Asolo
reviews:

star-rating
-
/5
Calculated on - reviews in the last 12 months
 
Last 3 months: -/5  
(out of - reviews)
Last month: -/5  
(out of - reviews)

Filter by rating:

4,375
527
78
49
106
Other indicators
Products/Services
4.8 /5
Last review: -
Sorting criterion: most recent.
The list does not include the reviews in mediation. Discover more
star-rating
5
/5
6 February 2023
Seamless and very easy experience to get my Fugitive GTX boots resoled. Shipped from the US to Asolo in Italy. Returned in less than two weeks looking better than new. Couldn't be more impressed by the quality of service throughout. Great job Asolo.
star-rating
4
/5
6 February 2023
Had my boots re-soled and they look wonderful. Excited to keep my comfortable boots in use for another 10 years and to keep them out of the landfill.
star-rating
5
/5
5 February 2023
livraison rapide et sans souci; trés bon emballage
star-rating
4
/5
5 February 2023
5 stars for the resoling work from the Asolo people, boots came back like new, very satisfied. For North-American customers like us though, be sure to first consider all your shipping charges: sending the boots overseas the 60 euros to get them back via a non-optional and very expensive Fedex service the 'out of nowhere' 30 euro 'import duties????' from the italian postal services. Suggestion to Asolo: offer cheaper carrier alternatives for returning the boots.
star-rating
5
/5
3 February 2023
I am very pleased with the service I am getting from Asolo, and I think your products are the best, and great comfort. Thank you!
star-rating
5
/5
3 February 2023
Great service. Boots look brand new and feel great. Only issue is shipping to Italy. Luckily I have an Italian friend who flew to Italy over Christmas and shipped from Italy. Shipping from USA really wasn’t an option.
star-rating
5
/5
2 February 2023
Superbement satisfait du résultat équipe réactive
star-rating
5
/5
2 February 2023
Gute und schnelle Abwicklung.
star-rating
5
/5
1 February 2023
Ressemelage qui a remis à neuf mes anciennes chaussures!
star-rating
5
/5
1 February 2023
Wie schon zum wiederholten mal habe ich Schuhe bei Asolo bestellt. Diese sind nach zirka 48 Stunde bei mir gewesen. Was ich für sehr gut halte, desweiteren entspricht die bestellte Ware umfänglich der im Internet gesehenen Ware. Diese ist top.
star-rating
5
/5
1 February 2023
The costs were not clearly explained at the beginning. There was an additional import fee, and then there was confusion about the return shipping cost. Otherwise, the repair is excellent. Thank you
star-rating
5
/5
31 January 2023
This is the third pair of boots that I’ve had and feel that they have served me fantastic.They are comfortable and durable for what I do and I don’t think that I would buy anything else
star-rating
5
/5
31 January 2023
Ho usufruito del servizio risuolatura e sono veramente soddisfatto. Tempistica del servizio e risultato semplicemente perfetti
star-rating
5
/5
30 January 2023
Asolo promptly processed my order, it arrived well within the expected timeframe. I appreciate that they offer the resoling service.
star-rating
1
/5
30 January 2023
Shoes are good quality; Howver: 1 box contained the shoes in the wrong size; 1/2 size bigger; luckily that fitted The one one was the correct, that is ordered soze, but exchange turns out to be a nightmare. Don’t think will order again directly from them, rather much from a distributor in the US to prevent the hassle of paper work, unclear instructions, and not working link on their website.
Seller's reply
Dear customer, thank you for taking the time to review our service. As per our communication you received the model and size you selected, if there was any error, we would have been happy to help and support you at the moment of the confirmation of the order, but we haven't received any email from you. After contacting us when you received the boots, we need to follow our Sales Terms and Conditions and we do not offer free shipping and free returns which in case of return are at customer's expensive. With kind regards, Asolo Team.

Transparency with Feedaty

Bollino Feedaty
Last review:
Subscription status: ACTIVE
Reviews in mediation:

View how reviews evolve over time

Verified reviews
Check the ratings
Discover the reviews

Company information

Asolo is a family company which has gained an important worldwide position during the years thanks to his values. Our commitment us to find the perfect tuning between tradition and innovation. The tradition as shoe makers is our start, our roots, our origin; the tradition is what identify us and tell the world where we come from. The innovation is what makes us never stop our research, our studies, our challenge for improving your emotions during outdoor activities. These two keywords are the reason of our journey into the outdoor world, a journey filled of passion which will never end.

Asolo (User Enabled)
via delle industrie n 2
31040 Nervesa della Battaglia (Treviso)
Italy
VAT Number 03385130269
Tel. +39 0422 88 66

Fax +39 0422 88 52 82