Asolo
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4.8 /5
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star-rating
5
/5
16 February 2023
RAS livraison dans les temps
star-rating
4
/5
15 February 2023
I'm grateful for the resoling service by Asolo. It allowed me to revitalize and use boots that had been well broken in over years and traveled to many memorable places with me. It saved me the expense of buying new boots. Service support was responsive and helpful. It would be good for other interested in this service to be aware that customs and duty fees aren't known until actual shipping is done so I did spend a little more than expected initially. And of course it takes time to figure out the process to get the boots mailed out. The only issue I ran into that I couldn't solve on my own was setting up the resoling service couldn't be done by me as the website wouldn't accept my picture file format. Customer service did respond to my request for help and walked me through the process from there onwards. My boots were received back in great shape with new laces and resoled. Thank you Asolo!
star-rating
1
/5
15 February 2023
The boots were not as I expected so am in the process of trying to send them back for a refund. I'm in the UK and Asolo are in Italy. There was no help from them at all as the UK is no longer in the EU. I needed their VAT number and EORI number to send the product back. They refused to give me that information, making the returns process almost impossible. I had to look the information up myself through various online resources and now the product is stuck in customs. I may never get my money back.
Seller's reply
Dear customer, thank you for taking the time to review our service. Our customer service is supporting you along the return process which as per our sales condition are at customer's expensive. We are daily updating you on the status of the boots and if we receive them. With kind regards, Asolo Team.
star-rating
5
/5
14 February 2023
ok prodotti ormai conosciuti e già acquistati ok le promozioni con sconti dal 30% e oltre le spese di spedizione considerato gli importi trattati mi sembrano eccessive e assorbibili nel prezzo
star-rating
4
/5
13 February 2023
The boots look great, and I am glad they were resoled. I was a bit disappointed to learn it would cost twice as much as originally advertised.
star-rating
5
/5
13 February 2023
Quality is the best I’ve seen. Sizes are one size smaller than you might need.
star-rating
5
/5
13 February 2023
Totally worth every penny. Resoled my 10 year old hiking boots. Asolo put a new updated sole on it, refurbished the uppers and sent 2 pair of laces.
star-rating
5
/5
13 February 2023
Brilliant service and a first class job resoling my boots - old friends which now have a new lease of life. I was kept informed of progress and the whole experience of sending boots to Italy surprisingly easy.
star-rating
4
/5
13 February 2023
Tutto bene. Vorrei solo permettervi di migliorare. Il mio piede ha una pianta non convenzionale: stretta sul retropiede e larga nell'avampiede. Asolo soddisfa in parte i requisiti. Sarebbe assai utile, se pubblicaste, per ogni scarpa, la larghezza, in millimetri, nel punto più stretto e nel punto più largo. Meglio ancora, un disegno in scala e quotato. Forse la scelta per corrispondenza, potrebbe avvenire con meno ansia.
star-rating
5
/5
13 February 2023
Velocità nella consegna
star-rating
5
/5
13 February 2023
Love my new walking boots I am 76 and walk everyday at least 4 miles and sometimes more in all kinds of weather.my wife bought Osolo boots in 2015 and they are starting to wear out Iam thinking of sending them back to be resoled but they cost more for the postage than i want to pay my new boots are replacing the older ones my news boots fit great and i didn,t need any break in time thank you so much i would recommend them to anyone if fact i may just get a pair for my daughter
star-rating
5
/5
12 February 2023
Sent my boots back to be resoled. They made the process very easy and I received my favorite boots back almost like new!! I will continue to buy Asolo boots because of the quality and customer service I received.
star-rating
5
/5
12 February 2023
Had my favorite boots resoled. Very fast return time and they look and feel great! Plus, they added a little extra toe protection where the front of the boots were starting to get beat up. Amazing service!
star-rating
5
/5
12 February 2023
Shipping my 15 year old boots to be resoled was a great decision. Asolo did a great job, my boots are better than new! Shipping and duties instructions could have been a little more clear.
star-rating
5
/5
11 February 2023
Risuolatura scarponcini eseguita a regola d'arte. Il Customer Service ha sempre risposto a tutti gli email e relative domande. I tempi di realizzazione sono stati rispettati. Rapporto qualità/prezzo eccellente!

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Company information

Asolo is a family company which has gained an important worldwide position during the years thanks to his values. Our commitment us to find the perfect tuning between tradition and innovation. The tradition as shoe makers is our start, our roots, our origin; the tradition is what identify us and tell the world where we come from. The innovation is what makes us never stop our research, our studies, our challenge for improving your emotions during outdoor activities. These two keywords are the reason of our journey into the outdoor world, a journey filled of passion which will never end.

Asolo (User Enabled)
via delle industrie n 2
31040 Nervesa della Battaglia (Treviso)
Italy
VAT Number 03385130269
Tel. +39 0422 88 66

Fax +39 0422 88 52 82