Asolo
Reviews: 4,700

4.8

Calculated on 694 reviews in the last 12 months

Last 3 months: 4.7/5

(out of 144 reviews)

Last month: 4.8/5

(out of 42 reviews)

Filter by rating:

5 stars

4,001

4 stars

484

3 stars

2 stars

1 stars

102

See all reviews

Other indicators

Average product rating

4.8 /5

Last review: 14 July 2025

25 April 2023

Thank you so much for repairing the sole of my walking boots. They have exceeded expectations and look like new boots. I was impressed also with Fedex who were the courier who delivered them back to me today. Ready for my next few days of walking and it’ll be good to be back wearing my favourite boots!

25 April 2023

I sent the boots back to Asolo in Italy to get the outsoles reattached, and while the customs process was a little annoying and the wait was significant, I got back a pair of boots that was almost like a BRAND NEW pair. They not only reattached the new outsoles, but there were extra reinforcements over the toe box, 2 sets of all-new laces (which I didn’t even ask for) and a polish that almost completely made all previous scuffs and gouges disappear! This service was so much better than buying new boots because I received boots that are better than brand new, because they’re already broken in to my feet! Fantastic!!

25 April 2023

I bought what I thought were US sizes. Unfortunately, they were European sizes. I asked Carol Zanin if Asolo would please offer me a one time forgiveness as the return fee was going to be $100. She said there was no forgiveness on ordering wrong sizes, so I paid through the Asolo sight the Fed Ex charges and emailed her along with sending the Paypal receipt, waiting for the labels to be sent to me. I paid for the return postage on Friday and then learned that she will not be in the office until Wed. 4/26. Since you only allow a short time to return these boots and I paid to get the label from Asolo, I reached out to find another person who could help me at Asolo. This above "feedaty" is the only response I received and no labels. I thought that someone else in the company could help me. Hopefully, she will get the paypal receipt and get me the labels by tomorrow. Please, make this happen this week, so at least I can get a refund for the two wrong sized boots!

Reply of the merchant

Dear customer, thank you for taking the time to review our service - we are sorry for the late answer but on Monday was national holiday and our offices were closed. Our customer service is assisting and supporting you on the return process now :) With kind regards, Asolo Team.

25 April 2023

I had my boots re-soled. This is a fantastic option to have, as I got like-new boots back for just under half the price of new ones, (including shipping both ways). The process was a little slow at the beginning, but once the order was underway it was all plain sailing. Would highly recommend.

25 April 2023

I'm a keen hiker from New Zealand and recently received back my boot after being re-soled. I am very impressed with Asolo's resoling Service. The craftsmanship and quality is extraordinary and my boot look literally new again. Grazie team Asolo. Benno Kappers, Wellington, Aotearoa

24 April 2023

I am very concerned and disappointed about the return and refund process with the company. I liked the boots but they were to small. Had to send them back and pay the cost $280.00! Then I am still waiting on my refund, even thought they have my boots in the exact way they wanted them returned. All I get from anyone is a run around that it takes time. So disappointed!!!

Reply of the merchant

Dear customer, thank you for taking the time to review our service. As per our Sales Terms & Conditions we do not offer free shipping and free returns. Regarding the refund, we are happy to confirm you that our administration already proceeded with the refund and it might take ten days (as per PayPal conditions) to show in your account. For any additional question, we will be happy to help and support you. With kind regards, Asolo Team.

24 April 2023

Best boots. I wear them for work and they are comfortable even after a 12hr day.

24 April 2023

Fast shipping, website is great, smooth transaction!

23 April 2023

Resole-ing went smoothly, and beyond my expectations.

23 April 2023

I shipped my 20 year-old hiking boots from the US to Asolo to be re-soled. I worried that the shipping cost would exceed the benefit of restoring my favorite boots. But Asolo did a beautiful job re-soling, even providing improved toe protection. They also replaced the missing Asolo logo patches, gave me new laces, cleaned and conditioned the leather, and did all of this very promptly.

23 April 2023

What excellent service! My boots are amazing again and I am so grateful! Communication was fantastic throughout the process and the express return shipping was so fast!

23 April 2023

Consegna veloce, pacco in ottimo stato. Le spese di spedizione sono un po' alte, ma se questo permette di non sfruttare i corrieri va bene così

23 April 2023

Immer wieder würde ich den Schuh kaufen. Schnelle und unkomplizierte Lieferung. Schuhe sind hochwertig, sehr leicht und angenehm am Fuss. Schuh wurde eine Nummer größer gewählt und passt hervorragend.

22 April 2023

Bravo pour votre option ressemelage ! Très Professionnel ! Bon travail ! Vive ASOLO !

22 April 2023

Falcon LTH GV - exceptional quality boots! Besides the build quality, they're lightweight, supportive, and they look fantastic.

Information for the customer

Last review: today

Certificate status: VALID

Reviews in mediation: 0

Means for the verification of reviews

Information on the company

Asolo is a family company which has gained an important worldwide position during the years thanks to his values. Our commitment us to find the perfect tuning between tradition and innovation. The tradition as shoe makers is our start, our roots, our origin; the tradition is what identify us and tell the world where we come from. The innovation is what makes us never stop our research, our studies, our challenge for improving your emotions during outdoor activities. These two keywords are the reason of our journey into the outdoor world, a journey filled of passion which will never end.

Asolo (User Enabled)
via delle industrie n 2
31040 Nervesa della Battaglia (Treviso)
Italy
VAT number 03385130269
Tel. +39 0422 88 66

Fax +39 0422 88 52 82

Category: Sport

Visit the website Contact the seller

Asolo Reviews: 4,700

95.4%

1.5%

3.1%

Filter by rating:

Other indicators

Reply of the merchant

Reply of the merchant

Information for the customer

Information on the company

Asolo
Reviews: 4,700