Asolo
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/5
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4.8 /5
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star-rating
1
/5
20 December 2022
The boots did not fit, and I can easily understand that. I am 67 years old and many things don't fit. What I can't understand about Asolo is their incompetence when it comes to customer service. I requested a return label a week ago in order to return my Asolos and have received nothing in return. Most manufacturer or online retail outlet returns takes three or four clicks and 30 seconds. I will NEVER buy an ASOLO product again.
Seller's reply
Dear customer, thank you for taking the time to review our service and we are sorry of you non-positive experience. Our customer service tried to reach you out four times, but we have never received any answer from your side. We kindly ask you to answer to our emails in order to better support you on the return. With kind regards, Asolo Team.
star-rating
5
/5
20 December 2022
Très satisfaits par nos deux achats de chaussures de randonnée chez Asolo, nous avons un peu hésité à prendre l'option ressemelage quand elles ont commencé à être fatiguées. Finalement, aucun regret ! Nos chaussures sont revenues comme neuves, et pour un rapport qualité-prix très intéressant. Merci Asolo.
star-rating
4
/5
19 December 2022
The boots were excellent when they got back to me. However, the shipping experience was difficult and expensive. would be better if you made it clearer the fees right from the start.
star-rating
5
/5
19 December 2022
Great value product and a fast and efficient delivery service.
star-rating
4
/5
18 December 2022
Acquisto ASOLO da molti anni e di solito i prodotti sono stati sempre impeccabili, questa volta ho acquistato un paio di ACTIVE GV e sono arrivate di colore GREY anzichè SAGE come ordinato. Intendo quindi restituirle.
star-rating
5
/5
17 December 2022
Scarponi fantastici . Cortesia e professionalità al top !
star-rating
5
/5
17 December 2022
Very satisfied with my purchase
star-rating
5
/5
17 December 2022
Hervorragender Service! Perfekt in der Abwicklung. Top Preis / Leistungsverhältnis. Jederzeit wieder!
star-rating
5
/5
17 December 2022
Great communication and service!
star-rating
5
/5
14 December 2022
Great service, fast delivery, great quality love them
star-rating
5
/5
14 December 2022
Fast delivery and good quality as always.
star-rating
5
/5
13 December 2022
Très bonne réactivité pour le changement de taille
star-rating
5
/5
13 December 2022
This was my first time buying online directly from Asolo, the online process was easy and the boots were on my door step in under a week, from Europe. Very happy, will by again.
star-rating
5
/5
13 December 2022
puntuali nella consegna
star-rating
5
/5
13 December 2022
Client fidèle depuis plusieurs années. Super service et super produits. Merci

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Company information

Asolo is a family company which has gained an important worldwide position during the years thanks to his values. Our commitment us to find the perfect tuning between tradition and innovation. The tradition as shoe makers is our start, our roots, our origin; the tradition is what identify us and tell the world where we come from. The innovation is what makes us never stop our research, our studies, our challenge for improving your emotions during outdoor activities. These two keywords are the reason of our journey into the outdoor world, a journey filled of passion which will never end.

Asolo (User Enabled)
via delle industrie n 2
31040 Nervesa della Battaglia (Treviso)
Italy
VAT Number 03385130269
Tel. +39 0422 88 66

Fax +39 0422 88 52 82