Nomination
avaliações:

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5 estrelas

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4,8 /5

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23 fevereiro 2022

Very unhappy as my bracelet arrived with imperfections. They were very obvious so I don’t know why Quality Control did not pick this up. The diamonds in the heart were dull and black at the top and the point of the heart was raised. It was a gift for my daughters birthday and I had to ring Italy to get a replacement in time (not yet sure how much this has cost as I’ve made 2 calls). Also emailed as the replacement was going to arrive after the birthday. The lady from nominations was very helpful (great customer service) and sent a replacement to the nearest stockist (unfortunately this is 40 minutes drive away). It was 4 days late arriving (possibly due to winds) ado I still have not received the bracelet as the shop closes at 4pm and I am working. I was very disappointed in the quality control as the bracelet was sent in this condition (not damaged en route)! My daughter has an Italian husband and we all have nominations bracelets but I sadly don’t think I will be buying jewellery from them in the future.

Resposta do vendedor

Good morning Kathy, we regret reading your review. All our items are hand made and small imperfections can happen. In case they are evident they are usually detected during the quality check. However all our orders are prepared manually by our operators and some imperfections can be often considered a feature of the craftmanship object itself. We really did our best to dispatch you a replacement in time for your daughter's birthday. Extracee shipments may not be that fast, but once dispatched, orders usually arrive within a couple of days max. We really hope you'll be able to recover your replacement soon and we remain at your disposal for any further need. Best regards, Carolina Nomination Staff

23 fevereiro 2022

Having recently been gifted a nomination bracelet, I wanted to start my charm collection in memory of my late husband, the charms are beautiful, arrived quickly...I did struggle a little to fit them so I will buy the charm tool next time.

22 fevereiro 2022

Great delivery time, great product, gorgeous packaging!

22 fevereiro 2022

Very happy with the quality of the service from the bracelet to the speedy delivery . well done I would highly recommend

22 fevereiro 2022

Great service and price. I was kept informed of delivery and items arrived when scheduled

22 fevereiro 2022

I ordered a lovely bracelet for my son’s 10th Birthday. I paid extra for Gift wrapping all I got was a cheap bow thrown in the order. I’m terribly disappointed with the service I received. For the amount of money I spent you would think some effort would have gone into the gift wrapping process. Given one star only good point is it arrived within the stated time frame!

Resposta do vendedor

Good morning, we regret reading your review. Our gift wrap option includes, besides the ribbon, a shopping bag and a gift message as well. You should have received them in your package. In case not, please write us at customerservice@nomination.com and we will be happy to find a commercial solution for you. Best regards, Carolina Nomination Staff

21 fevereiro 2022

The website is a little challenging; there needs to be a way to make the charms larger "quick view" when the mouse is hovered over the charm vs seeing a model with a bracelet. Again, in the build your bracelet section. Have the charms provide a "quick view" vs replacing the charm in the right preview panel.

21 fevereiro 2022

I'm very greatful for my purchase and my present

20 fevereiro 2022

Great choice and fast delivert

18 fevereiro 2022

I loved the items I bought. The order arrived super fast and in excellent condition. 5 star service. I will definitely buy again. THANKS

18 fevereiro 2022

great product, received quickly

18 fevereiro 2022

Website was good and delivery was fast

18 fevereiro 2022

First class professional service and excellent product. Order arrived promptly and fully met expectations. Highly rated.

17 fevereiro 2022

I am very satisfied with this company! I needed to have my bracelet made bigger and was done within a week ! Customer service answered every email about my concerns ! Will definitely use this company for future purchases!

17 fevereiro 2022

I bought two links and it came with the normal links and they weren’t able to link to the bracelet I own as they only link in one direction. This is unacceptable and I can’t wear it at all.

Resposta do vendedor

Good morning, we regret reading your review. All our charms actually link in only one direction. At the same time, all our bracelets are created to be compatible with our charms. In case you had any kind of difficulty adding the Links to your bracelet, please write us an email to customerservice@nomination.com and we will be more than happy to assist you! Best regards, Nomination staff