Otticanet
beoordelingen:

star-rating
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/5
Berekend op - beoordelingen in de afgelopen 12 maanden
 
Laatste 3 maanden: -/5  
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Producten/Diensten
4,9 /5
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De lijst bevat niet de beoordelingen in bemiddeling. Ontdek meer
star-rating
5
/5
19 februari 2026
Molto disponibili e gentili ed affidabili
star-rating
5
/5
17 februari 2026
Sehr feeundlicher Service. Eine der Brillen war leider defekt. Diese Wurde aber anstandslo & sehr kundenfreundlich ersetz👌🙌👌 Sehr Zu empfehlen 👍
star-rating
1
/5
17 februari 2026
Very terrible experience. I was made to pay extra because apparently they recommended a particular lens to fit the frame and after a very long wait, the glasses came damaged and after returning it, I am yet to hear from them. Customer service is horrible. I regret using otticanet.
star-rating
5
/5
14 februari 2026
Customer service was truly outstanding from start to finish. The team was attentive and even reached out to me personally to gather more information, making sure I would get the perfect pair of glasses. That extra care made such a difference. My glasses arrived quickly — especially impressive considering it was over the holidays — and I absolutely love them! Highly recommend Otticanet and the amazing service.
star-rating
5
/5
12 februari 2026
Excellente expérience, service client réactif et professionnel.
star-rating
4
/5
9 februari 2026
The product as always is authentic and exactly what I wanted. The delivery process was terrible - the product was delayed - 1st as “ out of stock” then taking weeks in transport. When I finally received the product 5 weeks after ordering the box was ripped open and had obviously been caught up in customs for inspection.
star-rating
5
/5
8 februari 2026
Prompt delivery with tracking provided
star-rating
5
/5
6 februari 2026
Exquisite glasses (Lunor A5 231) in a beautiful color. The price is affordable, and the shipping is quick. I will not shop anywhere else.
star-rating
1
/5
5 februari 2026
I bought Cartier’s glasses. But there were traces of use on the nose pads of the glasses. It was very poor quality fitting lenses. So I change the again at local shop.
star-rating
5
/5
5 februari 2026
Very happy I was able to find these sunglasses and get them shipped to the US. Hope to purchase from Otticanet again soon.
star-rating
5
/5
2 februari 2026
Best service and fast delivery
star-rating
5
/5
1 februari 2026
I received my order in a very timely manner. Even though you don’t over progressive lens, my lens still turn dark when the sun hits them. I am very satisfied that I picked Otticanet to purchase my eyeglasses.
Antwoord van de verkoper
We’re really grateful and we appreciate you taking the time to share your rating with us. It’s wonderful to hear that you liked the photochromic lenses we made for you and that you appreciate our fast service and shipment. We hope to see you again soon on Otticanet. Best regards Otticanet
star-rating
1
/5
29 januari 2026
I ordered AR frames on 01/14/26 next day got a FedEx tracking number & a delivery date oy 01/21/26. On 01/20/26 FedEx tracking said clearance delay. I emailed Otticanet asking them to either correct whatever is the issue or return my money to the account it was drawn on. I got a reply stating the problem has been corrected and I should get an updated FedEx delivery date? On 01/23/26 FedEx tracking went from clearance delay with a ! sign to delivery updated ! sign. No delivery date. I have emailed Otticanet 3 additional times enquiring and asking for my money back since there is no product. Buyers be aware of this company, they are a shady organization at best a scam at worst.
star-rating
2
/5
29 januari 2026
Customer service was excellent, but you are constantly out of stock on my selections or on massive backorder which is disappointing.
star-rating
1
/5
29 januari 2026
Did not receive item yet

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Bedrijfsinformatie

Dal 2003 siamo sinonimo di esperienza e professionalità nel settore eyewear. In questi 20 anni il web è cambiato in maniera radicale e Otticanet ha saputo cogliere le sfide e aggiornarsi continuamente, diventando uno dei player più interessanti nel panorama europeo e mondiale di occhiali da sole e da vista. Otticanet è leader delle vendite online di occhiali di lusso e vanta una collaborazione di lunga data con tutte le major del settore e con numerosi brand indipendenti. Questo consente ai clienti di accedere a modelli di occhiali da sole e da vista delle grandi maison di moda, dei brand sportivi più apprezzati e anche ai marchi emergenti più interessanti dello scenario internazionale. Essere uno dei leader mondiali nel Luxury & High-end Eyewear è un successo che ci rende particolarmente orgogliosi e che merita di essere condiviso.

Otticanet (Gebruiker Ingeschakeld)
Via Nazario Sauro 11/B
13900 BIella (BI)
Italy
BTW-nummer 02250880024
Tel. +39 015 20479