Otticanet
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/5
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4,9 /5
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star-rating
5
/5
5 septembre 2025
Servizio clienti di rapidità top!!
Seller's reply
Buongiorno, grazie per la recensione. Il nostro staff fa sempre il possibile per rispondere tempestivamente a tutte le richieste dei clienti. Siamo felici di sapere che la nostra rapidità sia apprezzata. A presto su Otticanet! Cordiali saluti Otticanet
star-rating
5
/5
4 septembre 2025
I have bought many pairs from this site. All have been great experiences. Product is as pictured. Quick shipping and packaging turnaround. Great price point. V
Seller's reply
Hello, Thank you so much for the 5-star rating! We are thrilled to know that you enjoyed our services and glasses. Your feedback motivates us to continue providing exceptional service to all our customers. Looking forward to seeing you again soon! Kind regards Otticanet
star-rating
5
/5
3 septembre 2025
Great experience
Seller's reply
Hello, Thanks for your feedback! We’re looking forward to having you back again soon. Kind regards Otticanet
star-rating
5
/5
2 septembre 2025
Beautiful glasses, perfect condition and packaged extremely well. Very happy with my purchase!
Seller's reply
Thank you for your kind words and support. We’re grateful to have you as a valued customer. Don’t hesitate to reach out if there’s anything else we can assist you with. Kind regards Otticanet
star-rating
5
/5
1 septembre 2025
Everything was perfect: the glasses arrived quickly and were well packaged.
Seller's reply
Thank you so much for your lovely feedback. We always pack each single item very carefully so that our Customer receive products in perfect conditions. We can’t wait to welcome you back for another fantastic experience. Kind regards Otticanet
star-rating
5
/5
1 septembre 2025
This is my first time ordering frames online. From ordering to receiving the frames, the service was excellent. Thank you, I'm very happy.
Seller's reply
Hello, We’re really grateful and appreciate you taking the time to share your rating with us. We hope to see you again soon! Kind regards Otticanet
star-rating
1
/5
28 août 2025
I still haven't received the shipment, the shipping company (DHL) is very bad and their procedures are slow, and the shipment is still in customs.
Seller's reply
Hello, we checked and DHL correctly delivered your parcel. We apologize for the long delivery time that has been unexpected and out of our control. Saudi Arabia Customs made some unusual random controls on import packages and this caused delays in the deliveries. We ship glasses all over the world for more than 20 years and we have never had such a long delivery time. We are sorry for the inconvenience. We remain at your disposal. Kind regards Otticanet
star-rating
5
/5
27 août 2025
I ordered sunglasses here cheaper than I found in the store. Delivery was super fast! I ordered on a Tuesday and received my glasses on Friday!
Seller's reply
Hello, Thank you so much for taking the time to leave us feedback. We only sell online without intermediates, so we can keep lower prices. When the glasses are in stock, we ship them out right away so deliveries are very quick. We are happy to know that you appreciate our speedy shipments. See you next time! Kind regards Otticanet
star-rating
4
/5
26 août 2025
There were scratches in the glass and the case cover which was sent along with the frame. It was not cleaned too. It seemed like a used one. But thought of not mentioning it. Over all an ok experience.
Seller's reply
Thanks for sharing your rating with us and the community. We are sorry for the inconvenience. It's very strange as the glasses are new and they come directly from the official manufacturer. Moreover, all our employees use gloves to handle the glasses. Your parcel could have been opened and inspected by Customs and Customs workers may have touched them. If something is not ok with the order we usually suggest contacting our customer service immediately in order to make the timely investigations with the official manufacturer and to solve the issue. We remain at your disposal and we hope you will be our Customer again soon. Kind regards. Otticanet
star-rating
5
/5
26 août 2025
I like that the specific model of glasses frames were in stock, and shipped and arrived in less than a week to Alberta Canada. I was able to pop out the lenses and replace them with my prescription lenses and they fit just fine, which tells me the frames model provided was genuine and not a generic copy. If I break my frames again, or for future glasses needs, now I know where to go.
Seller's reply
We are so glad you had a positive experience with Otticanet. Our main goal is to deliver our authentic products as fast as possible. Your support is invaluable to us. Looking forward to seeing you again soon! Best regards Otticanet
star-rating
4
/5
26 août 2025
It was excellent, very fast in shipping and delivery
star-rating
5
/5
25 août 2025
Nice options,great price and fast delivery
Seller's reply
Thank you for the 5-star rating! We are thrilled to know that you enjoyed our glasses, special prices and fast shipping. We’re looking forward to having you back again soon. Yours Otticanet
star-rating
5
/5
20 août 2025
Very fast shipping, was very impressed. Quality was great and love my designer sunglasses that I got for for way cheaper than other sites.
Seller's reply
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We’re glad that you enjoyed our excellent quality sunglasses and our fast shipping. We look forward to being your preferred choice for glasses in the future. Best regards Otticanet
star-rating
5
/5
20 août 2025
Great experience!! Excellent communication with order and arrived quickly, thank you
Seller's reply
Thanks for the lovely feedback! We’re delighted to know you had an excellent experience with us. We are happy to know that you like our Customer service and our fast shipping. We can’t wait to welcome you back for another fantastic experience. Best regards Otticanet
star-rating
5
/5
19 août 2025
I never bought from this website to my surprise I was able to get my sunnies that are so overpriced everywhere for a very reasonable price and love them. I also thought it could be a scam and took my chances glasses are original and the cutest YSL love them and speedy process. Thank you!!
Seller's reply
Thank you very much for sharing your experience. We're glad you enjoyed your glasses and our special prices. We sell glasses for more than 20 years, and we have always taken the authenticity of our products very seriously. All of our glasses are genuine. We are able to offer lower prices because we purchase large quantities directly from official manufacturers and sell without any intermediaries. We’re humbled by your support and look forward to being your preferred choice for glasses in the future. Best regards Otticanet

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Company information

Dal 2003 siamo sinonimo di esperienza e professionalità nel settore eyewear. In questi 20 anni il web è cambiato in maniera radicale e Otticanet ha saputo cogliere le sfide e aggiornarsi continuamente, diventando uno dei player più interessanti nel panorama europeo e mondiale di occhiali da sole e da vista. Otticanet è leader delle vendite online di occhiali di lusso e vanta una collaborazione di lunga data con tutte le major del settore e con numerosi brand indipendenti. Questo consente ai clienti di accedere a modelli di occhiali da sole e da vista delle grandi maison di moda, dei brand sportivi più apprezzati e anche ai marchi emergenti più interessanti dello scenario internazionale. Essere uno dei leader mondiali nel Luxury & High-end Eyewear è un successo che ci rende particolarmente orgogliosi e che merita di essere condiviso.

Otticanet (User Enabled)
Via Nazario Sauro 11/B
13900 BIella (BI)
Italy
VAT Number 02250880024
Tel. +39 015 20479