Asolo
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27 februar 2023

What I liked: the shoes after resoling look very new again. They have a different sole profile than previously but that is fine. What I did not like: you have to pay in advance for the service, not knowing how good it is. There are no examples on the webpage of Asolo. how well it worked. Only after the shoes had been already sent off to Italy I finally got a reply from a person. Before that I was receiving automated messages. That felt not very reassuring after paying the money and not knowing if the service will actually work. So please give some examples on your webpage how a shoe repair cycle works preferably with some pictures or a video. And reply through a customer service agent rather than a generic message without any association to a person. Thank you.

Sælgers svar

Dear customer, thank you for taking the time to review our resoling service and we are happy that you are satisfied with the result. Thank you for the suggestion and we will for sure take into consideration to add the pictures of the process in order to show the before and after result; for the moment you can read all the reviews of the service in order to have an idea of how it works and the final result. Thank you again for your comments, Asolo Team.

24 februar 2023

Prodotto ottimo. Soddisfatta

23 februar 2023

I waited for months and months to order what I thought would be the perfect shoe from Asolo! Finally, back in stock in my size, and I ordered it right away. Fast shipping and the product arrived. Unfortunately the right shoe has a stitching issue near my big toe, which will certainly cause pain over time. Left shoe was fine. I tried to return the shoe as a defect, or just return the shoe period. The shipping charge was 75 Euro!! No exceptions from customer service. More than half the price of the shoe. I had no idea this shoe was shipping from Italy and needed to be returned to Italy. I loved the design of the shoe and the fit. It's disappointing that the company would not pay for return shipping with a defective product. No exceptions from Asolo. I will never be ordering from Asolo again.

22 februar 2023

Very good. All was very good

22 februar 2023

Very happy with my boots.

22 februar 2023

Chaussures de qualité Envoi rapide SAV réactif

22 februar 2023

Very happy with the resoling service. The boots are like new.

21 februar 2023

Love em

20 februar 2023

Parfait !

20 februar 2023

The re-souling work looks great, but there were some unexpected fee's when clearing customs from the United States. It was more expensive than anticipated, and it took a very long time to get to the factory.

20 februar 2023

2 years a go i discover Asolo shoes 1500km le puy en velay - Santiago de Compostela then new shoes Asolo lisboa Compostela and Coa valley to vila nova foz coa total 1000km Last year .. this shoes are à The Cadillac of trekking

20 februar 2023

Rien à redire, envoi rapide et conforme aux attentes

20 februar 2023

When the boots arrived I was very pleased. They looked like new boots. Like any new boot, I am wearing them around the house. They feel fine on my feet. The shipping to and from the factory was more than I expected, but the workmanship is exceptional. If the tops are still in good condition when the soles wear out I will consider having them resoled once again. Thank you Asolo.

19 februar 2023

Spedizione e conegna tutto bene. Secondo me per acquisti di un certo prezzo potrebbero fare almeno la spedizione gratiuta

19 februar 2023

I was disappointed with my experience. The cost of resoling my hiking boots was nearly equivalent to purchasing of new boots. The cost was approximately $64 USD, however shipping, customs and other extraneous charges amounted to over $210. Yes, the fact that I would be responsible for these charges for custom and shipping were disclosed, but not the actual cost until my boots were already in the box and I had paid for the resoling. I am very pleased with the work, I think the boots fit better now than before I sent them off to be repaired. I wouldn’t do this again or recommend anyone else do it as well.

Sælgers svar

Dear customer, thank you for taking the time for reviewing our resoling service and we are happy you are satisfied with the result. Regarding the duties cost we unfortunately cannot determinate them before receiving the boots. Thank you again and kind regards, Asolo Team.

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Asolo is a family company which has gained an important worldwide position during the years thanks to his values. Our commitment us to find the perfect tuning between tradition and innovation. The tradition as shoe makers is our start, our roots, our origin; the tradition is what identify us and tell the world where we come from. The innovation is what makes us never stop our research, our studies, our challenge for improving your emotions during outdoor activities. These two keywords are the reason of our journey into the outdoor world, a journey filled of passion which will never end.

Asolo (Bruger Aktiveret)
via delle industrie n 2
31040 Nervesa della Battaglia (Treviso)
Italy
Momsnummer 03385130269
Tel. +39 0422 88 66

Fax +39 0422 88 52 82

Kategori: Sport

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