Nomination
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Beregnet på - anmeldelser i de seneste 12 måneder

Seneste 3 måneder: -/5

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Sidste måned: -/5

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5 stjerner

4.961

4 stjerner

537

3 stjerner

214

2 stjerner

128

1 stjerner

212

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Produkter/Tjenester

4,8 /5

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9 december 2018

Placed order online for 3 charms, got delivered to find they came all together in a little paper pouch in a Jiffy bag that’s it with no bag/box like when bought from store they come wrapped in yellow tissue paper in little pouch with a little bag - these are xmas present so what I’m meant to put the in !! Not happy !!

Sælgers svar

Dear Customer, Thank you for your review on Feedaty. Some months ago we introduced the possibility to add a gift box at the check-out. It's composed from a shopping bag, gift message and a little ribbon. Unfortunately the gift box was not included in your order confirmation. We regret for what happened but i suggest you to add this option for the next time. In case of need, don't hesitate to contact our customer service via email. Regards Giada

9 december 2018

I ordered the rose gold bracelet as I could not purchase any where in my area. Service was great and I was kept up to date with my purchase.

9 december 2018

Site easy to navigate through. I was aware of the progress throughout my order and I’m very happy with the endstate. Thank you and have to recommended the site to others

9 december 2018

Excellent service,provided me with additional gift back for Xmas presents. Definitely purchase again.

9 december 2018

Kept in touch at each stage until delivery. All as promised. Very pleased. Thank you

9 december 2018

Perfect. Quick delivery, beautiful bracelets, lovely packaging.

9 december 2018

I am satisfied with the quality of the jewelry but had to wait a few weeks for the items to be dispatched and delivered. Also, I received an email from the courier to say it would be delivered the next day but then a day later another email was sent to say my purchase had made it's way to belfast instead of Newcastle deposit. This delayed delivery another 48 hours.

Sælgers svar

Dear Customer, Thank you for contacting us. We regret to read your message but this is a particular period for our company. Generally we need 3/5 days for the shipment instead of 5/7 working days as in the Christmas period. We Shipped your order asap. Please, accept our apologies for the delay. Regards, Giada from Nomination Staff

9 december 2018

I ordered previously from an independent jeweller whose service was excellent as nomination had a sale I ordered extra charms for Christmas present. I ordered 3 and all were in stock but it took so long for nomination to even pick the order that I was refunded for 1 as it was out of stock, then a few days later I was refunded for another as this one was also out of stock eventually nearly 2 weeks after order I received an email to say the 1 was being dispatched and needed to be signed for. I waited in for delivery to sign for the parcel,the courier didn’t even knock on the door just pushed it through the letterbox so a day wasted for me. Now I need more charms and their sale has ended so I have lost out. Why did nomination continue to take online orders for items that they had no stock of? I am disgusted with their service and will not order directly from them again. Terrible service, delivery times altogether an experience I will not repeat.

Sælgers svar

Dear Customer Thank you for your review on Feedaty. We regret for what happened, this is not the service we generally offer. We received many and many orders and the stock is limitated. This is the reason why we refunded the missing link and we shipped the rest of the order. Please, accept our apologies! I hope you received the parcel correctly. Regards Giada

9 december 2018

I have still not received my item 2 weeks and still waiting.

Sælgers svar

Dear Customer Thank you for your review. Your parcel has been delivered 2 weeks ago. Please, accept of apologies due to the delay in shipment. This is a very busy period for our company. Regards Giada from Nomination Staff

8 december 2018

Excellent service.. Fast delivery and very good communication.

8 december 2018

I had it engraved with my daughters name and it is absolutely beautiful. Arrived within the allocated time and was packaged perfectly.

8 december 2018

I really like the brand nomination. Have excellent produts and good quality.the service is very good.

8 december 2018

Items purchased were out of stock but didn’t tell me until I emailed chasing the order. Need to sort out the stock control on the website extremely disappointed

Sælgers svar

Dear Customer, We regret to read your review. We are really sorry for what happened, this is not the service we generally offer. We contacted all the customers asap - we received many and many orders with the same items discouted and we disabled the missing items when the orders were already placed. This is a very busy period for us and we are working so hard to elaborate all the orders asap. I hope you can appreciate a promocode already sent via email. Regards, Giada from Nomination staff

8 december 2018

I was disappointed by the website at Black Friday deal. It was terrible. 2 of the 4 charms I paid for were not in stock and they were when I paid for them which resulted in me loosing out on the deal as I was not informed until after black Friday deal was ended. I then had to buy the two missing from my local shop. I can not believe they could not be sent from where stock was available? Or not have charged me in first place as it took a while to receive refund ! I paid for gift wrapping and received one flat box that’s it. Not great service at all from a previously loyal customer. Not received

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8 december 2018

Perfect customer relationship 😊

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Nomination (Bruger Aktiveret)
Via Fratelli Bandiera, n.22
50019 Sesto Fiorentino (FI)
Italy
Momsnummer 05018590488
Tel. +39 055 425471

Kategori: Moda e shopping

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