Otticanet
reviews:

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/5
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4.9 /5
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star-rating
5
/5
4 12月 2025
Ottima esperienza. Consegna veloce e corrispondente alla richiesta. Consiglio vivamente
Seller's reply
Grazie per la recensione a 5 stelle! Siamo felici di sapere che la sua esperienza su Otticanet sia stata piacevole e che abbia apprezzato le nostre spedizioni veloci. Arrivederci a presto! Otticanet
star-rating
5
/5
3 12月 2025
Mon expérience d'achat s'est très bien passée, je suis cliente depuis de année chez Otticanet, ils sont très réactif l'envoi est rapide et soigné. Le choix des lunettes est vaste. Je recommande
Seller's reply
Merci pour votre commentaire. Nous sommes très heureux de pouvoir satisfaire nos clients grâce à nos services, nos produits authentiques et notre rapidité d'expédition. Nous espérons vous rencontrer à nouveau bientôt. Cordialement. Otticanet
star-rating
4
/5
26 11月 2025
The item purchased was unique and at a reasonable price.
Seller's reply
Thanks for your review. We’re glad that you enjoyed your glasses and that you like our special prices. We hope to see you again soon. Best regards Otticanet
star-rating
1
/5
25 11月 2025
Still haven't gotten the package the seller says I have to be here to sign for it yet for two straight days they haven't showed up. I missed work for this so this is costing me tons of money there's no way to contact them easily and no support as to why the package is the slowest moving one in history cant wait to never do this again I shudder about what could be wrong with the product if this is how it is so far
Seller's reply
​Hello, ​we are sorry about your review. ​We checked and Fedex correctly delivered your parcel. We apologize for the long delivery time that has been unexpected and out of our control. US Customs made some unusual random controls on import packages and this caused delays in the deliveries. We promptly sent to Fedex all the documents that they requested to release the package. We ship glasses all over the world since more than 20 years and we have never had so long delivery time. We are sorry for the inconvenience and we assure you that now Customs clearance process is back to normal. We remain at your disposal. Kind regards Otticanet
star-rating
5
/5
25 11月 2025
Amazing purchase, nicely packadged and arrived on time will be checking other products from this site 👌
Seller's reply
Thank you so much for taking the time to review us. It’s wonderful to hear that you liked your purchase experience on Otticanet. We look forward to being your preferred choice for glasses in the future! Best regards. Otticanet
star-rating
5
/5
25 11月 2025
I had an issue with the courier in my country with a delay in delivery. After speaking to customer services at Otticanet they resolved the situation very quickly. I am very happy with Otticanet overall.
Seller's reply
Many thanks for your 5-star rating. It’s much appreciated When something happens, we always do our best in order to solve it and to make Customers happy. If there’s anything we can do to improve our offering, please let us know! We hope to see you again soon. Best regards. Otticanet
star-rating
5
/5
24 11月 2025
Firstly the price then the continued communication throughout until I received them a week later. Fantastic service all the way. xx
Seller's reply
We’re really grateful and appreciate you taking the time to share your rating with us. We’re glad that you enjoyed our special price, fast shipping and our Customer service. We’re looking forward to having you back again soon!. Best regards. Otticanet
star-rating
1
/5
22 11月 2025
As of today (10 days later) I still have not received the item I purchased.
Seller's reply
​Hello, ​we are sorry about your feedback. ​We checked and Fedex correctly delivered your parcel. We apologize for the long delivery time that has been unexpected and out of our control. US Customs made some unusual random controls on import packages and this caused delays in the deliveries. We promptly sent to Fedex all the documents that they requested to release the package. We ship glasses all over the world since more than 20 years and we have never had so long delivery time. We are sorry for the inconvenience and we assure you that now Customs clearance process is back to normal. We remain at your disposal. Kind regards Otticanet
star-rating
5
/5
18 11月 2025
I am very pleased with my purchase. They created the shipping right away. I ordered my frames on a Monday and received them in the middle of the day on Friday. Excellent service.
Seller's reply
Many thanks for your 5 stars rating. We use the fastest shipping services to reach our customers all over the world. We are really glad when we can satisfy our customers with our services and products. We look forward to being your preferred choice for glasses in the future. Kind regards. Otticanet
star-rating
5
/5
17 11月 2025
Excellent pricing and fast shipping! Will buy again
Seller's reply
Thanks for sharing your experience with the community! We're glad to know that you like our special prices and fast shipping. We hope to see you again soon on Otticanet! Kind regards Otticanet
star-rating
5
/5
17 11月 2025
Die Brille ist super, sieht gut aus und entspricht meinen Erwartungen. Einziges Manko, Brille ist minimal verzogen an den Bügeln. Hoffe, mein hiesiger Optiker kann dies korrigieren!?
star-rating
5
/5
14 11月 2025
Shipped as promised, received a tracking number within 48 hours , from Italy to my door in Canada in six days. My new sunglasses were 100% authentic, great price, couldn’t be happier! Otticanet is an excellent company to deal with. Will be shopping with them again in the future.
Seller's reply
We are grateful that you took the time out to leave us a feedback. Your review perfectly sums up our main goals: good prices on authentic products, fast shipments and happy customers. We look forward to being your preferred choice for glasses in the future. Kind regards. Otticanet
star-rating
5
/5
14 11月 2025
Great selection and customer service. Got a pair of Oliver Peoples O'malley workman grey. Fast delivery.
Seller's reply
Thank you so much for taking the time to leave us a 5-star review. t’s wonderful to hear that you like our quality products, our Customer service and our fast shipping. We hope to see you again soon. Best regards. Otticanet
star-rating
1
/5
12 11月 2025
I purchased a 500 dollar pair of sunglasses and it did not bring a hard case. I reached out and they basically apologized and said they can’t send me one. Because of the size of the sunglasses
Seller's reply
Hello, ​w​e are sorry to read your review. ​As we confirmed in private, each item comes in its own case, provided by the official manufacturer. Large and over size glasses usually come in a soft pouch as a hard case would be too big and bulky. We are sorry but we can't choose the case, as each model comes in its own case from the official manufacturer. In the past, this model came with that hard case, but since January 2025 model BV1273S comes with the soft pouch you received. We remain at your disposal. Kind regards Otticanet
star-rating
5
/5
12 11月 2025
Great product and price. Much cheaper than I would have paid in Canada
Seller's reply
We’re happy to see that you had a 5-Star experience at Otticanet! Thank you for taking the time to leave us feedback. We’re glad that you enjoyed our quality products and our special prices. We hope to see you again soon! Kind regards. Otticanet

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Company information

Dal 2003 siamo sinonimo di esperienza e professionalità nel settore eyewear. In questi 20 anni il web è cambiato in maniera radicale e Otticanet ha saputo cogliere le sfide e aggiornarsi continuamente, diventando uno dei player più interessanti nel panorama europeo e mondiale di occhiali da sole e da vista. Otticanet è leader delle vendite online di occhiali di lusso e vanta una collaborazione di lunga data con tutte le major del settore e con numerosi brand indipendenti. Questo consente ai clienti di accedere a modelli di occhiali da sole e da vista delle grandi maison di moda, dei brand sportivi più apprezzati e anche ai marchi emergenti più interessanti dello scenario internazionale. Essere uno dei leader mondiali nel Luxury & High-end Eyewear è un successo che ci rende particolarmente orgogliosi e che merita di essere condiviso.

Otticanet (User Enabled)
Via Nazario Sauro 11/B
13900 BIella (BI)
Italy
VAT Number 02250880024
Tel. +39 015 20479