Otticanet
Reviews: 1 536

star-rating
4,6
/5
Calculated on 473 reviews in the last 12 months
 
Last 3 months: 4,6/5  
(out of 152 reviews)
Last month: 4,7/5  
(out of 62 reviews)

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1 359
83
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63
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Average product rating
4,9 /5
Last review: 17 August 2025
star-rating
5
/5
30 June 2025
Easy right from the beginning, I searched a particular item, found it and purchased all in a few minutes. Shipping and dispatch was super fast, even though it had to come to Australia… very satisfied. I always return when I want sunglasses… great prices as well. Thank you Otticanet.
star-rating
5
/5
30 June 2025
Expédition rapide. Retour facile. Remboursement immédiat. Excellent site!
star-rating
5
/5
30 June 2025
Excellent from A to Z
star-rating
5
/5
30 June 2025
Great experience fast and secure delivery
star-rating
5
/5
27 June 2025
Very fast & helpfull response
star-rating
5
/5
27 June 2025
They are professional and authentic company to deal with, would highly recommend
star-rating
1
/5
26 June 2025
I have not received my package because customs is awaiting documents from otticanet. But when trying to contact ottica through phone no one answers and when you send a email they answer over a day later. FedEx is still waiting for otticanet to send documents and it’s been sitting in customs for 4 days now. I was going to purchase more glasses but after this experience I will take my business elsewhere because it’s unacceptable. The lack of response to urgent matters like this is crazy
Reply of the merchant
Hello , we checked and Fedex correctly delivered your parcel. We apologize for the long delivery time that has been unexpected and out of our control. US Customs made some unusual random controls on import packages and this caused delays in the deliveries. We promptly sent to Fedex all the documents that they requested to release the package. We ship glasses all over the world since more than 20 years and we have never had so long delivery time. We are sorry for the inconvenience and we assure you that now Customs clearance process is back to normal. We remain at your disposal. Kind regards Otticanet
star-rating
5
/5
26 June 2025
Excellent service, very fast delivery
star-rating
5
/5
26 June 2025
Great Shopping experience
star-rating
5
/5
25 June 2025
Excellent experience, quick shipping!
star-rating
4
/5
24 June 2025
centro assistenza rapido, occhiali originali
star-rating
5
/5
23 June 2025
The price was competitive.. and the shipping and delivery speed was within 3 days..
star-rating
5
/5
23 June 2025
Excellent website, fair pricing, fast packing and delivery.
star-rating
5
/5
21 June 2025
Ottimo servizio,prezzi convenienti
star-rating
5
/5
21 June 2025
Shopping experience was great. Obviously took a little more time to arrive due to overseas location; but once here, I was in love with the frames. They are perfect. And I saved a lot of $ had I purchased in retail. I will do business with you again.

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Bollino Feedaty
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Information on the company

Dal 2003 siamo sinonimo di esperienza e professionalità nel settore eyewear. In questi 20 anni il web è cambiato in maniera radicale e Otticanet ha saputo cogliere le sfide e aggiornarsi continuamente, diventando uno dei player più interessanti nel panorama europeo e mondiale di occhiali da sole e da vista. Otticanet è leader delle vendite online di occhiali di lusso e vanta una collaborazione di lunga data con tutte le major del settore e con numerosi brand indipendenti. Questo consente ai clienti di accedere a modelli di occhiali da sole e da vista delle grandi maison di moda, dei brand sportivi più apprezzati e anche ai marchi emergenti più interessanti dello scenario internazionale. Essere uno dei leader mondiali nel Luxury & High-end Eyewear è un successo che ci rende particolarmente orgogliosi e che merita di essere condiviso.

Otticanet (User Enabled)
Via Nazario Sauro 11/B
13900 BIella (BI)
Italy
VAT number 02250880024
Tel. +39 015 20479