Mademuranoglass
Recensioni: 1.042

4,8

Calcolato su 252 recensioni negli ultimi 12 mesi

Ultimi 3 mesi: 5,0/5

(su 43 recensioni)

Ultimo mese: 4,6/5

(su 5 recensioni)

Filtra per voto:

5 stelle

888

4 stelle

106

3 stelle

2 stelle

1 stelle

Vedi tutte le recensioni

Altri indicatori

ebay (48)

5,0 /5

Ultima recensione: 23 giugno 2025

18 dicembre 2024

After 16 days I am still waiting for delivery. I am yet to hold the product. I thought the Mademuranoglass site claimed to provide fast delivery!

11 dicembre 2024

Items arrived quickly from Mademuranoglass. The website does not send a confirmation of your order or allow you to refer back to what you purchased. There is no packing slip in the package when it arrives.

25 novembre 2024

Product received was not as expected.

Risposta del venditore

Hi, I'm sorry you didn't like it, the item you purchased is the same as the one advertised on the site. If you don't like it you can return it and I'll give you a refund Thanks

19 novembre 2024

Purchased via online. Love the product. Price included shipping cost but then it arrived and I was provided billing for duty and fees. No indication was provided that duty and fees would be due on delivery.

12 novembre 2024

Christmas Tree arrived timeously and well wrapped. The item was not like the one advertised, however

Risposta del venditore

Good morning, the tree only has a difference in the positioning of the murrine. each murrina is unique and therefore it is normal for one to be different from the other Thanks Regards Alvise

4 novembre 2024

Shopping experience was fine, disappointed that the glass elephant I received was nothing like as colourful as the one shown on the Murano site on the internet

Risposta del venditore

Good morning, you have purchased an elephant in Murrina millefiori and as written in the description the positioning of the various murrinas are always in a different way because it is impossible to position one the same as the other, this is a characteristic that makes each work unique in its Thanks Regards MadeMuranoGlass

11 agosto 2024

The online pictures looked truly beautiful. Unfortunately the necklace itself wasn’t as spectacular with many small beads and only two large special looking beads. I feel I overspent.

Risposta del venditore

Good morning, The necklace you received is the same as the photo on the site thank you Regards MadeMuranoGlass

10 giugno 2024

Fish was ok a little disappointed in the finish Was not aware there would be an import tax,

9 aprile 2024

I purchased an aquarium. The product is exactly as described and is superb in its quality. The delivery was timely and delivered as per the tracking information. My only issue for buyers to beware is, there may be import taxes for exported goods from Italy to countries outside the E.U. The item i bought , on the description page stated free shipping. I assumed from that there were no further costs for me to pay. In the sites T C it does say customers are responsible for the cost of import taxes. I have been in touch with the customer support team to suggest the import tax charge should be made more obvious as for me it was £124. I was expecting free delivery with no further charges. On this rating site someone else had the same issue . I really think they should change there free shipping and add comment customer must pay additional import taxes where applicable. Customer service was prompt in replying to my several e-mails to their credit.

20 dicembre 2023

Ho ricevuto il prodotto in tempi abbastanza celeri e ben protetto dagli urti. Bello il vaso. Problemi riscontrati sono stati prevalentemente due: - difficoltà nel completare il pagamento in fase di acquisto (ancora oggi mi chiedo come sia possibile al giorno d'oggi); - assenza di una adeguata confezione per contenere l'oggetto. Dato il valore, mi aspettavo di riceverlo uno scatolo più carino (ho richiesto anche la confezione regalo), invece che un anonimo scatolo da imballaggio.

Risposta del venditore

Buongiorno, la sua difficoltà nell'acquisto è dovuta alla sua carta di credito e non al nostro sito. Grazie e buona giornata

25 novembre 2023

Nice product, but when you order online there is no gift box, the glass just arrives in bubble wrap, which is a shame if it is a present

Risposta del venditore

Good morning, during the purchase phase there is a space dedicated to requests and the gift package can be written there if requested, I'm sorry you didn't see it, Thank you Regards madeMuranoGlass

1 giugno 2023

Just received my parcel. Everything is ok but would have thought the pieces I had brought would have come in some boxes and not just in tissue and bubble wrap. They are both presents one of them doesn’t even come with a tag to say it’s muranoglass . A little disappointing considering the price.

Risposta del venditore

Items are packed securely for dispatch and always arrive in perfect condition as you did. You didn't request a box or a personal gift and we didn't provide it, if you requested it we provided it free of charge.

20 marzo 2023

Belli gli articoli e conformi all'ordine. Tempo di attesa per la consegna (oltre un mese !) davvero troppo lungo rispetto a quello proposto dal venditore. Assolutamente da evitare l'uso di TRUCIOLI DI POLISTIROLO nella confezione anti-urto, destinati inevitabilmente a disperdersi ed inquinare, con gravi conseguenze per l'ambiente.

Risposta del venditore

Buongiorno, il ritardo è dovuto alla produzione della montatura della tua lampada. Gli imballaggi sono sicuri e professionali e questo è l'unico modo per assicurare che la merce arrivi in perfette condizioni. grazie

24 dicembre 2022

Prodotto bello ma viene con due chili di polistorolo. Altro che sostenibile...

14 dicembre 2022

Loved the lamp purchase and fast delivery, however a few things do not sit well with me, on the website it is stated that light would be converted to country it was shipped to, when I received my order this had not been done and I asked and was told to buy a adapter, I feel that this should have been included. The glass in my lamp also has small chips which are not noticeable but you would expect lamp to be perfect for price paid

Trasparenza con Feedaty

Ultima recensione: 23 giorni fa

Stato certificato: VALIDO

Recensioni in mediazione: 0

Misure per la verifica delle recensioni

Informazioni sull'azienda

More than 1500 original works made by our Murano glassmaker

Mademuranoglass (Utente Attivo)
Calle del convento 5
30141 Murano (VE)
Italia
Partita IVA 04341700278
Tel. 329.3308045

Categoria: Casa e giardino

Visita il sito Contatta il venditore

Mademuranoglass Recensioni: 1.042

95,4%

2,2%

2,4%

Filtra per voto:

Altri indicatori

Risposta del venditore

Risposta del venditore

Risposta del venditore

Risposta del venditore

Risposta del venditore

Risposta del venditore

Risposta del venditore

Risposta del venditore

Trasparenza con Feedaty

Informazioni sull'azienda

Mademuranoglass
Recensioni: 1.042