Stocksmetic
Reviews: 740

star-rating
4.1
/5
Calculated on 87 reviews in the last 12 months
 
Last 3 months: 4.2/5  
(out of 14 reviews)
Last month: 5.0/5  
(out of 3 reviews)

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Products/Services
4.6 /5
Last review: 13 October 2025
star-rating
2
/5
4 June 2024
Not shipped on time, half of my order wasn’t shipped, didn’t get refund, can’t return items that weren’t properly described and color doesn’t match.
star-rating
5
/5
4 June 2024
I’m very happy with the products.
star-rating
5
/5
3 June 2024
Prezzi competitivi, qualità dei prodotti e servizio di consegna velocissimo, grazie!!
star-rating
3
/5
2 June 2024
Very slow to ship orders
star-rating
2
/5
29 May 2024
Your Stocksmetic.com order confirmation #4000001289 Dear Sirs, We are writing to you to complain about the products we received from you with the above mentioned invoice. The problem is that the collective packaging (cardboard box) was not strong enough and got deteriorated during transport. Because the plastic bottles were not packed also in a plastic bag, as it should be, they got very dirty and dusty. We use the bottles for skincare products and we have to wash every single bottle because of the inappropriate shipping packaging. This is the second time we get this problem with the bottles we receive from you. You understand that we are disappointed about this situation and especially that we had to spend time and money to wash the dusty bottles. Finally, please improve the collective packaging and always put the bottles in plastic bags before cardboard box. We look forward to hearing from you soon with a discount invoice. Regards, Camelia M.
star-rating
3
/5
27 May 2024
Explications vague sur le délai de livraison
star-rating
4
/5
20 May 2024
Hi, I miss options for selecting boxes together with packaging.
star-rating
4
/5
14 May 2024
Matte Black accessories would be amazing. Overall, very satisfied with the product.
star-rating
5
/5
12 May 2024
Package came on time and intack.
star-rating
5
/5
10 May 2024
sono anni che mi rifornisco da questa azienda e ho riscontrato professionalità e puntualità la consiglio
star-rating
5
/5
7 May 2024
Stocksmetic focus on improving its services and product offers is well appreciated.
star-rating
3
/5
7 May 2024
The packaging is so bad. You put multiple glass items in one bag and didn’t expect it to break. Everything should be secured and packaged alone. It make it really uncomfortable to order if I’m not sure if I will get the item broken or not. This has happened multiple times and is very unacceptable packaging because the glass items you sell are very expensive and delicate. Please address the packaging team and make changes.
star-rating
1
/5
7 May 2024
Previous purchases are 5-Stars, on this purchase however it’s 0! I ordered prior to any announcement of delays or removal of accessories. It’s now been 12 days & my order has not even shipped, & when I login to website, 95% of the time I can’t login. I have emailed & was told it would ship today, it did not. I ordered with plenty of time based on previous orders, now I am OUT of product & can NOT ship orders.
star-rating
2
/5
6 May 2024
Once again there were issues with the shipping care. Many many broken jars at the bottom on the box. This has happened before.
star-rating
1
/5
6 May 2024
Every order I have placed for several years arrives damaged. I have written to the CEO and managers with suggestions on how to improve the shipments so they are not damaged. Very unacceptable to throw out and waste so much products that if the company cared enough could be fixed easily.

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Company information

Stocksmetic offre un’ampia selezione di articoli da poter abbinare ad una svariata gamma di accessori intercambiabili. Se il cliente lo desidera, è disponibile anche la personalizzazione del packaging ed un ampio network di partner esperti, ciascuno nel proprio settore di competenza per il packaging secondario ( astucci, etichette, grafica, render, etc…), è completa disposizione per offrire un servizio adatto ad ogni esigenze. Acquistare su Stocksmetic è facile e sicuro; un prodotto di qualità ed un servizio customer care d’alto livello sempre disponibile. ---------------------- Stocksmetic offers a large range of items which can be combined with a lot of interchangeable accessories. By customer request, it is possible to personalize the packaging and thanks to the knowledge of the targeted sector our partners it is possible to personalize also of the secondary packaging details (cases, labels, graphics, rendering, etc.).. Buying in Stocksmetic is easy and safe; high quality products and a top-level customer care are always at your disposal.

Stocksmetic (User Enabled)
Via Gera 8/10
20060 Gessate (Milano)
Italy
VAT Number 10367490967
Tel. +39 02 959 298 80

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