Nomination
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4.8 /5

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31 March 2023

Very pleased with my personalised charms. Only negative is the, in my opinion a very high postage rate. £10 for 3 little charms to me is excessive.

30 March 2023

Fast delivery, excellent product.

30 March 2023

Ordered for mother’s day with guaranteed delivery. Only to arrive two days late

Seller's reply

Dear Rebecca, thanks for your review. We sincerely regret if you received your parcel later than expected. We need to confirm however that your order was placed after the last guaranteed delivery date. This was dispatched in two working days (which is less than standard shipping times) with the aim of letting you have it the soonest. This is the really best we could do. Best regards, Carolina Nomination Staff

30 March 2023

Quick delivery, easy order and helpful customer service

29 March 2023

Fantastic service, quick delivery and well packaged on arrival, with extra packets to split multiple charms . Good quality and just as the pictures looked.

29 March 2023

Love my necklace and the charms that I ordered with it. Specially the foot with my son's name. Amazing

27 March 2023

Hi - I am leaving a 2 star review because I ordered 5 of the same charms as gifts for my firend's birthdays - the problem is that they are all joined together and I am unable to seperate them. This was very shortsighted of the person who packed my order - they should have been seperated and put in their individual packages.

Seller's reply

Dear Hilary, we regret reading your review. We have experimented with different methods of packaging our Links over the years. Taking into account that handling a single Link is always very difficult, even for those used to wear our bracelets, the optimal choice has always been to send all the Links together. This does not prevent them from being separated if the pieces are intended for different people. In fact, we always supply the necessary packaging for each single Link. We remind you that, during the purchase phase, it is also possible to provide specific instructions for packaging, so that our logistics can respond to the final requests of the customers. Best regards, Carolina Nomination staff

27 March 2023

Fantastic customer service

25 March 2023

Would be zero if it was an option. Slow shipping. Told item dispatched when it hadn’t been. Told in the UK when it was in Germany. Both links put together in 1 wallet. Were gifts from separate people but stuffed together as 1. Poor service. Wouldn’t order again.

Seller's reply

Dear Helen, we sincerely regret reading your review. We checked the history of your purchase and confirm your parcel was dispatched in 3 working days and delivered within 48h hours - all as per our standard shipping times. Please consider that our warehouses are located in Italy and that all parcels stop in Germany in order to take the plane that will bring them to the UK. No false information was therefore given. As for the packaging, we confirm that our Links are always shipped together. The motivation lies in the fundamental fact that handling 1 single link is very complicated, while handling 2 or more at the same time is simpler. In any case, we always provide the packaging to be able to pack each Link individually and, in case there are special needs, we have a space dedicated at checkout in which to insert the packaging instructions. We are always available by email, phone and chat for special requests or complaints. Kind regards, Carolina Nomination Staff

24 March 2023

Beautiful bracelet, I absolutely love it x

24 March 2023

Absolutely fantastic customer service, went above and beyond to ensure I received my order in time even though I didn’t order within their usual delivery timeframe. Beautiful bracelet and the links are stunning. Loved my purchase Would highly recommend

23 March 2023

Easily picked and ordered.Fast delivery.Very satisfied

23 March 2023

Lovely bracelets and really good price for the quality

23 March 2023

Great product with safe and secure delivery. Great brand to work with

23 March 2023

Such a beautiful charm x great service

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Nomination
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