Stocksmetic
Reviews: 739

star-rating
4.1
/5
Calculated on 87 reviews in the last 12 months
 
Last 3 months: 4.2/5  
(out of 14 reviews)
Last month: 4.7/5  
(out of 3 reviews)

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Products/Services
4.6 /5
Last review: 7 October 2025
star-rating
1
/5
26 June 2025
The products are quite expensive, but the quality of the bottles is good. As for the service, I would honestly give it just one star. They are not helpful at all, and the shipping costs are EXTREMELY high. If you want to arrange your own shipping, which would easily cut costs in half, you’re first required to pay the VAT upfront. Only after extensive paperwork can you get it refunded. In the Netherlands, we call this bureaucracy. Emails are poorly answered, and the company is unwilling to think along or find practical solutions. For example, they won’t tape two boxes together or offer a full box of accessories—instead, you're forced to manually select around 100 individual items through their website. Apparently, they can afford to operate this way, as we still place occasional orders. Had we known all this before our rebranding, we would not have gone through with it.
star-rating
4
/5
21 June 2025
tutto Bene.......però troppo alto il prezzo del trasporto ..
star-rating
2
/5
11 June 2025
When I place an order, it is impossible to enter both the delivery address and the billing address. The billing address in my case is always different from the billing address. On this order, you wrote the wrong delivery address, and I didn't get my order on time.
star-rating
3
/5
10 June 2025
Todo fue bien, lo que no nos gustó es que las muestras se tengan que pagar, cosa que no es habitual en ningún proveedor
star-rating
5
/5
9 June 2025
Consegna a seguito di ordine precisa e veloce
star-rating
5
/5
3 June 2025
parfait Federica est disponible à la moindre question.
star-rating
3
/5
3 June 2025
Everything was fine except for the delivery, it just took too long.
star-rating
3
/5
23 May 2025
non mi avete inviato lo sconto del 10% sul mio acquisto nonostante la recensione
star-rating
2
/5
22 May 2025
Order was late. Stuck in Europe.
star-rating
5
/5
22 May 2025
Easy to use website. Fast delivery. Good quality products.
star-rating
5
/5
22 May 2025
Mi piacciono molto i nuovi flaconi Refill, la qualità delle pompe è ottima.
star-rating
4
/5
13 May 2025
I prodotti sono bellissimi e professionali. Comporre il proprio packaging è semplice e intuitivo. Non mi sono trovata bene invece con la scelta della confezione. Dovrebbe esserci un menu per anche per le confezioni, per ogni tipologia di contenitore. Magari nella stessa pagina del prodotto, una volta composto dovrebbe esserci l’opzione di confezione abbinabile. Sempre nella pagina delle confezioni non si capiscono le misure e non c’un filtro per categoria. Non riesco mai a capire quale confezione va bene per l’articolo scelto.
star-rating
5
/5
9 May 2025
Super, livraison rapide, contenant de qualité, possibilité de commander des échantillons, WoW 🤩
star-rating
1
/5
8 May 2025
Usually great, but this current time, the items have been held in US customs & have not gotten a replacement or assistance from Stocksmetic
star-rating
5
/5
8 May 2025
Colis bien présenté, timing honoré, et surtout un service client (Federica Ronchi) excellente !

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Company information

Stocksmetic offre un’ampia selezione di articoli da poter abbinare ad una svariata gamma di accessori intercambiabili. Se il cliente lo desidera, è disponibile anche la personalizzazione del packaging ed un ampio network di partner esperti, ciascuno nel proprio settore di competenza per il packaging secondario ( astucci, etichette, grafica, render, etc…), è completa disposizione per offrire un servizio adatto ad ogni esigenze. Acquistare su Stocksmetic è facile e sicuro; un prodotto di qualità ed un servizio customer care d’alto livello sempre disponibile. ---------------------- Stocksmetic offers a large range of items which can be combined with a lot of interchangeable accessories. By customer request, it is possible to personalize the packaging and thanks to the knowledge of the targeted sector our partners it is possible to personalize also of the secondary packaging details (cases, labels, graphics, rendering, etc.).. Buying in Stocksmetic is easy and safe; high quality products and a top-level customer care are always at your disposal.

Stocksmetic (User Enabled)
Via Gera 8/10
20060 Gessate (Milano)
Italy
VAT Number 10367490967
Tel. +39 02 959 298 80

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