Otticanet
Recensioni: 1.556

star-rating
4,6
/5
Calcolato su 458 recensioni negli ultimi 12 mesi
 
Ultimi 3 mesi: 4,5/5  
(su 149 recensioni)
Ultimo mese: 4,7/5  
(su 45 recensioni)

93,8%

1.460 recensioni

0,7%

11 recensioni

5,5%

85 recensioni

Filtra per voto:

1.375
85
11
20
65
Altri indicatori
Prodotti/Servizi
4,9 /5
Ultima recensione: 5 settembre 2025
star-rating
5
/5
8 luglio 2025
Lightning fast shipping. Received exactly as described. Impeccable quality. Couldn't be happier!
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star-rating
1
/5
8 luglio 2025
I am very disappointed. My order has been stuck in customs for weeks. FedEx notified two weeks ago that the shipper/seller provided inadequate information. I gave them more details.. even though this was not my responsibility. I had to google otticanet address and phone numbers to provide to customs.FedEx has had the information for weeks now the package still hasn’t moved and they say cannot help me, I just have to wait for the package to move through customs.
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Risposta del venditore
Hello , we checked and Fedex correctly delivered your parcel. We apologize for the long delivery time that has been unexpected and out of our control. US Customs made some unusual random controls on import packages and this caused delays in the deliveries. We ship glasses all over the world since more than 20 years and we have never had so long delivery time. We are sorry for the inconvenience and we assure you that now Customs clearance process is back to normal. We remain at your disposal. Kind regards Otticanet
star-rating
5
/5
7 luglio 2025
It’s always an amazing end to end experience ordering from Otticanet. The website is user friendly and they also have the best prices with lightning speed delivery and communication.
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star-rating
5
/5
7 luglio 2025
Fast delivery to Aus, very happy with Otticanet
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star-rating
5
/5
7 luglio 2025
Sono molto soddisfatta 🤗
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star-rating
5
/5
5 luglio 2025
I’ve now bought a few sunglasses. They have all been authentic and perfectly packaged. The shipping is also super quick. I will be back for more.
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star-rating
5
/5
4 luglio 2025
Tutto perfetto
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star-rating
1
/5
3 luglio 2025
I waited two months for glasses without knowing it was a pre-order, and every time I asked about the delivery, no one had a clear answer. Very disappointing experience.
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Risposta del venditore
Hello ​Hatoon, we are sorry to read your review. As you can read in our shipping page, ""For glasses already in stock, shipping starts within one business day from the time of your order. If the items are not immediately available, delivery times will depend on the availability of official suppliers. We will keep you updated via email on every detail"". We order all out of stock items to the official suppliers, that's why then we provided you with a new estimated shipping date. In your case, after you placed the order we informed you that the waiting time for your glasses was quite long, as they were on back order. We informed you constantly about your order status and, as soon as your glasses arrived, we immediately shipped them to you. We remain at your disposal. Kind regards Otticanet
star-rating
1
/5
3 luglio 2025
Placing the order was easy and fine, however my package was delayed by customs due to incomplete paper work, it is nearly two weeks later and i still have not received my $1200 order. And customer service has been completely unhelpful with no answers.
Verified buyer
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Risposta del venditore
Hello , we checked and Fedex correctly delivered your parcel. We apologize for the long delivery time that has been unexpected and out of our control. US Customs made some unusual random controls on import packages and this caused delays in the deliveries. We ship glasses all over the world since more than 20 years and we have never had so long delivery time. We are sorry for the inconvenience and we assure you that now Customs clearance process is back to normal. We remain at your disposal. Kind regards Otticanet
star-rating
1
/5
3 luglio 2025
The tom ford sunglasses I purchased arrived today and both the arms are severely bent. So much so that I cannot wear them without them falling off. I would like to return them or get some sort of compensation.
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star-rating
5
/5
3 luglio 2025
Ottima esperienza e professionalità !
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star-rating
5
/5
2 luglio 2025
Good selection, good price, fast delivery. Product is new and quality is as expected. Very satisfied.
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star-rating
5
/5
2 luglio 2025
Fast shipping and great selections of mens sunglasses
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star-rating
5
/5
2 luglio 2025
Abwicklung und Service waren ganz toll! Dankeschön!!!
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star-rating
5
/5
2 luglio 2025
Excellent Service, and everything was on time and accurate! I could not be happier! Anytime I had a question, it was answered promptly and competently. Thank you!
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Informazioni sull'azienda

Dal 2003 siamo sinonimo di esperienza e professionalità nel settore eyewear. In questi 20 anni il web è cambiato in maniera radicale e Otticanet ha saputo cogliere le sfide e aggiornarsi continuamente, diventando uno dei player più interessanti nel panorama europeo e mondiale di occhiali da sole e da vista. Otticanet è leader delle vendite online di occhiali di lusso e vanta una collaborazione di lunga data con tutte le major del settore e con numerosi brand indipendenti. Questo consente ai clienti di accedere a modelli di occhiali da sole e da vista delle grandi maison di moda, dei brand sportivi più apprezzati e anche ai marchi emergenti più interessanti dello scenario internazionale. Essere uno dei leader mondiali nel Luxury & High-end Eyewear è un successo che ci rende particolarmente orgogliosi e che merita di essere condiviso.
Otticanet (Utente Attivo)
Via Nazario Sauro 11/B
13900 BIella (BI)
Italia
Partita IVA 02250880024
Tel. +39 015 20479

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