Asolo
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4.8 /5
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star-rating
1
/5
20 August 2023
Customer service is very very hard to get a hold of and takes forever to hear back from them. I needed to exchange the size and have been given the run around for weeks. When they do reply, they don’t even address what needs to be done. It costs $13 to get the item shipped to you, but if you need to return or exchange them, be prepared to pay an additional $100 out of pocket. The worst customer service and system I’ve ever dealt with.
star-rating
5
/5
19 August 2023
Shoes foot nicely and super comfortable. Fast shipping too. Hopefully last as long as my boots
star-rating
4
/5
17 August 2023
Livraison rapide par contre le retour d’un colis devait être simplifié. Pourquoi ne pas passer par Mondial relay ou autre plateforme. Le coût de la livraison plus le coût du retour sont élevés ! Dommage
star-rating
4
/5
15 August 2023
I liked the fact that the boots were renewable. I thought the boots were trash but they look like new after being refurbished. I even need to break them in again. I was disappointed in the order process, not so much the process itself but the timing of events. I was committed to paying for the resoling and shipping from Italy before I found out the cost of shipping from the US to you as well as the cost of duty which all told cost me an additional 170 dollars US. I really had no choice but to move forward. I am satisfied with the final product.
star-rating
5
/5
14 August 2023
Very satisfied. Excellent product.
star-rating
5
/5
14 August 2023
Great boots and even better service! I sent an old pair back to be resoled and they came back like new. The old pair took a long time to break in because I should have bought a larger size, but now they fit like a glove! I love the boots so much I purchased another pair in 1/2 size larger.
star-rating
4
/5
14 August 2023
This is the first time I buy Asolo products online. The sale experience is smooth. However, the delivery part migh be better. It was a FedEx delivery to Norway. FedEx didn't try to deliver a parcel until I contacted their customer service.
star-rating
5
/5
14 August 2023
Die Wiederbesohlung meiner Wanderschuhe lief schnell und unkompliziert. Ich hatte die Schuhe in weniger als 14 Tagen wieder zurück, trotz Versand aus Deutschland. Die Verarbeitung der neuen Sohle ist super und der erste Einsatz am Berg auch erfolgreich absolviert. Vielen Dank für das tolle Angebot!
star-rating
5
/5
13 August 2023
Dear Asolo Team, I Received my newly repaired hiking boots. These are my favorite boots and The look fantastic. The only comment that I have is for your team to provide better instructions on how to feel out the shipping documents on our end to avoid paying unnecessary custom fees.
star-rating
5
/5
13 August 2023
Service sav au top, je suis super content du travail que vous avez pu faire sur le ressemelage de mes assolo fugitive. Je n’hésiterai pas à vous recommender et à acheter de nouvelles paire de chaussures dans votre société. Merci, et bonne continuation à vous.
star-rating
5
/5
13 August 2023
Fantastic craftsmanship and quality that lasts!
star-rating
5
/5
12 August 2023
Se non fossi incappato in un sito clone della Asolo, che fortunatamente sono riuscito a sventare il prelievo ma non il recupero dei dati della carta di credito, e’ andato tutto Ok. L’acquisto dal sito originale è’ andato a buon fine, sia nei tempi che nella descrizione del prodotto. Quindi acquistate pure dalla Asolo ma fate attenzione ai birbanti del Web
star-rating
5
/5
12 August 2023
c'est mon 2eme ressemelage avec les mêmes chaussures. Bonne communication, tout s'est très bien passé. Je recommande.
star-rating
5
/5
12 August 2023
Très satisfait
star-rating
5
/5
12 August 2023
Posso dire che ho sempre trovato il prodotto ottimo come calzata della scarpa Consiglio vivamente scarpe Asolo Grazie Asolo

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Company information

Asolo is a family company which has gained an important worldwide position during the years thanks to his values. Our commitment us to find the perfect tuning between tradition and innovation. The tradition as shoe makers is our start, our roots, our origin; the tradition is what identify us and tell the world where we come from. The innovation is what makes us never stop our research, our studies, our challenge for improving your emotions during outdoor activities. These two keywords are the reason of our journey into the outdoor world, a journey filled of passion which will never end.

Asolo (User Enabled)
via delle industrie n 2
31040 Nervesa della Battaglia (Treviso)
Italy
VAT Number 03385130269
Tel. +39 0422 88 66

Fax +39 0422 88 52 82