Otticanet
Reviews: 1 536

star-rating
4,6
/5
Calculated on 473 reviews in the last 12 months
 
Last 3 months: 4,6/5  
(out of 152 reviews)
Last month: 4,7/5  
(out of 62 reviews)

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1 359
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Average product rating
4,9 /5
Last review: 17 August 2025
star-rating
5
/5
5 July 2025
I’ve now bought a few sunglasses. They have all been authentic and perfectly packaged. The shipping is also super quick. I will be back for more.
star-rating
5
/5
4 July 2025
Tutto perfetto
star-rating
1
/5
3 July 2025
I waited two months for glasses without knowing it was a pre-order, and every time I asked about the delivery, no one had a clear answer. Very disappointing experience.
Reply of the merchant
Hello ​Hatoon, we are sorry to read your review. As you can read in our shipping page, ""For glasses already in stock, shipping starts within one business day from the time of your order. If the items are not immediately available, delivery times will depend on the availability of official suppliers. We will keep you updated via email on every detail"". We order all out of stock items to the official suppliers, that's why then we provided you with a new estimated shipping date. In your case, after you placed the order we informed you that the waiting time for your glasses was quite long, as they were on back order. We informed you constantly about your order status and, as soon as your glasses arrived, we immediately shipped them to you. We remain at your disposal. Kind regards Otticanet
star-rating
1
/5
3 July 2025
Placing the order was easy and fine, however my package was delayed by customs due to incomplete paper work, it is nearly two weeks later and i still have not received my $1200 order. And customer service has been completely unhelpful with no answers.
Reply of the merchant
Hello , we checked and Fedex correctly delivered your parcel. We apologize for the long delivery time that has been unexpected and out of our control. US Customs made some unusual random controls on import packages and this caused delays in the deliveries. We ship glasses all over the world since more than 20 years and we have never had so long delivery time. We are sorry for the inconvenience and we assure you that now Customs clearance process is back to normal. We remain at your disposal. Kind regards Otticanet
star-rating
1
/5
3 July 2025
The tom ford sunglasses I purchased arrived today and both the arms are severely bent. So much so that I cannot wear them without them falling off. I would like to return them or get some sort of compensation.
star-rating
5
/5
3 July 2025
Ottima esperienza e professionalità !
star-rating
5
/5
2 July 2025
Good selection, good price, fast delivery. Product is new and quality is as expected. Very satisfied.
star-rating
5
/5
2 July 2025
Fast shipping and great selections of mens sunglasses
star-rating
5
/5
2 July 2025
Abwicklung und Service waren ganz toll! Dankeschön!!!
star-rating
5
/5
2 July 2025
Excellent Service, and everything was on time and accurate! I could not be happier! Anytime I had a question, it was answered promptly and competently. Thank you!
star-rating
5
/5
1 July 2025
Perfect , fast shipping and quality on point. Legit
star-rating
5
/5
1 July 2025
Gute Auswahl, prima Preis, schnelle Lieferung ... gerne wieder!
star-rating
5
/5
1 July 2025
Super toll, nichts zu beklagen, die Lieferung wurde sogar mit Prio hoch angesetzt und kam schon 2 Wochen vorher an.
star-rating
5
/5
1 July 2025
Excellent product,fast shipment!
star-rating
5
/5
1 July 2025
Excellent on line shopping experience to order some Cartier frames. I have placed many orders over several years from Australia. Shipping by FedEx is fast and efficient.

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Bollino Feedaty
Last review: today
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Reviews in mediation: 0

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Information on the company

Dal 2003 siamo sinonimo di esperienza e professionalità nel settore eyewear. In questi 20 anni il web è cambiato in maniera radicale e Otticanet ha saputo cogliere le sfide e aggiornarsi continuamente, diventando uno dei player più interessanti nel panorama europeo e mondiale di occhiali da sole e da vista. Otticanet è leader delle vendite online di occhiali di lusso e vanta una collaborazione di lunga data con tutte le major del settore e con numerosi brand indipendenti. Questo consente ai clienti di accedere a modelli di occhiali da sole e da vista delle grandi maison di moda, dei brand sportivi più apprezzati e anche ai marchi emergenti più interessanti dello scenario internazionale. Essere uno dei leader mondiali nel Luxury & High-end Eyewear è un successo che ci rende particolarmente orgogliosi e che merita di essere condiviso.

Otticanet (User Enabled)
Via Nazario Sauro 11/B
13900 BIella (BI)
Italy
VAT number 02250880024
Tel. +39 015 20479