Asolo
Reviews: 4,729

star-rating
4.8
/5
Calculated on 695 reviews in the last 12 months
 
Last 3 months: 4.8/5  
(out of 141 reviews)
Last month: 4.9/5  
(out of 51 reviews)

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Average product rating
4.8 /5
Last review: 30 July 2025
star-rating
5
/5
21 July 2025
Ressemelage chaussures rando… travail parfait, mes vieilles chaussures (6ans) ont retrouvé leur jeunesse, je suis très très satisfait, merci!
star-rating
4
/5
21 July 2025
Rien à redire sur la réactivité d'envoi d'Asolo, la qualité et le prix du produit commandé En revanche, la livraison par le transporteur FEDEX France a été déplorable, 3 RDV non honorés et finalement une livraison le 16/07 pour un colis arrivé dès le 09/07 à l'Agence d'Annecy Une société tel qu'Asolo a le devoir d'intervenir fermement auprès de ce transporteur, au risque de mécontenter, voire de perdre certains de ses clients Cordialement
star-rating
5
/5
21 July 2025
Ottimo!
star-rating
5
/5
20 July 2025
Servizio di risuolatura perfetto! Gli scarponi sembrano nuovi! Grazie per la pazienza e gentilezza nel rispondere alle mie email. Fate un lavoro preciso e prezioso! Complimenti!
star-rating
5
/5
19 July 2025
I was very pleased with their customer service. I ordered the wrong size and emailed them immediately and they were able to correct it with no issues, received my shoes literally a couple days later.
star-rating
5
/5
19 July 2025
I had a pair of boots resoled by the Asolo team. The experience was great. The communication with Asolo was easy and helped guide me through the process. When the boots arrived home, I was very happy to see how beautiful they were again. They looked like new boots. Thank you to the Asolo Team.
star-rating
5
/5
19 July 2025
The extra hassle of arranging a shoe repair as a 3rd country outside the EU is a pain but Asolo have made it as painless as possible. Its inevitably more expensive these days but based on the quality of the service and the condition of the repaired shoes after the resole I have yo say it us definitely worth the hassle. It took a couple of weeks to get my shoes (Asolo Field GV) returned. The soles had begin to delaminate. It's partly to do with how I sit when I relax. My feet tend to tilt which puts pressure on the side of the outer sole and midsole. Tge delamination began withon a few weeks of buying the shoes but I never got around to returning them before tge warrant ran out. The repair is exceptional. If Im honest I'm convinced that Asolo just gave me new shoes but that maybe a measure of how super their repair is. Either way I am super happy with the result. As an added bonus that can only be described as going the extra mile in the interests of customer service excellence the shoes came with new laces, new footbeds, and a set of spare laces. The total cost including international postage using Evri was about £100. Given the shoes are as good as new I think a 5 Star review is on order. If I take into account that a new pair would be about £175 and I'd have thrown the old pair out not only have I saved £75 but I've also reduced my waste. I like the Green nature of repairing rather than wasting usable shoes. I highly recommend using Asolo's service. Not only do they make the most stylish, fabulous mountain footwear on the planet but they provide an equally fabulous repair service, too.
star-rating
5
/5
17 July 2025
I have not yet walked in my resoled boots, but the overall process was excellent. There were clear instructions on your website on how to submit a request for resoling and ship the boots to your factory. I had some questions on the process, which your team answered quickly via e-mail. My resoled boots were returned faster than expected. They were clean and had new laces, plus an extra set of laces in the box. The thank you note from your factory was also appreciated. A 5 star experience - thank you!
star-rating
5
/5
16 July 2025
My boots look so wonderful that I wondered if they were really mine! But my initials inside the tongue confirmed that they were my old boots looking like brand new ones! Fabulous work. Worth all the shipping and customs and everything! Incredible workmanship
star-rating
5
/5
16 July 2025
Great service and fast shipping.
star-rating
5
/5
16 July 2025
Hi Asolo, I am totally delighted with the wonderful resoling of my walking boots . 😀 Many thanks. Your resoling bootmaker has done an excellent job yet again.👍 Please pass on a huge thankyou to the resoler who carried out this repair. Their skilful work is very much appreciated. Also thank you to Ludovica for her dealing with the email and administration of our posting etc. and helping out with the issues.
star-rating
5
/5
15 July 2025
I shipped my boots from the UK to Italy to be resoled, and apart from an import tax (approx £30) that I had to pay on top of the resoling fee, the experience was excellent. Clear communication from the Asolo team, and the resole job is impeccable! I feel like I have new boots, they even added a toe cap to protect the leather on the toe. New insoles too :) Happy to have another 20 years of life in the boots.
star-rating
5
/5
15 July 2025
Great shoes and your sales offer a great value and price on your shoes. I have been a fan of Asolo for over 20 years.
star-rating
5
/5
15 July 2025
Risuolatura perfetta! Ottimo rapporto qualità/prezzo… veloci e precisi nel lavoro svolto! Scarpone come nuovo! Gentili e accurati anche nel tempo dedicato al servizio clienti!
star-rating
5
/5
15 July 2025
L’acquisto è stato facile e immediato. Lo scarpone devo ancora provarlo ma, a prima vista, appare ben curato son dai particolari. Sono soddisfatto.

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Bollino Feedaty
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Reviews in mediation: 1

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Information on the company

Asolo is a family company which has gained an important worldwide position during the years thanks to his values. Our commitment us to find the perfect tuning between tradition and innovation. The tradition as shoe makers is our start, our roots, our origin; the tradition is what identify us and tell the world where we come from. The innovation is what makes us never stop our research, our studies, our challenge for improving your emotions during outdoor activities. These two keywords are the reason of our journey into the outdoor world, a journey filled of passion which will never end.

Asolo (User Enabled)
via delle industrie n 2
31040 Nervesa della Battaglia (Treviso)
Italy
VAT number 03385130269
Tel. +39 0422 88 66

Fax +39 0422 88 52 82