Otticanet
reviews:

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4.9 /5
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star-rating
5
/5
10 12月 2025
Verry good company everything was ok I recommend 100% 🍻🙏🥂
Seller's reply
Thanks for sharing your rating with us and the community. This review made our day! We’re looking forward to having you back again soon. Best regards. Otticanet
star-rating
5
/5
10 12月 2025
Von A-Z perfekt! Immer wieder gerne!
Seller's reply
Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated! We hope to see you again soon! Best regards. Otticanet
star-rating
5
/5
10 12月 2025
Velocità e tanta pazienza e disponibilità...
Seller's reply
grazie per la recensione a 5 stelle! E' molto importante per noi sapere che ha apprezzato la nostra prontezza e disponibilità! Speriamo di rivederla presto su Otticanet! Cordiali saluti. Otticanet
star-rating
1
/5
10 12月 2025
I placed my order on Nov. 18th. I never received my order, any updates on my order and I have been charged.
Seller's reply
​Hello, ​we are sorry about your review. ​We checked and Fedex correctly delivered your parcel. We apologize for the long delivery time that has been unexpected and out of our control. US Customs made some unusual random controls on import packages and this caused delays in the deliveries. We promptly sent to Fedex all the documents that they requested to release the package. We ship glasses all over the world since more than 20 years and we have never had so long delivery time. We are sorry for the inconvenience and we assure you that now Customs clearance process is back to normal. We remain at your disposal. Kind regards Otticanet
star-rating
1
/5
10 12月 2025
Awful. I never received my order and customer service is useless!!!
Seller's reply
​Hello, ​we are sorry about your review. ​We checked and Fedex correctly delivered your parcel. We apologize for the long delivery time that has been unexpected and out of our control. US Customs made some unusual random controls on import packages and this caused delays in the deliveries. We promptly sent to Fedex all the documents that they requested to release the package. We ship glasses all over the world since more than 20 years and we have never had so long delivery time. We are sorry for the inconvenience and we assure you that now Customs clearance process is back to normal. We remain at your disposal. Kind regards Otticanet
star-rating
4
/5
10 12月 2025
Ich bin insgesamt zufrieden mit meinem Einkauf. Allerdings hatte meine Brille einen kleinen Kratzer an der Seite. Nichtsdestotrotz habe ich den Schaden gemeldet und daraufhin eine kleine Gutschrift erhalten, was mich wieder zufrieden gestellt hat.
Seller's reply
Thank you for your feedback. We are happy to know that you have a good experience at Otticanet. We always do our best in order to satisfy our Customers and to find a solution. We hope to meet you soon again. Best regards. Otticanet
star-rating
5
/5
10 12月 2025
Eccezionale! Personale cordiale disponibile e preparato. Il mio giudizio è eccellente.
Seller's reply
Grazie per la Sua preziosa recensione. Siamo davvero felici di averLa soddisfatta con i nostri servizi e la nostra professionalità. Facciamo sempre del nostro meglio! Arrivederci a presto su Otticanet! Cordiali saluti. Otticanet
star-rating
5
/5
10 12月 2025
Servizio clienti disponibile e gentile. Risposte celeri ed esaustive.
Seller's reply
Grazie per la recensione a cinque stelle. Siamo felici di sapere che apprezza il nostro servizio clienti, la nostra rapidità nelle riposte e la nostra professionalità!. Speriamo di rivederla presto su otticanet! Cordiali saluti. Otticanet
star-rating
5
/5
10 12月 2025
Excellent service
Seller's reply
Thanks for sharing your rating with us and the community. We’re glad that you enjoyed our service. We hope to see you again soon! Kind regards Otticanet
star-rating
5
/5
10 12月 2025
Fast delivery.
Seller's reply
Many thanks for your 5 star rating. It is very important for us to know that our customers appreciate our fast shipping. We hope to see you again soon! Best regards. Otticanet
star-rating
5
/5
9 12月 2025
The sunglasses I purchased (Tom Ford Havana) were competitively priced and arrived in the UK from Italy, in less than a week. Packaging was excellent and the product arrived in excellent condition. I cannot fault your companies professionalism. I’d definitely buy again from yourselves.
star-rating
5
/5
6 12月 2025
Excellent service et livraison rapide ! Je recommande!!!!
Seller's reply
Merci beaucoup pour votre évaluation 5 étoiles. C’est super d’apprendre que vous avez apprécié notre service client et notre livraison rapide. Votre retour est extrêmement précieux pour nous aider à maintenir nos standards de qualité élevés. Nous avons hâte de vous revoir très bientôt. Cordialement. Otticanet
star-rating
5
/5
5 12月 2025
Perfect!
Seller's reply
We’re happy to see that you had a 5-Star experience at Otticanet! Thank you for taking the time to leave us feedback. We hope to see you again soon! Kind regards Otticanet
star-rating
5
/5
5 12月 2025
It was my first time shopping at Otticanet. You offered a small sale on the item compared to other stores. I love my sunglasses that I purchased
Seller's reply
Thanks for sharing your experience with us! We are happy to know that you like your new glasses. We hope to see you again soon. Best regards. Otticanet
star-rating
5
/5
4 12月 2025
Ottima esperienza. Consegna veloce e corrispondente alla richiesta. Consiglio vivamente
Seller's reply
Grazie per la recensione a 5 stelle! Siamo felici di sapere che la sua esperienza su Otticanet sia stata piacevole e che abbia apprezzato le nostre spedizioni veloci. Arrivederci a presto! Otticanet

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Company information

Dal 2003 siamo sinonimo di esperienza e professionalità nel settore eyewear. In questi 20 anni il web è cambiato in maniera radicale e Otticanet ha saputo cogliere le sfide e aggiornarsi continuamente, diventando uno dei player più interessanti nel panorama europeo e mondiale di occhiali da sole e da vista. Otticanet è leader delle vendite online di occhiali di lusso e vanta una collaborazione di lunga data con tutte le major del settore e con numerosi brand indipendenti. Questo consente ai clienti di accedere a modelli di occhiali da sole e da vista delle grandi maison di moda, dei brand sportivi più apprezzati e anche ai marchi emergenti più interessanti dello scenario internazionale. Essere uno dei leader mondiali nel Luxury & High-end Eyewear è un successo che ci rende particolarmente orgogliosi e che merita di essere condiviso.

Otticanet (User Enabled)
Via Nazario Sauro 11/B
13900 BIella (BI)
Italy
VAT Number 02250880024
Tel. +39 015 20479