Nomination
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4.8 /5

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7 March 2017

I bought a pair of asymmetrical earrings. One of the two clutches is missing.

Seller's reply

Dear customer, thank you for your feedback. We are going to send you a reply from our Customer Service (email address: customerservice@nomination.com) and we will do best to help you in this issue. Thank you. Customer Service Staff

6 March 2017

Very helpful service when credit card payment failed and order was submitted three times before payment was processed. You have an excellent product that my wife loves. Her anniversary gift has been very well received. I spelled out her full name after getting her initial on its own last year. Thank you very much for all your help.

5 March 2017

I found your web site really difficult to negotiate. Finding individual links for bracelet was a nightmare. The necklace I ordered was not there one day then there the next, very time consuming. My previous order for which I had a gift voucher was a complete muddle as there were two codes sent to my husband who passed on the wrong one to me so I had to pay full price for the links I wanted. Your customer service was very good at helping me sort that one out but would not credit the voucher against that order hence I had to place another order for the necklace.

Seller's reply

Dear customer, thank you for your review. We are very sorry to read of your disappointment, since our customer service has done its best to help you in your purchase and after-purchase experience. Despite this, your comments are very helpful to improve our service. We hope that you could buy again on our site, and we are contacting you again by email, to give you a special gift. Thank you, Ilaria

5 March 2017

Excellent

4 March 2017

Easy to process and loving bracelet

4 March 2017

Quick and easy to search for what you are looking for.

3 March 2017

Truly amazing! So fast and efficient!!!

3 March 2017

Fast shipping next day delivery

28 February 2017

I am really pleased with this product, this is one i bought for myself to represent my Mum who passed away last year.

28 February 2017

Love my new links. The only improvement can be made on the website when you view a specific link and then go back to the main page it takes you back to the start of the page and not where you left off.

28 February 2017

always a good present.

28 February 2017

Great service .. super fast delivery . Highly recommend.. thanks

26 February 2017

I ordered 2 hearts a got a female symbol. it was a gift thankfully she saw the humor and is keeping it as a conversation piece!!!

Seller's reply

Dear Customer, thank you for your review. We are very sorry for the inconvenience. There was an image error on the website, and we have already replaced the wrong image with the correct one. We are glad to solve this issue with a new shipment of the correct item you ordered, for free. Our customer service will confirm you this intention by email, Thank you, Ilaria

26 February 2017

I was only informed about 2 days before shipping that one of the items I had ordered was not in stock, this was 2 weeks after the order was placed. It would have been more helpful if I was informed sooner.

Seller's reply

Dear Customer, Thank you for your review on Feedaty. We would like to apology if it has been a small delay in shipment but I would like to inform you that it's not easy to update the availability of each charm because our stock changes everyday. Anyway, I hope you can appreciate the promocode just sent by email as sign of apology. I wish you a good day. Kind Regards, Giada from Nomination Staff

23 February 2017

My first order didn't go through and so I had to contact Customer Services. Giada in Florence(?) came back to me quickly to confirm my order status and to advise what I should do next and also confirmed my subsequent order was successful. Our exchange of emails were quick and resolved to full satisfaction and I found Giada to be super helpful.

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Nomination
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