Otticanet
reviews:

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/5
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4,9 /5
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star-rating
1
/5
7 octobre 2025
I was sent used and damaged sunglasses that I paid nearly $400 for. After contacting the company and providing everything they had asked, I still haven’t received the return label I requested. The person “helping” me, Arianna, keeps asking for pictures of the bubble wrap. I have told her multiple times that the sunglasses were not wrapped in bubble wrap. Arianna says there is nothing she can do without bubble wrap pictures. She has pictures of the damaged sunglasses, of the busted packaging, of the boxes the sunglasses come in, the order number, the payment, everything, but no bubble wrap THAT WAS NOT WITH IT, no return label.
star-rating
5
/5
6 octobre 2025
Super site très sérieux, super lunettes et prix super intéressant je recommande
Seller's reply
Merci beaucoup pour votre évaluation 5 étoiles. C’est super d’apprendre que vous avez apprécié Otticanet, notre prix spécial et notre lunettes. Nous avons hâte de vous revoir très bientôt. Otticanet
star-rating
5
/5
5 octobre 2025
Thanks for explaining the shipping and delivery tine. Excellent services provided
Seller's reply
Many thanks for the 5-star rating! We are happy to know that you appreciate our service. We’re looking forward to having you back again soon. Best regards Otticanet
star-rating
5
/5
3 octobre 2025
Molto positiva
Seller's reply
Grazie per la recensione a 5 stelle!. Siamo molto felici di sapere che la Sua esperienza su Otticanet sia stata più che positiva. Arrivederci a presto! Cordiali saluti. Otticanet
star-rating
5
/5
3 octobre 2025
Amazing . I love it ❤️
Seller's reply
Thanks for the lovely review! Your feedback made our day. We’re looking forward to having you back again soon. Yours Otticanet
star-rating
5
/5
2 octobre 2025
Great and very lovely with timely and super fast dleivery
Seller's reply
Thanks so much for sharing your experience with us. It is very important for us to know that our customers appreciate our products and our fast shipping. We hope to see you again soon! Best regards Otticanet
star-rating
4
/5
1 octobre 2025
Good as expected
Seller's reply
We truly appreciate your support and trust in us. Thank you so much for taking the time to provide feedback! See you soon on Otticanet. Best regards Otticanet
star-rating
5
/5
1 octobre 2025
Tutto perfetto!
Seller's reply
Grazie per la recensione a 5 stelle! Siamo davvero felici di averLa soddisfatta con i nostri servizi e prodotti. Arrivederci a presto su Otticanet. Cordiali saluti. Otticanet
star-rating
5
/5
1 octobre 2025
Bravo et merci pour le service et l’offre !! Excellente prise en charge, nette, précis, efficace et rapide !!!!
Seller's reply
Merci beaucoup pour votre évaluation 5 étoiles. C’est super d’apprendre que vous avez apprécié notre prix spécial, notre service client et notre livraison rapide. Votre retour est extrêmement précieux pour nous aider à maintenir nos standards de qualité élevés. Nous avons hâte de vous revoir très bientôt. Otticanet
star-rating
5
/5
1 octobre 2025
Loved it
Seller's reply
Thanks for the lovely feedback! See you next time. Yours Otticanet
star-rating
5
/5
30 septembre 2025
Amazing, fas delivery and the best price in the market. Those are originals too.
Seller's reply
Hello, We are really grateful and appreciate you taking the time to share your rating with us. Our main goal is to deliver our authentic products as fast as possible. We are looking forward to having you back again soon. Yours Otticanet
star-rating
4
/5
29 septembre 2025
Otticanet shipping and follow up were excellent. Unfortunately the arms of the glasses were to short and I need to get replacements. I am awaiting word whether or not they will allow me to return the glasses. I haven't run into an online store that had to approve a return. Hopefully, I'll get a positive response.
Seller's reply
Thank you so much for taking the time to review us. We are happy to know that you appreciate our fast shipping and our service. We checked and your glasses was a Ray Ban Junior model. This is why the arms were short. Sizes are indicated on our web-site. We received your return and we refunded you. We’re looking forward to having you back again soon. Kind regards Otticanet
star-rating
5
/5
29 septembre 2025
Everything went smoothly — from the online ordering process, to the communication about shipping, to the receipt of the frames. It was seamless from start to finish.
Seller's reply
Your 5-star review brightens our day and serves as a constant reminder of why we love what we do. We are so grateful for your kind words. Our aim is to make certain that ordering on Otticanet is easy and pleasant. We’re looking forward to having you back again soon. Best regards Otticanet
star-rating
5
/5
26 septembre 2025
Top!!!
Seller's reply
Thank you for your feeback. We’re happy to see that you had a 5-Star experience at Otticanet. See you next time! Best regards Otticanet
star-rating
5
/5
25 septembre 2025
Great communication.
Seller's reply
Many thanks for the 5-star rating. We are happy to know that you like our Customer service. We hope to see you again soon! Best regards Otticanet

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Company information

Dal 2003 siamo sinonimo di esperienza e professionalità nel settore eyewear. In questi 20 anni il web è cambiato in maniera radicale e Otticanet ha saputo cogliere le sfide e aggiornarsi continuamente, diventando uno dei player più interessanti nel panorama europeo e mondiale di occhiali da sole e da vista. Otticanet è leader delle vendite online di occhiali di lusso e vanta una collaborazione di lunga data con tutte le major del settore e con numerosi brand indipendenti. Questo consente ai clienti di accedere a modelli di occhiali da sole e da vista delle grandi maison di moda, dei brand sportivi più apprezzati e anche ai marchi emergenti più interessanti dello scenario internazionale. Essere uno dei leader mondiali nel Luxury & High-end Eyewear è un successo che ci rende particolarmente orgogliosi e che merita di essere condiviso.

Otticanet (User Enabled)
Via Nazario Sauro 11/B
13900 BIella (BI)
Italy
VAT Number 02250880024
Tel. +39 015 20479