Asolo
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4.8 /5
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star-rating
1
/5
21 September 2022
This must be a joke. I had Asolo re-sole my Asolo hikers because the sole separated from the boot. With the shipping, cost of re-sole, duties to and from Italy from Canada, it's nonsense. There is zero value in this program unless you're in Europe. A brand new pair of boots is cheaper. They put a toe bumper on when my boots didn't have one making them horrible looking. It took well over 2 months start to finish for me to receive my boots that I'll donate to a clothing charity.
Seller's reply
Dear customer, thank you for accessing to our resolig service and had the time to review our services. All of the information are specify on the page before proceeding with requesting the resoling. We specify that the shipping and duties are at customer expensive and that in case of a worn out upper which won't allow the resoling we would add a toe rubber cap or a rubber rand. Please, for any other question, we will be happy to answer and support. With regards, Asolo Team.
star-rating
5
/5
20 September 2022
Réalisation du ressemelage rapide - travail soigné - les chaussures sont comme neuves
star-rating
5
/5
20 September 2022
I used resoiling service of my shoes. I bought them before 25 years and their bottom part was totally damaged. I sent the shoes to Asolo factory in Italy and they did a great job. Like new!!! The best shoe company ever!!!!
star-rating
5
/5
20 September 2022
Super chaussures de marche et service client au top !
star-rating
4
/5
20 September 2022
I did not expect the process to be so expensive - 65 eur resoling, 20 eur to ship to Italy and 20 eur to ship back is almost the price of new shoes. The outcome is great, but the overall costs surprised me. Would be better, if there was some way to ship them closer to Slovakia.
star-rating
5
/5
19 September 2022
Absolutely stellar customer service, product repair, and turnaround!
star-rating
4
/5
19 September 2022
I loved the possibility to get my shoes resoled and I am now planning to buy further Asolo shoes (different type) because of this, your range of shoes that can be resoled is great. The resoling process took longer than anticipated as during holiday period - this is not a problem - I just wished some sort of communication of my shoes being received (for 3 weeks I could not figure out what had happened to them.
star-rating
5
/5
19 September 2022
Demande de ressemelage faite et chaussures récupérées comme neuves. Excellent travail!
star-rating
2
/5
19 September 2022
It should have been easy to include laces for my current boots with the purchase of my new shoes. I received a .message that they would have to be teo separate orders and I would have to be charged shipping 2X.
Seller's reply
Dear customer, thank you for shopping at asolo.com and taking the time to review our services. All the accessories are purchased separately and not inside our website this is why we request a different payment and if the two orders are made in a different time we need to invoice two shipping costs as we cannot merge all in one shipping. Please, for any additional question, do not hesitate to contact us and it will be my pleasure to support you. With kind regards, Asolo Team.
star-rating
5
/5
18 September 2022
Outstanding service highly recommend. Boots are like new again.
star-rating
5
/5
18 September 2022
Prompt efficient service. Sent my boots to Italy and they came back like new. I will always purchase the Asolo brand.
star-rating
4
/5
18 September 2022
L'acquisto era stato facile e veloce, grazie all'offerta sul prodotto acquistato ricevuta. Il costo della consegna lo considero eccessivo. Sarebbe corretto spendere la metà ed eventualmente attendere qualche giorno in più la consegna
star-rating
5
/5
17 September 2022
Excellent on-line shopping experience. Customer Service was efficient and helpful. Boots arrived on my front porch in Montana (USA) within 48 hrs of shipping! Incredible! I love my boots. Perfect fit!
star-rating
5
/5
17 September 2022
Great service on the boot resole! Boots look like new! Thank you!
star-rating
4
/5
17 September 2022
Purchase / delivery was perfect, thanks. I just hope the bottoms don't delaminate like before and Asolo corrected the defect. You spend hard earned dollars and cry when the product doesn't meet up to your expectations. The warranty helps but I'm not certain if the cost of repair is covered. If it isn't, then I'm switching to brand Z. Size purchased was 9 1/2 Wide. Width is good. Length is on the tighter side but larger would leave situation where the heal would likely lift up, so that's not good. Will break it in and it should be OK. I've worn that size before in this same model so I'll be OK.

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Company information

Asolo is a family company which has gained an important worldwide position during the years thanks to his values. Our commitment us to find the perfect tuning between tradition and innovation. The tradition as shoe makers is our start, our roots, our origin; the tradition is what identify us and tell the world where we come from. The innovation is what makes us never stop our research, our studies, our challenge for improving your emotions during outdoor activities. These two keywords are the reason of our journey into the outdoor world, a journey filled of passion which will never end.

Asolo (User Enabled)
via delle industrie n 2
31040 Nervesa della Battaglia (Treviso)
Italy
VAT Number 03385130269
Tel. +39 0422 88 66

Fax +39 0422 88 52 82