Vistaexpert
reviews:

star-rating
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/5
Calculated on - reviews in the last 12 months
 
Last 3 months: -/5  
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Last month: -/5  
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2 187
226
46
15
53
Other indicators
Products/Services
4,9 /5
Qualità/prezzo
4,7 /5
Semplicità/chiarezza
4,7 /5
Servizi pagamento
4,8 /5
Spedizione
4,7 /5
Packaging
4,7 /5
Servizio clienti
4,7 /5
ebay (17 437)
5,0 /5
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star-rating
5
/5
4 februari 2025
Top ….
star-rating
5
/5
4 februari 2025
Quick delivery, amazing sunglasses.
star-rating
5
/5
3 februari 2025
Very professional service. You are regularly updated on the status of your order. Customer support is available to answer any questions. However, I find the return policy unreasonable, as you have to pay an additional fee. Essentially, you are being charged if the product doesn’t suit you. You sell glasses, which are an item that needs to fit the person well, so the likelihood of returns is higher. I find it unreasonable to cover both the delivery and return (even more than for delivery) costs.
Seller's reply
Dear Kristina, thanks for your kind words! We’re glad you’re happy with our service and appreciate your feedback on return costs. Like many major e-commerce platforms, we’ve introduced return fees to balance rising logistics costs and reduce environmental impact. Returns generate significant waste and carbon emissions, and processing them isn’t free—for example, a $100 return can cost retailers around $27. That’s why the cost is only partially covered by the customer; we still absorb a big part. Since both the initial and return shipments take place even if an order is returned, we aim to encourage more mindful shopping decisions. This helps reduce unnecessary returns and supports a more sustainable approach—both financially and for the planet. Thanks for your understanding! Vistaexpert Customer Care Team
star-rating
5
/5
3 februari 2025
Super schnelle und auch Lieferung mit Tracking !! Super gut kann es nur empfehlen
star-rating
5
/5
3 februari 2025
parfait, super produit et bon tarif. Merci je recommande
star-rating
5
/5
3 februari 2025
Everything was great! The ordering process was smooth, tracking was accurate, and delivery was right on time. Super happy with my purchase!
star-rating
5
/5
2 februari 2025
Occhiali consegnati subito, arrivati dopo una settimana in quanto abito in isola, affidali, consiglio veramente
star-rating
5
/5
2 februari 2025
Alles super! Schnell und zuverlässig Danke
star-rating
4
/5
2 februari 2025
Alles OK!
star-rating
5
/5
30 januari 2025
Fast delivery
star-rating
5
/5
30 januari 2025
Ho acquistato un paio di Ray-Ban Mega Wayfarer a un prezzo competitivo e sono rimasto pienamente soddisfatto! Gli occhiali sono autentici, la spedizione express è stata velocissima e l’imballo perfetto per proteggerli al meglio. Esperienza d’acquisto top, consigliatissimo!
star-rating
5
/5
29 januari 2025
Gute Ware, schnelle Lieferung. Molto bené 🤙🛍️
star-rating
5
/5
29 januari 2025
Unforgettable experience. Great frames. Super fast shipping. Definitely the best frames and glasses store!
star-rating
5
/5
29 januari 2025
Excellent
star-rating
5
/5
28 januari 2025
Great product, delivered early, communication during transit exceptional. Very happy Customer

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Company information

Vistaexpert, insegna di proprietà di Meeting S.r.l., coniuga l'esperienza di professionisti dell'ottica e le capacità imprenditoriali di una rinomata azienda italiana nel settore retail. La nostra filosofia si basa sull'equilibrio tra qualità, prezzo, assortimento e professionalità, garantendo soluzioni su misura per ogni cliente. Ci impegniamo a offrire la stessa serietà e professionalità ai clienti che acquistano comodamente da casa.

Vistaexpert (User Enabled)
Via Pozzillo Zona Industriale Ponteselice Consorzio So.co.mer
81100 Caserta (Caserta)
Italy
VAT Number 02964400614