Vistaexpert
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/5
Calculated on - reviews in the last 12 months
 
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2 180
226
46
15
53
Other indicators
Products/Services
4,9 /5
Qualità/prezzo
4,7 /5
Semplicità/chiarezza
4,7 /5
Servizi pagamento
4,8 /5
Spedizione
4,7 /5
Packaging
4,7 /5
Servizio clienti
4,7 /5
ebay (17 437)
5,0 /5
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star-rating
5
/5
24 september 2025
Ottici super professionali e gentilissimi. Secondo acquisto senza mai restare deluso anzi, ricevendo sempre un servizio ottimo e rapido. Grazie Valeria!
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star-rating
5
/5
24 september 2025
Perfetti e impeccabili
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star-rating
5
/5
24 september 2025
Todo perfecto 👌. Las gafas originales y preciosas . Tardaron en llegar 7 dias .
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star-rating
5
/5
23 september 2025
Buena experiencia. Muy sencillo hacer la compra desde el portal y recibí el pedido sin ningún problema en Paris donde estaba quedándome.
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star-rating
5
/5
23 september 2025
Great product and continually updated by email with the progress of the order and delivery. Would highly recommend.
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star-rating
5
/5
23 september 2025
Super quick delivery for a fraction of the price! Highly recommended! A*
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star-rating
5
/5
22 september 2025
Prezzo e prodotto super!!!!
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star-rating
5
/5
22 september 2025
I wanted a pair of lenses which were not available. After sending a mail they helped me and ordered me the lenses that I needed. They were very helpful!!!
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star-rating
5
/5
22 september 2025
Parfait, verres conforme et prix et liv dans les delais
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star-rating
3
/5
21 september 2025
I was excited to order these glasses and reached out with a pre-purchase question regarding potential additional/customs fees. While the response I received confirmed the color I asked about, it did not address my question about extra costs. Because of that omission, I assumed there would be no additional fees. When the order arrived in the U.S., I was surprised with an unexpected $45 in tariffs/customs charges. I followed up with the company to share my concern, but the reply I received felt somewhat curt and not especially customer-friendly. Rather than acknowledging the gap in communication, I was told that failure to respond did not constitute confirmation of the absence of such costs. While I understand the technical point, it would have been much more helpful to receive a direct answer or a link to shipping/customs information at the outset. Clear and proactive communication goes a long way toward building trust, and I believe this is an area where the customer experience could be improved. On a positive note, I do appreciate the authenticity of the glasses. My order arrived in good condition, within a reasonable time frame, and outside of the communication issue, I am pleased with my purchase.
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Seller's reply
Dear Wendy, thank you for sharing your experience and for appreciating the authenticity of our glasses. We are glad that your order arrived in good condition and within the expected timeframe. We are sorry to hear that our initial communication was not sufficiently clear regarding possible customs duties. Please be assured that there was no intention to cause confusion or provide misleading information. We always strive to provide clear information about additional costs, including any customs duties: this information is available both on our dedicated shipping page and in the product details. We hope this clarifies any doubts and thank you again for your feedback. We remain at your disposal for any further information. Best regards, Vistaexpert Customer Service Team
star-rating
5
/5
21 september 2025
Ottima esperienza d’acquisto, semplice e veloce. Ma soprattutto spedizione velocissima. Ottimo !!!
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star-rating
5
/5
21 september 2025
Très beau site, très bon suivi des mises à jour tous les jours sur la livraison envoi rapide et très bon produit
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star-rating
5
/5
19 september 2025
Todo perfecto, las gafas son originales. Muy recomendable.
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star-rating
5
/5
19 september 2025
Shopping fantastico come sempre! Spedizione veloce e prodotto conforme e originale.
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star-rating
5
/5
18 september 2025
Loads of items at very competitive prices an easy site to navigate through an easy and hassle free purchase from vistaexpert would certainly recommend and will use again in the future
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Company information

Vistaexpert, insegna di proprietà di Meeting S.r.l., coniuga l'esperienza di professionisti dell'ottica e le capacità imprenditoriali di una rinomata azienda italiana nel settore retail. La nostra filosofia si basa sull'equilibrio tra qualità, prezzo, assortimento e professionalità, garantendo soluzioni su misura per ogni cliente. Ci impegniamo a offrire la stessa serietà e professionalità ai clienti che acquistano comodamente da casa.
Vistaexpert (User Enabled)
Via Pozzillo Zona Industriale Ponteselice Consorzio So.co.mer
81100 Caserta (Caserta)
Italy
VAT Number 02964400614


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