La Sportiva
Reviews: 1,337

star-rating
4.0
/5
Calculated on 185 reviews in the last 12 months
 
Last 3 months: 3.9/5  
(out of 40 reviews)
Last month: 3.6/5  
(out of 17 reviews)

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Average product rating
4.7 /5
Last review: 3 July 2025
star-rating
5
/5
15 February 2021
Easy of use Quality of customer service
star-rating
3
/5
15 February 2021
Items arrived okay but issue with information about shipping not being sent out and only found out via FedEx this time. Also note that for some bizarre reason the UK is now paying customs on the full value so you will pay tax more than once for your items. Ordered from other European companies and not had this issue.
star-rating
4
/5
15 February 2021
It was perfect. I requested notification if my size is available. I have received it, and I have ordered the product I like.
star-rating
5
/5
11 February 2021
Excellent and very comfortable boot with good support and really solid surefooted sole. If shipping to another eu country, I am in Ireland, would recommend not using FedEx economy as routing still goes through Britain and really delays delivery.
star-rating
5
/5
10 February 2021
I didn't face any problem during the order from the site till the delivery to Greece. The delivery was made within 4 days.
star-rating
5
/5
10 February 2021
I received my order 1 day later than confirmed but overall I’m very happy with my 1st experience with La Sportiva.
star-rating
5
/5
9 February 2021
Shopping online was easy and customer service staff were fast helping to set up online account.
star-rating
3
/5
9 February 2021
The shoes are great, shipping was free but and it’s a big but, duty & tax of £48.06 totally unexpected and a real blow nowhere is this kind of figure mentioned a warning should be on the site for UK customers
star-rating
5
/5
8 February 2021
However, still waiting for my refund on one of the items.
star-rating
5
/5
4 February 2021
Fast delivery, well designed webshop
star-rating
4
/5
3 February 2021
Really good. Had to pay import tax on the kit but it’s still some of best you can get.
star-rating
5
/5
31 January 2021
Excellent ordering and fast dellivery.
star-rating
2
/5
24 January 2021
I was emailed to say my order was shipped, but then I had waited about 2 weeks and I got another email saying this: "Unfortunately your shipment has been sent to sender due changes in custom procedures for Brexit situation." I was not informed about this problem and I was told it was my responsibility to contact them to talk about it... Although I did receive a full refund I am still without any climbing shoes and I now have to search again from scratch and buy from other retailers. Disappointing.
star-rating
5
/5
22 January 2021
Amazing customer service, great product too!
star-rating
1
/5
20 January 2021
Atrocious customer service, money taken out my account 8 days ago ! sent lots of emails asking when delivery might happen , phoned numerous times no one answers ! Except the American La Sportiva answers my message only to tell me they cannot help with the European department! I was so frustrated I have tried to cancel my order but that depends on if anyone actually reads my email or answers the phone ? The confirmation of my order states they will message me when sending order but 8 days on NOTHING , I am beginning to think iv been scammed? So off to my bank to see about retrieving my £ ? Shame as the products are lovely but customer service shows absolutely no respect to the consumer, there are plenty other companies out there selling great stuff I suggest you look elsewhere.

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Information on the company

La Sportiva was born in 1928 when Narciso Delladio hand-crafted wooden leather boots for many lumber-jacks and farmers of the Fassa and Fiemme valleys (Dolomites, Italy). After the war, the demand for boots increased obliging Narciso to hire new workers: the good name of "Calzoleria Sportiva" crossed the boarders of the valleys. Starting from here the La Sportiva’s history continued to grow. Now the firm produces in Fiemme Valley boots and shoes for all kind of outdoor activities from climbing and mountain, categories in which La Sportiva has the market leadership, to mountain running, trekking and the skimountaineerging market. Recently the company entered in the skimountaineering segment and in the apparel market with a complete selection of technical clothes for running, skimountaineering and climbing. La Sportiva who produces mainly in his headquarter at Ziano di Fiemme, is distributed in more then 70 countries worldwide.

La Sportiva (User Enabled)
Via Ischia, 2
38030 Ziano di Fiemme
Italy
VAT number 01039930225
Tel. 046257080

Fax 046257080