046257080

Fax 046257080