Otticanet
Reviews: 1 460

star-rating
4,7
/5
Calculated on 450 reviews in the last 12 months
 
Last 3 months: 4,7/5  
(out of 128 reviews)
Last month: 4,6/5  
(out of 50 reviews)

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1 297
78
9
20
56
Other indicators
Average product rating
4,9 /5
Last review: 5 juillet 2025
star-rating
5
/5
16 janvier 2023
I like everything…(be negative, judge for mistakes or misunderstanding….not in my nature) What I really like it’s gratis vouchers & gelato 🍧 )) All the best 👍
star-rating
5
/5
16 janvier 2023
Ultra fast, perfect communication.
star-rating
5
/5
11 janvier 2023
Got what I’ve ordered, fast delivery, excellent customer service
star-rating
5
/5
11 janvier 2023
Super consigliato✨
star-rating
5
/5
11 janvier 2023
Ottimo servizio. Ottimo prodotto. Contentissimo
star-rating
5
/5
11 janvier 2023
Hello I recently purchased a pair of Serengeti Sunglasses from Otticanet and couldn't be happier with their service. Not only was the price great, but they arrived well ahead of the planned delivery date. I will definitely be buying from them again and will strongly recommend them to people I know.
star-rating
5
/5
10 janvier 2023
Very good and responsive customer service. I've bought a pair of sunglasses from Otticanet. When I received the sunglasses, I contacted Otticanet to return the sunglasses and whole process went very smoothly.
Reply of the merchant
Hello Mike, thank you for your feedback. We are happy to know that you appreciate our customer service and that return process has been smooth. Our aim is to satisfy our customers while ordering on our website. We hope to meet you again on Otticanet. Kind regards Otticanet
star-rating
5
/5
10 janvier 2023
I ordered my Ferrari sunglasses. They arrived really quick.allso very pleased with them. Totally genuine product . Thanks Neil
star-rating
5
/5
10 janvier 2023
I returned my sunglasses this time as shape wasn't right for me. But the service was fast and efficient arranging return. And my last Polaroid pair were fantastic until I lost them. It's a good brand, I'm happy to recommend them
star-rating
4
/5
9 janvier 2023
speedy delivery -- I placed the order on Sunday night, and product was delivered on Friday.
star-rating
5
/5
7 janvier 2023
Extremely competitive prices, easy to use website & a large selection available! Arrived in 7 days - from the US all the way to AUS!! Would recommend to family & friends!
star-rating
5
/5
6 janvier 2023
Veloci precisi ottima comunicazione
star-rating
1
/5
6 janvier 2023
There's a mistake in my order, the prescription was in the transparent lenses not the gray lenses,so I want to return it to fix my issue.
Reply of the merchant
Hello Meteb, the lenses you ordered are grey photochromic lenses. It means that they are light-reactive lenses that change from clear-to-dark and back. They adapt quickly to changing light conditons, they darken very fast and fade back to clear. So your lenses darken to a sunglasses tint when exposed to sunlight and return to a clear state when indoors. If you are not happy with your glasses, you can return them following our return policy. Please consider that prescription lenses will not be refunded in case of a return. We remain at your disposal. Kind Regards Otticanet.com
star-rating
5
/5
6 janvier 2023
Great site to order prescription glasses from! Great user experience. Highly recommend.
star-rating
5
/5
6 janvier 2023
I have an awesome experience shopping in otticanet. The delivery was fast to Swiss. My DG sunglasses came in perfect condition. I’ve been eyeing this in Manor but still the price didn’t drop even on Blackfridays and Sales. So I bought it online and I don’t have to hassle to pay for the taxes as you can opt to pay it by them and they will take care of everything. Thank you otticanet. Well recommended!

Information for the customer

Bollino Feedaty
Last review: hier
Certificate status: VALID
Reviews in mediation: 3

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Information on the company

Dal 2003 siamo sinonimo di esperienza e professionalità nel settore eyewear. In questi 20 anni il web è cambiato in maniera radicale e Otticanet ha saputo cogliere le sfide e aggiornarsi continuamente, diventando uno dei player più interessanti nel panorama europeo e mondiale di occhiali da sole e da vista. Otticanet è leader delle vendite online di occhiali di lusso e vanta una collaborazione di lunga data con tutte le major del settore e con numerosi brand indipendenti. Questo consente ai clienti di accedere a modelli di occhiali da sole e da vista delle grandi maison di moda, dei brand sportivi più apprezzati e anche ai marchi emergenti più interessanti dello scenario internazionale. Essere uno dei leader mondiali nel Luxury & High-end Eyewear è un successo che ci rende particolarmente orgogliosi e che merita di essere condiviso.

Otticanet (User Enabled)
Via Nazario Sauro 11/B
13900 BIella (BI)
Italy
VAT number 02250880024
Tel. +39 015 20479