Asolo
Reviews: 4,686

star-rating
4.8
/5
Calculated on 692 reviews in the last 12 months
 
Last 3 months: 4.7/5  
(out of 145 reviews)
Last month: 4.6/5  
(out of 44 reviews)

Filter by rating:

3,987
484
69
44
102
Other indicators
Average product rating
4.8 /5
Last review: 3 July 2025
star-rating
5
/5
9 January 2019
Il pacco è arrivato velocemente e ben imballato. sono soddisfatto
star-rating
5
/5
8 January 2019
Order was issued from internet on 21/12/2018. Unfortunately due to X-Mas Holidays I could not receive any tracking number. Thanks to Miss Marisa Zanfranceschi which was very reactive, I could follow my parcel and be delivered on day 7/01/2019.
star-rating
5
/5
8 January 2019
Sempre un servizio all’altezza delle aspettative
star-rating
5
/5
8 January 2019
Never thought I would be ordering boots from Italy that would arrive within days especially during the Christmas postal period. But I did and they did.
star-rating
5
/5
6 January 2019
Asolo boots fit like a glove, the only boots I will ware. I always buy two of each style that way I have a backup pair in reserve when the first pair wares out.
star-rating
4
/5
6 January 2019
Im Normalfall alles Bestens. Den einzigen Mangel sehe ich an der extrem schlechten Website in Deutsch und Englisch.sie ist auch sehr unübersichtlich. Schade! Auch auf dieser Seite ist ein Teil nicht ins Deutsche übersetzt.
star-rating
5
/5
4 January 2019
Quick response to my queries about the shoes I bought and the process, as I'm not used to ordering from Europe.
star-rating
5
/5
4 January 2019
The product and the service are perfect
star-rating
1
/5
3 January 2019
J ai reçu des chaussures avec un défaut et le SAV n’est pas complètent Veux mieux acheter les chaussures en magasin Site à éviter
Reply of the merchant
Dear customer, thank you for taking the time to review our service, we really appreciate it. Our dedicated customer service already contacted you to understand in a better way which the defect is. Thank you again for your time and cooperation. With kind regards, Asolo Team.
star-rating
5
/5
3 January 2019
Ottimi prodotti, consegna rapida.
star-rating
1
/5
1 January 2019
Una delle peggiori esperienze di shopping online che ho avuto. Ho fatto affidamento sulla sua taglia e su un piede di 26,5 cm. mi hanno indicato una misura di 41 1/2, per maggiore sicurezza ho comprato una taglia 42 1/2, che si è rivelata piccola. A causa dell'impossibilità di usarli, ho deciso di accettare il mio diritto di recesso come indicato sul mio bollettino ASOLO, contattandoli per chiedere se per risparmiare tempo potremmo inviare il mio prelievo via e-mail o fax. Oggi siamo il 1 gennaio 2018 e abbiamo inviato 3 comunicazioni a https://www.asolo.com/chi-siamo-/contatti.html senza aver ricevuto alcuna risposta. Un affare oltraggioso per l'acquirente e che ho messo nelle mani dell'Organizzazione dei consumatori e degli utenti.
Reply of the merchant
Gentile cliente, la ringraziamo per aver acquistato dal nostro sito e per aver recensito il nostro servizio. Ci scusiamo per il possibile ritardo di risposta dovuto dalle vacanze di Natale per le quali i nostri uffici erano chiusi, come l'abbiamo già avvisata al ricevimento della sua mail. Il nostro servizio clienti l'ha già contattata per procedere con il reso. La ringraziamo nuovamente per il suo tempo e cooperazione. Le porgiamo i nostri più cordiali saluti, Asolo Team.
star-rating
5
/5
31 December 2018
Site très professionnel. Livraison rapide.
star-rating
5
/5
31 December 2018
Absolutely satisfied with service.
star-rating
5
/5
30 December 2018
Tutto perfetto grazie, soddisfatto sia del prodotto che della azienda
star-rating
1
/5
30 December 2018
My poorest internet shopping experience in over 10 years. Not only are the return costs at the expense of the customer, but ASOLO does everything they can to threat you with a possible non refund of your expenses. While the brand still has my favour for the quality of their shoes, I wish I could influence their management to improve their customer relation... if ever they felt this was an important issue. As far as I am concerned I will never ever buy shoes from their platform again.
Reply of the merchant
Dear customer, thank you for shopping in our official website and for taking the time to review our service, we really appreciate it. Our sales conditions are all updated on our website and every time we kindly invite our customer to review them while shopping; you can find them at the following page: https://www.asolo.com/en/sales-conditions.html Thank you again for taking the time to review us. With kind regards, Asolo Team.

Information for the customer

Bollino Feedaty
Last review: yesterday
Certificate status: VALID
Reviews in mediation: 0

Authentic and impartial reviews
Verify the ratings
Discover the reviews

Information on the company

Asolo is a family company which has gained an important worldwide position during the years thanks to his values. Our commitment us to find the perfect tuning between tradition and innovation. The tradition as shoe makers is our start, our roots, our origin; the tradition is what identify us and tell the world where we come from. The innovation is what makes us never stop our research, our studies, our challenge for improving your emotions during outdoor activities. These two keywords are the reason of our journey into the outdoor world, a journey filled of passion which will never end.

Asolo (User Enabled)
via delle industrie n 2
31040 Nervesa della Battaglia (Treviso)
Italy
VAT number 03385130269
Tel. +39 0422 88 66

Fax +39 0422 88 52 82