Nomination
avaliações:

Calculado em - avaliações nos últimos 12 meses

Últimos 3 meses: -/5

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5 estrelas

4 964

4 estrelas

537

3 estrelas

214

2 estrelas

128

1 estrelas

212

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Produtos/Serviços

4,8 /5

Última avaliação: -

Critério de ordenação: mais recente.
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31 agosto 2022

Had to deal with customer service rewrobg address used and delivery went to wrong country. Whilst I can say they were helpful my expectation was I shouldn't have to wait to track correction on address to right country. A phone call rather than emails especially when waiting for a DHL update. Daughter's birthday tomorrow and no present! All in all probably wouldn't order from you again. Rating 3

Resposta do vendedor

Dear Carole, thansk for your review. The country in the courier's label is the one that you inserted at the check out. We kinly invite all our customers to check shipping information before completing the purchase in order to avoid such inconveniences. As soon as you informed us about the mistake we immediately got in touch with DHL in order to redirect the parcel to the correct destination. Please consider that there are customs between Italy and the UK and other customs checks are made between the UK and Guernsey. We really did out best to urge your shipment and we're following this up with the utmost care with our contacts at DHL, but this is something that may take a couple of days more. We remain at your complete disposal for further information. Kind regards, Carolina Nomination Staff

31 agosto 2022

Easy to order and quick delivery links are always excellent quality

31 agosto 2022

Very happy with the service will use again

31 agosto 2022

Items arrived quickly. One was damaged but this was resolved without dispute and they sent a replacement. Great service. Lovely products, nicely packaged even without gift wrapping.

31 agosto 2022

Fantastic quick service. Received with no issues. Perfect

29 agosto 2022

Excellent service, highly recommended.

25 agosto 2022

Brilliant service .So quick and efficient will definitely use you again and highly recommend you

25 agosto 2022

Love love this shop, great service and great shipping! The charms are authentic and beautiful, very happy with them!!

24 agosto 2022

Bought 3 charms for my daughters 21st birthday , from ordering to delivery the experience was excellent , the charms are gorgeous , myself (mum) and daughter both have bracelets and ask family and friends to buy us charms for every occasion , will definitely order from nomination again , thanks

24 agosto 2022

The charm was lovely and couldn’t fault it but I as disappointed at the delivery charge for such a small lightweight item.

Resposta do vendedor

Good afternoon, thanks for your review. We do regret about the quite high shipping fees we need to apply. Unfortunately these are not related to the weight of the item, but to the duties and taxes we have to face at customs after the Brexit. We really hope this will change in the near future. We remain at your disposal for any further clarification. Best regards, Carolina Nomination Staff

24 agosto 2022

Good product fast delivery

24 agosto 2022

the product looks even better than on the pictures. the quality is amazing.

23 agosto 2022

Everything ok

23 agosto 2022

First time purchasing new links and found the website easy, with delivery within a couple of days.

23 agosto 2022

I asked the package to be left in our lobby without signature needed. It was not left, only my delivery notice was left.

Resposta do vendedor

Dear Gillian, thanks for your review. We sincerely regret about any unpleasant issue that you may have experienced witht the courier's company. Please be aware that we are always at our customers' disposal. For any issue just please write us an email to customerservice@nomination.com and we will be happy to help! Kind regards, Carolina Nomination Staff