Otticamaccagno
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4.9 /5

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4 December 2025

Ho avuto un problema con l'ordine, ma il venditore è stato prontissimo a risolverlo. Comunicazione ottima e servizio clienti impeccabile. Consiglio caldamente a tutti di acquistare da questo venditore! Cinque stelle meritatissime.

27 November 2025

Slow shipping

19 November 2025

Spedizione veloce, E packaging molto buono

12 November 2025

Ottimo servizio.

8 November 2025

Cortesia ed esperienza, mi hanno assistito nell’acquisto con gentilezza e professionalità

29 October 2025

Very slow delivery

Seller's reply

Hello, we want to thank you again for your order! We just want to clarify that the shipping was not that long. You knew that the glasses would be ordered from Japan and there would be a longer wait than if they were ready in stock. We've been in contact on monday 15 and we communicate you that the glasses would be in our shop on monday 22 september, and so it was. The glasses arrived at your destination on thursday 25 with Dhl. Have a nice day!

23 October 2025

Precisi e puntuali, affidabili

3 October 2025

fantastico, ho ricevuto il prodotto ordinato in meno di 24 ore e con anche un piccolo omaggio nella confezione, mai verificata una spedizione piu rapida, nemmeno su amazon

1 October 2025

Perfetto sotto tutti i profili. Comunicazione. prezzo e consegna.

27 September 2025

Ottima esperienza! Servizio veloce e cortese, comunicazione chiara e disponibile in ogni momento. Molto soddisfatto dell’acquisto e dell’assistenza ricevuta. Consiglio vivamente!

17 September 2025

Brilliant service! Thank you!

16 September 2025

Professionisti, veloci nelle spedizioni consiglio a 360 gradi

13 September 2025

Servizio rapido e preciso. Avviso tramite sms della chiusura estiva del negozio, già indicata sul sito

7 September 2025

Ottimo prezzo e scelta.

1 September 2025

Before I bought the eyglasses, the assistance was great, I had all the information needed, very fast. However, when the item was shipped to another country, I faced a really uncomfortable situation. The item was sent as a repair, not as a purchase, and the eyeglasses were retained at customs, since they were asking for some proof. The retailer hasn't mentioned anything about it, and I was caught by surprise. It took almost a week to receive the item. It'd be better if they informed the customer beforehand.

Seller's reply

Ci dispiace molto per l'accaduto, capita raramente che un bene venga controllato in dogana ma può ovviamente succedere. Il ritardo ne è purtroppo la conseguenza. Rimaniamo a completa disposizione.

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