Stocksmetic
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4,6 /5

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12 oktober 2025

I typically refrain from leaving negative feedback because I understand that issues can arise, but the past two weeks have been extremely frustrating. Out of my last five orders, four were shipped without commercial invoices, and each was sent on different days. Despite notifying the company of the issue after the first incident, it continued to happen. I was told that the required documents had been provided, yet FedEx confirmed that none were submitted. As a result, one shipment was delayed in customs for over a week before I was finally able to get it released, while another remains held. These orders were placed on September 23 and 24 one didn’t arrive until October 10, and the other is still pending. The repeated oversight and lack of coordination have caused significant delays and inconvenience. I’ve spoken with multiple representatives, but unfortunately, no one has been able to fully resolve the issue. Great products but the customer service and logistics is lacking.

8 oktober 2025

After our rebranding, we decided to work with Stocksmetic. If I had known how difficult the process would be and how extremely high the shipping costs were, I would have chosen another supplier for bottles and jars. Their shipping rates are unbelievably high. When we handle shipping ourselves, it costs only a quarter of their price. However, when you try to arrange your own shipment, they strongly discourage it, and it ends up creating a lot of extra time and paperwork. We also asked them to repackage the jars into a larger box to make pickup easier for UPS, but unfortunately, they refused to cooperate. As a result, a shipment that would normally cost us around €30 ended up costing €180. I have expressed my dissatisfaction multiple times, but unfortunately, they have not been willing to think along or offer solutions. We are now looking into other options, and I would recommend other businesses to do the same.

7 oktober 2025

Precisi e veloci.

1 oktober 2025

As we order in small quantity and it packed in a large box's size. The glass bottle had broken for 2 pcs , no one injure.

15 september 2025

Todo perfecto, botellas de calidad y envío muy rápido, volveré a comprar. Muy recomendable

12 september 2025

ACQUISTO EFFETTUATO SUL SITO, ESEGUITO GIA' NUMEROSE VOLTE, MERCE CONFORME A QUANTO ORDINATO.

5 september 2025

Sono anni che mi fornisco da questa azienda , sempre puntuale nelle consegne, materiale di produzione perfetto lo consiglio

3 september 2025

Always love to order at Stocksmetic ! Perfect quality, high end designs ! Packaging is so important : its the visit card of your brand.

2 september 2025

pagina web un poco lenta. Todo lo demas perfecto!

22 august 2025

Responsive and problem-solving customer service. Smooth and easy to follow UI experience and fast delivery

13 august 2025

Je n’ai pas reçu la bonne commande . J’avais commander des flacons 30 ml j’ai reçu des échantillons 2 ml à la place

6 august 2025

Unzureichender Kundenservice, schlechte und verspätete Kommunikation

23 juli 2025

My overall experience with Stockmetic was good. I love the products! It took a month to receive my order but the quality of the product makes up for the wait. Now I know when I order it will take time. However, one of the glass bottles was broken which was a bit disappointing.

17 juli 2025

easy to re-order and check order status.

17 juli 2025

Prodotti ottimi e di qualità eccelsa.

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Virksomhedsinformation

Stocksmetic offre un’ampia selezione di articoli da poter abbinare ad una svariata gamma di accessori intercambiabili. Se il cliente lo desidera, è disponibile anche la personalizzazione del packaging ed un ampio network di partner esperti, ciascuno nel proprio settore di competenza per il packaging secondario ( astucci, etichette, grafica, render, etc…), è completa disposizione per offrire un servizio adatto ad ogni esigenze. Acquistare su Stocksmetic è facile e sicuro; un prodotto di qualità ed un servizio customer care d’alto livello sempre disponibile. ---------------------- Stocksmetic offers a large range of items which can be combined with a lot of interchangeable accessories. By customer request, it is possible to personalize the packaging and thanks to the knowledge of the targeted sector our partners it is possible to personalize also of the secondary packaging details (cases, labels, graphics, rendering, etc.).. Buying in Stocksmetic is easy and safe; high quality products and a top-level customer care are always at your disposal.

Stocksmetic (Bruger Aktiveret)
Via Gera 8/10
20060 Gessate (Milano)
Italy
Momsnummer 10367490967
Tel. +39 02 959 298 80

Kategori: Prodotti e servizi per le aziende

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