Asolo
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4.8 /5
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star-rating
5
/5
30 August 2021
Very quick delivery, with reliable courier.
star-rating
5
/5
30 August 2021
Asolo. Un nome che ho sempre abbinato a serietà, qualità e durata dei materiali anche in condizioni estreme per lungo tempo. Se proprio devo, preferivo la suola progettata da Asolo piuttosto della Vibram che in alcuni casi non è tanto performante.
star-rating
5
/5
29 August 2021
I am an avid gardener and hiker and had a pair of Asolo boots for 16 years. I finally blew out the heel of one boot and needed to get another pair. They are hard to find in stores. I ordered online at Asolo.com and was surprised at how fast they shipped. I'm breaking them in, but so far so excellent!!
star-rating
5
/5
29 August 2021
Toujours au top Des années que j achete cette marque et jamais de souci
star-rating
5
/5
29 August 2021
Love my landscapes.
star-rating
1
/5
28 August 2021
Awful experience trying to find the right shoe size and return products. I bought two pairs of the same model of hiking boot that I’ve been using for the last 12 years. Neither size fit me properly, so I’ve been trying to return them. Neither order is listed on my Asolo account because I initially checked out as a guest, before making the account, so I can’t request a refund the “official” way. I’ve tried contacting customer service twice before the 14 day deadline has passed, but nobody has provided me with any help. The only response I did receive completely misunderstood my issue and just copied and pasted information from their website, which I had already read. I’m now over €400 out of pocket, with no way to return these products. Appalling customer service and very poor translation throughout the website and by their customer service team. I’m not usually one to take issue with this as I realise not everyone can speak English, but if you’re going to have an “English” translated website and an “international customer service”, it would help to actually make the translation understandable.
Seller's reply
Dear customer, thank you for taking the time to review our service. Our website is completely translated in English and also our customer service is ready and happy to support you in english. Our Team will now immediately contact you in order to understand better what happened and for supporting you along the return procedure. Thank you again for your review which helps us improving our service, Asolo Team.
star-rating
5
/5
28 August 2021
Très bon achat et livraison rapide
star-rating
1
/5
28 August 2021
Placed order not knowing product was coming from Italy. Boots did not fit. Cost to return (via FedEx, the original shipping company) equaled the cost of the boots. So, Asolo has NO VIABLE RETURN process. NO DISCLOSURE FROM ASOLO regarding possible cost of returning order. ASOLO NEEDS TO DISCLOSE ORIGIN OF SHIPMENT PLUS POTENTIAL COST OF A RETURN. I thought product was coming from a U.S. partner/warehouse. NOT TRUE. Product came from Romania and return to Italy. I will post review on Yelp to alert U.S. customers of hazards of ordering from your company. My husband is left with boots that don't fit. He will probably donate them to a charity. Our cost was about $250. Return shipping cost was $260.
Seller's reply
Dear customer, thank you for taking the time to review our service. Our sales terms and conditions are published on our website and are the terms that you also agree at the moment of the purchase. As per our sales terms & conditions we do not offer free shipping and returns which are at customer's expencive. Kindly note that as you're shopping on our official and international website our logistic center is based in Italy and goods are shipped from here. Our customer service will now contact you in order to support you along the return process of the product. Thank you again for your review which will help us improve our service for the future, Asolo Team.
star-rating
5
/5
24 August 2021
Envoi rapide et conforme, cette 16eme paire de chaussures ASOLO va m'emmener encore plus loin!!
star-rating
5
/5
24 August 2021
great service, very good shoes, no bad experiences
star-rating
5
/5
23 August 2021
super !!!
star-rating
5
/5
22 August 2021
J'ai acheté Landscape wooman. Très confortables, souples et légères. J'ai marché 22km avec un dénivelé de 600m. le pied est bien maintenu. Je recommande cet article .
star-rating
5
/5
20 August 2021
Très satisfait. Produit conforme à mes attentes, ces chaussures sont très agréables à porter. Le service client a pris en compte ma demande d'avoir au plus vite ces chaussures et la la livraison a été rapide, que demander de plus? Merci ASOLO.
star-rating
5
/5
19 August 2021
great product as always. a lot of time missing shoe number
star-rating
5
/5
19 August 2021
Good website and good tracking information.

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Company information

Asolo is a family company which has gained an important worldwide position during the years thanks to his values. Our commitment us to find the perfect tuning between tradition and innovation. The tradition as shoe makers is our start, our roots, our origin; the tradition is what identify us and tell the world where we come from. The innovation is what makes us never stop our research, our studies, our challenge for improving your emotions during outdoor activities. These two keywords are the reason of our journey into the outdoor world, a journey filled of passion which will never end.

Asolo (User Enabled)
via delle industrie n 2
31040 Nervesa della Battaglia (Treviso)
Italy
VAT Number 03385130269
Tel. +39 0422 88 66

Fax +39 0422 88 52 82