Sportmania
Reviews: 3,253

4.8

Calculated on 190 reviews in the last 12 months

Last 3 months: 4.9/5

(out of 34 reviews)

Last month: 5.0/5

(out of 8 reviews)

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Average product rating

4.7 /5

Last review: 23 July 2024

4 August 2020

Bonne réactivité et orientation client, suite à un problème à la livraison

21 July 2020

Website ordering process was a little problematic for payment and entering details/passwords, but delivery was good and product is as expected.

5 May 2020

eccellente le informazioni e la disponibilita' sulla richiesta dell'oggetto, con risposte velocissime....non soddisfatto su tempi di consegna.....troppi comunque spero di poter rifare acquisti con voi..

31 March 2020

Delivery and order was perfect. Why the hell do you send me my password in the mail? Your security policy is very bad.

7 March 2020

Die Ware ist sehr schön und in gutem Zustand. Die Rücksendung funktioniert leider nicht wie beschrieben, sehr umständlich.

23 February 2020

I didnt receive yet my crampons, so how could I give a feedback? The only thing I can say is that I paid around 30 Eur ( !!)for the courier and from switzerland to Italy Milan,after 6 days I’m still waiting

21 January 2020

Overall my experience in site navigation was very good. The positives include the cheaper discount price as well as the availability of an out of stock product at Burton site, Amazon, Bluetomato & Warehouse.de The only issue was that the estimated shipping date was not accurate. The Site informed me of 2-3 business days while sending an email to customer service the estimated shipping time was 8-10 days. Indicatively, shipping costs were approximately € 30 for a product which cost € 425.

18 January 2020

Satisfaite appart la livraison un peu longue

4 January 2020

Bon accueil dans le magasin. Suivi très moyen, aucun appel en retour pour confirmer réception du matériel alors que cela avait été convenu. Obligé de rappeler moi-même plusieurs fois pour avoir des nouvelles de la commande.

23 November 2019

I received the wrong product in the beginning but the Sportmania team was very helpful in fixing the issue. Thanks.

21 October 2019

Malgré des soucis dû à une erreur de livraison de la part de DPD, Sportmania s’est montré efficace et réactif quant à la gestion après-vente. Avec plaisir pour un prochain achat!

16 August 2019

The service was very long. My purchase lasted only 5 minutes because I knew what I wanted as I came already before to check it.

12 August 2019

Peu de conseils

22 July 2019

The guy at the shop was nice and took time to explain... We had a little problem with a wheel that was folded. They sent me another wheel of the brand but I could not choose the same color. So my son have two wheel color. Not really a problem. But would have appreciate to have the same color. The SAV was good.

25 June 2019

Hi Very satisfied about the product I have bought but previously to my order I have called your shop to have some informations and the level of expertise of the guys who answered me was very poor. He was not able to answer to my questions and had no idea about the different types of boards I have asked for.

Reply of the merchant

Thanks a lot for your feedback. When you called, we were all busy with other customers and you talked to our trainee which at the moment knows a lot about freestyle scooters, rollers and inline skates but very few about surf skates. Thanks to your feedback I will accelerate the explanations of all the carver boards and trucks as first priority when he will come back from holidays. I hope you will try again purchasing in our shop!

Information for the customer

Last review: 3 days ago

Certificate status: VALID

Reviews in mediation: 0

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Information on the company

sportmania.ch is composed of a team of passionate, who devotes the energy to offer the best action sports products and satisfy every need of the riders.

We have the best offer in Switzerland for Ski, Snowboard, Nordic Ski, Longboard, Skate, Freestyle scooter, Stand Up Paddle et Kayak.

If you are looking for the quality of a specialty store near you, with the convenience and benefits of shopping on the internet you are at right place.

Dear Customer,

{%Merchant%} thank for your recent purchase.

In order to improve the level of services offered by Sportmania we kindly ask you to submit your review on your recent purchase:

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All collected reviews will help Sportmania.ch to improve the service level and offer a better shopping experience.

Cher client,

{%Merchant%} vous remercie pour avoir récemment effectué un achat.

Afin d'améliorer le niveau de services offerts par Sportmania.ch, nous vous demandons de soumettre votre avis sur votre achat récent:

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Tous les avis recueillis vont aider Sportmania.ch à améliorer ses services et d'offrir une meilleure expérience d’achat

Lieber Kunde,

{%Merchant%} ist dankbar für Ihre letzten Kauf.

Um das Niveau unserer Dienstleistungen bitten wir Sie, einen Beitrag zu Ihren letzten Kauf vorlegen zu verbessern:

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Alle gesammelten Bewertungen wird uns helfen, unsere Dienstleistungen und Produkte zu verbessern und bieten eine bessere Shopping-Erlebnis für Sie und für andere Kunden wie Sie.

Thanks / Merci / Danke

Sportmania & Feedaty

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sportmania.ch l'online shop suisse pour les PASSIONNÉS DES SPORTS DE GLISSE et sport extrême . Retrouvez les meilleures marques de Ski, Snowboard, Ski de fond, Longboard, Skate, Mountainboards, Trottinette, Stand Up Paddle et Kayak.

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Sportmania (User Enabled)
Route cantonale 93 a
1025 St Sulpice (Vaud)
Switzerland

Tel. 0041 21 550 0850

Category: Moda e shopping

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Sportmania Reviews: 3,253

96.4%

1.9%

1.7%