La Sportiva
Reviews: 1,306

star-rating
4.1
/5
Calculated on 171 reviews in the last 12 months
 
Last 3 months: 3.8/5  
(out of 36 reviews)
Last month: 3.4/5  
(out of 9 reviews)

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981
196
34
28
67
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Average product rating
4.7 /5
Last review: 5 May 2025
star-rating
5
/5
24 November 2024
I received prompt response from customer service and I appreciated the email updates on shipping of my product. Overall, an easy online shopping experience! I love the quality of La Sportiva products.
star-rating
4
/5
21 November 2024
It took a while before I got the promised confirmation e-mail. When I wrote to ask for it I got an explanation immediately. And my shoes soon followed; In this case the shoes were quick, the administration was behind. All in all, content.
star-rating
1
/5
21 November 2024
The package never arrived, whilst I paid and did not get the money back. You owe my the expensive shoes (€160) or the money. Customer Service said the address was incorrect. I guess the house number which I filled in got lost in the data transport from the website to the carrier. The birthdday present did not arrive and that is very inconvenient
star-rating
5
/5
17 November 2024
superb
star-rating
1
/5
15 November 2024
I bought a pair of shoes from the La Sportiva website. The Grand Total was stated as £152. I paid and the shoes were delivered on time. A week later, I get an additional invoice from FedEx for £39.68 for unpaid duties. I thought it was in error and went back to check the invoice if I'd missed some charges. However, there was nothing on the invoice e.g. *duties extra". I raised this to their customer care team and they pointed to some clause on an obscure part of their website, which stated that non-EU customers (I'm based in the UK) are liable for duties. I'm sorry but I disagree and will be raising this as a case of mis-selling. Throughout the order process, I was not informed at any stage that duties are extra. In the invoice, it states “Grand Total” and therefore there was no indication of any further payment or a statement on the invoice stating “duties extra “. I would’ve happily paid (or not ordered the product) if they'd informed me during the ordering process. So folks, order at your own peril and I'm still waiting for a response from their management.
star-rating
5
/5
12 November 2024
Quick, nice and easy. Very good quality thermal hoody.
star-rating
1
/5
12 November 2024
Terrible they didn't took my shipement order right and when I sent them an email to see where my shoes where they did not respond. The customer service send me an email and when i answered they then told me that the problem would be fixed. It's been a week and my shoes are still sitting in a warehouse somewhere and the delivery app tells me that they still don't have my adress. I will never buy from la sportiva again
star-rating
5
/5
11 November 2024
Smooth process, quick delivery
star-rating
5
/5
11 November 2024
Excellent
star-rating
5
/5
11 November 2024
örülök neki, hogy sikerült újra Mythos cipőt vennem. a régi majdnem 30 éves. imádom! 5
star-rating
4
/5
6 November 2024
I like the simplicity of the store and fast shipping. However, I'm sometimes disappointed when sold-out products are displayed in the list of available products.
star-rating
4
/5
6 November 2024
Everything went smooth and the delivery was fast. I recommend to use the online webstore to purchase shoes that you already have bought once to avoid size misfits. Even if shoes have the same size, the fitting depends on the shoe type.
star-rating
5
/5
4 November 2024
Parfait! J'adore ces Bushidos III GTX. Puis-je demander à votre aimable service clientèle un geste commercial si j'achète une deuxième paire? Merci d'avance pour votre retour :)
star-rating
5
/5
4 November 2024
Fast shipment and prompt communication. Strange choice of secondary packaging. The outer secondary box could fit 2 more boot boxes (primary packaging). Primary packaging had popped open during transit inside the secondary box and the boots were tumbling loose inside. Also should be clearer communicated that Drop Srl is handling the order for La Sportiva.
star-rating
4
/5
30 October 2024
Excellent products delivered quickly. Point of improvement: - a bit more stock would be helpful to buyers. - free-shipping threshold for NL a bit high (€180). If buying only a few goods, paying €17 for sending discourages de buy.

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Bollino Feedaty
Last review: 4 days ago
Certificate status: VALID
Reviews in mediation: 0

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Information on the company

La Sportiva was born in 1928 when Narciso Delladio hand-crafted wooden leather boots for many lumber-jacks and farmers of the Fassa and Fiemme valleys (Dolomites, Italy). After the war, the demand for boots increased obliging Narciso to hire new workers: the good name of "Calzoleria Sportiva" crossed the boarders of the valleys. Starting from here the La Sportiva’s history continued to grow. Now the firm produces in Fiemme Valley boots and shoes for all kind of outdoor activities from climbing and mountain, categories in which La Sportiva has the market leadership, to mountain running, trekking and the skimountaineerging market. Recently the company entered in the skimountaineering segment and in the apparel market with a complete selection of technical clothes for running, skimountaineering and climbing. La Sportiva who produces mainly in his headquarter at Ziano di Fiemme, is distributed in more then 70 countries worldwide.

La Sportiva (User Enabled)
Via Ischia, 2
38030 Ziano di Fiemme
Italy
VAT number 01039930225
Tel. 046257080

Fax 046257080