Vistaexpert
beoordelingen:

star-rating
-
/5
Berekend op - beoordelingen in de afgelopen 12 maanden
 
Laatste 3 maanden: -/5  
(van de - reviews)
Laatste maand: -/5  
(van de - reviews)

Filter op beoordeling:

2.199
227
47
15
55
Andere indicatoren
Producten/Diensten
4,9 /5
Qualità/prezzo
4,7 /5
Semplicità/chiarezza
4,7 /5
Servizi pagamento
4,8 /5
Spedizione
4,7 /5
Packaging
4,7 /5
Servizio clienti
4,7 /5
ebay (17.437)
5,0 /5
Laatste beoordeling: -
Sorteercriterium: meest recent.
De lijst bevat niet de beoordelingen in bemiddeling. Ontdek meer
star-rating
5
/5
8 december 2024
Super et rapide
star-rating
5
/5
8 december 2024
Très bon service commande parfaite Et livré dans les temps donné
star-rating
5
/5
8 december 2024
Fast delivery with great communication! Very pleased with the item and at a great price
star-rating
5
/5
8 december 2024
Montatura per occhiali da vista di un brand di notevole pregio, prezzo competitivo, avendo in passato già avuto esperienze su questo sito, acquisto tranquillamente senza valutare eccessivamente il calibro degli occhiali. Il giorno seguente consegnati, molto belli, ma troppo grandi. Reso semplice e sottolineo non da tutti gratuito, anche per questo motivo non appena disponibile un calibro inferiore ripeterò senza patemi un nuovo acquisto.
star-rating
1
/5
8 december 2024
Expérience plutôt négative . Plus de 3 semaines pour recevoir mes lentilles !
Antwoord van de verkoper
Chère Valerie, nous sommes vraiment désolés d’apprendre que votre expérience n’a pas été positive et nous comprenons parfaitement la gêne occasionnée par ce délai. Le retard a été dû à un problème imprévu d’approvisionnement des lentilles de contact que vous aviez choisies, que nous vous avons signalé dès que nous en avons eu connaissance. Nous vous remercions d’avoir choisi de maintenir votre commande plutôt que de l’annuler : dès que les lentilles sont arrivées dans notre entrepôt, nous avons procédé immédiatement à l’expédition. Nous vous présentons nos sincères excuses pour cet inconvénient et espérons pouvoir vous offrir à l’avenir un service plus rapide et à la hauteur de vos attentes. Cordialement, Vistaexpert Customer Care Team
star-rating
2
/5
7 december 2024
Shiping is very slow ,i order fast delivery within 2-4 days ,i am waiting 12days now, still didnt get the package
Antwoord van de verkoper
Dear josip, We apologize for the delay in delivering your glasses and understand the inconvenience this has caused. We always strive to process orders as quickly as possible. We want to reassure you that your order was shipped on November 27th, the same day as your purchase. Unfortunately, due to a technical error with the choice of courier, there was a slight delay. Once we became aware of the issue, we promptly took the necessary actions and kept you updated via email. Once the order was handed over to the courier, delivery times were no longer under our direct control. We understand that the delay may have been influenced by the high volume of shipments during Black Friday and the holiday season, and we sincerely apologize for the inconvenience. We hope to have the opportunity to serve you again soon and provide an experience that meets your expectations. Best regards, Vistaexpert Customer Care Team
star-rating
5
/5
6 december 2024
100% recomendable, buena comunicación en cuanto a seguimiento y atención. Precio muy competitivo.
star-rating
5
/5
5 december 2024
Entrega rápida en Málaga, España Paquete muy bien protegido y todo correcto.
star-rating
1
/5
4 december 2024
I still haven't received my contact lenses and it's the 4th of Dec when they were expected to be delivered by 27th Nov. There was an issue with stock so they were delayed in being sent (I had to send an email to find this out) and now the shipping is taking weeks as I receive notifications saying that they are travelling all over Europe on their way to me! Very disappointed and will be getting them locally in the UK next time.
Antwoord van de verkoper
Dear Sarah, We are sorry for the inconvenience you experienced and completely understand your frustration. As communicated at the time of your order, the product required a longer waiting time. Once shipped, delays caused by courier logistics, further impacted by the Black Friday and holiday season, extended the delivery time. We constantly monitor shipments and strive to provide support to minimize any inconvenience. Please feel free to contact us for any assistance, and we hope that once you receive your order, you will reconsider your experience with us. Best regards, Vistaexpert Customer Care Team
star-rating
5
/5
3 december 2024
Super!!
star-rating
5
/5
3 december 2024
Excellent! Delivered before scheduled date. Will use again
star-rating
5
/5
3 december 2024
Acquisto facile e consegna velocissima
star-rating
5
/5
3 december 2024
Ottima esperienza!!!! Sono felice del mio acquisto ❤️
star-rating
5
/5
3 december 2024
Es hat alles super geklappt, ich wurde ständig auf dem Laufenden gehalten, wo meine Bestellung ist... TOPP
star-rating
5
/5
2 december 2024
Nach dem OAKLEY liefern konnte, war die Brille zu einem guten Preis schon bei mir - THX!

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Bedrijfsinformatie

Vistaexpert, insegna di proprietà di Meeting S.r.l., coniuga l'esperienza di professionisti dell'ottica e le capacità imprenditoriali di una rinomata azienda italiana nel settore retail. La nostra filosofia si basa sull'equilibrio tra qualità, prezzo, assortimento e professionalità, garantendo soluzioni su misura per ogni cliente. Ci impegniamo a offrire la stessa serietà e professionalità ai clienti che acquistano comodamente da casa.

Vistaexpert (Gebruiker Ingeschakeld)
Via Pozzillo Zona Industriale Ponteselice Consorzio So.co.mer
81100 Caserta (Caserta)
Italy
BTW-nummer 02964400614