Asolo
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/5
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4.8 /5
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star-rating
2
/5
26 August 2020
International shipping experience is really poor and far from being as good as other shoe companies who are also shippping internationally. I had to pay 50 euros (equivalent of 81$ Canadian) to return a pair of shoes that costs 140 euros...This is definitely not aligned to the new global market environment. Unfortunately this is the last time that I will buy Asolo product. Thank you
Seller's reply
Dear customer, thank you for taking the time to review our service and for shopping at asolo.com. Not all the website offer the same sales condition and terms, and, we do not offer free shipping and free returns as you can read on our Sales Conditions. Thank you again for your time and we wish you all the best adventures, Asolo Team.
star-rating
5
/5
26 August 2020
Toujours autant satisfait
star-rating
5
/5
26 August 2020
The product flew from Italy to Washington, DC in 2 days!!! Amazing.
star-rating
5
/5
22 August 2020
Efficienza massima nell'evadere l'ordine. Le scarpe sono di un confort davvero incredibile. Sembrano modellate sul piede.
star-rating
5
/5
22 August 2020
Il prodotto desiderato in poco tempo a casa mia
star-rating
5
/5
21 August 2020
Easy to use website
star-rating
2
/5
21 August 2020
How do I return shoes? What address do I send the shoes to? I cannot find this information on the website or my invoice.
Seller's reply
Dear customer, thank you for taking the time to review our service and for shopping at asolo.com. You can find all the instruction in our sales conditions; in any case our customer service already contacted you and started the procedure for returning the shoes. Thank you again for your time and we wish you all the best adventures, Asolo Team.
star-rating
5
/5
19 August 2020
Also USA could not get the boots that I wanted. This boot only sold in ero. Stores in us have only spotted configuration.
star-rating
5
/5
19 August 2020
Service client efficace en avant-vente. Livraison relativement rapide.
star-rating
5
/5
19 August 2020
rapide et efficace comme d'habitude
star-rating
5
/5
17 August 2020
facilité d'achat. Bonnes remises sans quoi les achats seraient plus difficiles. Envoi très rapide.
star-rating
5
/5
17 August 2020
Simple, straightforward and efficient. I ordered on Sunday and the product arrived two days later on Tuesday. Brilliant. I would definitely recommend Asolo for online purchasing.
star-rating
1
/5
17 August 2020
Poor rating because of no support after purchase. Bought a pair of $350 hiking boots, via internet purchase, shipped from Italy. The left boot had some sort of manufacturing issue, as I could no longer wear it, due to something rubbing against the top of my left toe. At first I thought that the boot just needed breaking in, but after a week realized that this was not due to a break in period, this was something to do with the way the boot was manufactured. Pain was too much to be able to continue wearing the left boot, even with attempts to minimize pain by wearing multiple layers of socks, etc. Had filled out the warranty registration, as soon as boots arrived, and immediately realized that the registration was worthless, as there was no contact information associated with the 'Thank You for Registering" confirmation email. So I sent an email to the address that was supplied with my purchase order, which sounded very promising: "For any problems please do not hesitate to contact our customer service Emilio.Zanotto@asolo.com." Result? SILENCE! Nada! Nothing. P.S. I have not worn the boots in two weeks and I still feel pain in my toe...
star-rating
5
/5
17 August 2020
Tutto perfetto e professionale
star-rating
5
/5
14 August 2020
Livraison rapide

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Company information

Asolo is a family company which has gained an important worldwide position during the years thanks to his values. Our commitment us to find the perfect tuning between tradition and innovation. The tradition as shoe makers is our start, our roots, our origin; the tradition is what identify us and tell the world where we come from. The innovation is what makes us never stop our research, our studies, our challenge for improving your emotions during outdoor activities. These two keywords are the reason of our journey into the outdoor world, a journey filled of passion which will never end.

Asolo (User Enabled)
via delle industrie n 2
31040 Nervesa della Battaglia (Treviso)
Italy
VAT Number 03385130269
Tel. +39 0422 88 66

Fax +39 0422 88 52 82